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The increasing use of online channels for service delivery raises new challenges in service failure prevention. This work-in-progress paper reports on the first phase of an action-design research project to develop a service failure…
Rapid development of Internet and information technologies has gifted us with a new and diverse mode of learning known as e-learning. In the current era, e-learning has made rapid, influential, universal, interactive, vibrant, and economic…
Training the future cybersecurity workforce to respond to emerging threats requires introduction of novel educational interventions into the cybersecurity curriculum. To be effective, these interventions have to incorporate trending…
Action research provides the opportunity to explore the usefulness and usability of software engineering methods in industrial settings, and makes it possible to develop methods, tools and techniques with software engineering practitioners.…
The purpose of this study is to discuss instructional design and technology (IDT) model strategies for developing learning and teaching environments, based on philosophical approaches to educational technology theory. The study begins with…
Applying Design Science Research (DSR) methodology is becoming a popular working resource for most Information Systems (IS) and Software engineering studies. The research and/or practical design problems that must be faced aim to answer the…
Educating students from diverse disciplinary backgrounds is challenging. In this article, we report on our interdisciplinary course coding interaction and design (Coding IxD), which is designed for computer science and design students…
Design is a critical to the successful development of any interactive learning environment (ILE). Moreover, in technology enhanced learning (TEL), the design process requires input from many diverse areas of expertise. As such, anyone…
Designing human computer interaction interface is an important and a complex task, but it could be simplified by decomposing task into subcomponents and maintaining relationships among those subcomponents. Task decomposition is a structured…
Mobile learning (M-learning) is receiving more attention as a method of delivering to learners study materials anytime and anywhere. It is a necessity for educators to come up with a layout for learning that can be accessed through mobile…
The use of Multimedia applications in Learning provides useful concepts for Instructional Content Design. This study aimed to investigate the effect of design electronic curriculum and multimedia applications on acquiring e-content design…
Over the last few years electronic learning has been in use mostly by corporate institutes in the form of computer aided instructions and computer based training. The scope of such use has not only been limited to introductory courses for…
Our research is part of a technological research program in adult education conducted in reference to the "course of action" program. Using the activity-sign hypothesis of this programme, training situations are thought as opportunities to…
Information and communication technology (ICT) tools are ineffective when assessing solutions of questions with more than one step. ICT tools assessing these types of questions are paralleled to solving complex problems. This conceptual…
Design skills are increasingly recognized as a core competency for software professionals. Unfortunately, these skills are difficult to teach because design requires freedom and open-ended thinking, but new designers require a structured…
We present how to integrate Design Sprints and project-based learning into introductory visualization courses. A design sprint is a unique process based on rapid prototyping and user testing to define goals and validate ideas before…
This paper addresses the critical issue of deceptive design elements prevalent in technology, and their potential impact on children. Recent research highlights the impact of dark patterns on adults and adolescents, while studies involving…
In order to effectively prepare the next generation of IT professionals and systems analysts, it is important to incorporate cloud based online collaboration tools into the coursework for developing the students' cooperative skills as well…
E-learning has been an important policy for education planners for many years in developed countries. This policy has been adopted by education in some developing countries; it is therefore expedient to study its emergence in the Nigerian…
Data capture and use is vital for the continuous improvement of both student learning and behavior management. Previous studies on data use in the education sector have highlighted a number of problems associated with data quality and its…