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In sentiment analysis (SA) of product reviews, both user and product information are proven to be useful. Current tasks handle user profile and product information in a unified model which may not be able to learn salient features of users…

Computation and Language · Computer Science 2018-09-18 Yunfei Long , Mingyu Ma , Qin Lu , Rong Xiang , Chu-Ren Huang

Review fraud is a pervasive problem in online commerce, in which fraudulent sellers write or purchase fake reviews to manipulate perception of their products and services. Fake reviews are often detected based on several signs, including 1)…

Artificial Intelligence · Computer Science 2018-11-08 Bryan Hooi , Neil Shah , Alex Beutel , Stephan Gunnemann , Leman Akoglu , Mohit Kumar , Disha Makhija , Christos Faloutsos

Systems and individuals produce data continuously. On the Internet, people share their knowledge, sentiments, and opinions, provide reviews about services and products, and so on. Automatically learning from these textual data can provide…

User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do…

Computation and Language · Computer Science 2022-12-20 Chenyang Lyu , Linyi Yang , Yue Zhang , Yvette Graham , Jennifer Foster

In this paper we present a novel framework for extracting the ratable aspects of objects from online user reviews. Extracting such aspects is an important challenge in automatically mining product opinions from the web and in generating…

Information Retrieval · Computer Science 2008-01-08 Ivan Titov , Ryan McDonald

Online learning to rank (OLTR) via implicit feedback has been extensively studied for document retrieval in cases where the feedback is available at the level of individual items. To learn from item-level feedback, the current algorithms…

Information Retrieval · Computer Science 2019-01-10 Chang Li , Artem Grotov , Ilya Markov , Maarten de Rijke

The ongoing rapid development of the e-commercial and interest-base websites make it more pressing to evaluate objects' accurate quality before recommendation by employing an effective reputation system. The objects' quality are often…

Physics and Society · Physics 2018-07-23 Leilei Wu , Zhuoming Ren , Xiao-Long Ren , Jianlin Zhang , Linyuan Lü

People unequivocally employ reviews to decide on purchasing an item or an experience on the internet. In that regard, the growing significance and number of opinions have led to the development of methods to assess their sentiment content…

Computation and Language · Computer Science 2022-01-07 José Bonet , José Bonet

Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…

Social and Information Networks · Computer Science 2020-12-29 Michela Fazzolari , Francesco Buccafurri , Gianluca Lax , Marinella Petrocchi

Today, recommender systems are an inevitable part of everyone's daily digital routine and are present on most internet platforms. State-of-the-art deep learning-based models require a large number of data to achieve their best performance.…

Information Retrieval · Computer Science 2020-02-19 Diego Antognini , Boi Faltings

In this paper we describe the implementation of a convolutional neural network (CNN) used to assess online review helpfulness. To our knowledge, this is the first use of this architecture to address this problem. We explore the impact of…

Computer Vision and Pattern Recognition · Computer Science 2018-08-29 Xianshan Qu , Xiaopeng Li , John R. Rose

Fake reviews and review manipulation are growing problems on online marketplaces globally. Review Hijacking is a new review manipulation tactic in which unethical sellers "hijack" an existing product page (usually one with many positive…

Computation and Language · Computer Science 2021-09-27 Monika Daryani , James Caverlee

We address the rating-inference problem, wherein rather than simply decide whether a review is "thumbs up" or "thumbs down", as in previous sentiment analysis work, one must determine an author's evaluation with respect to a multi-point…

Computation and Language · Computer Science 2007-05-23 Bo Pang , Lillian Lee

Learning to rank is an important problem in machine learning and recommender systems. In a recommender system, a user is typically recommended a list of items. Since the user is unlikely to examine the entire recommended list, partial…

Information Retrieval · Computer Science 2018-11-22 Prakhar Gupta , Gaurush Hiranandani , Harvineet Singh , Branislav Kveton , Zheng Wen , Iftikhar Ahamath Burhanuddin

The number of applications in Google Play has increased dramatically in recent years. On Google Play, users can write detailed reviews and rate apps, with these ratings significantly influencing app success and download numbers. Reviews…

Software Engineering · Computer Science 2025-04-15 Mohsen Jafari , Forough Majidi , Abbas Heydarnoori

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

Computation and Language · Computer Science 2016-09-12 Vlad Sandulescu , Martin Ester

Review-Based Recommender Systems (RBRS) have attracted increasing research interest due to their ability to alleviate well-known cold-start problems. RBRS utilizes reviews to construct the user and items representations. However, in this…

Information Retrieval · Computer Science 2023-06-30 Hung-Yun Chiang , Yi-Syuan Chen , Yun-Zhu Song , Hong-Han Shuai , Jason S. Chang

Reviews are integral to e-commerce services and products. They contain a wealth of information about the opinions and experiences of users, which can help better understand consumer decisions and improve user experience with products and…

Human-Computer Interaction · Computer Science 2020-01-16 Xiong Zhang , Jonathan Engel , Sara Evensen , Yuliang Li , Çağatay Demiralp , Wang-Chiew Tan

Online reviews provide viewpoints on the strengths and shortcomings of products/services, influencing potential customers' purchasing decisions. However, the proliferation of non-credible reviews -- either fake (promoting/ demoting an…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Sourav Dutta , Gerhard Weikum

An increasingly important aspect of designing recommender systems involves considering how recommendations will influence consumer choices. This paper addresses this issue by introducing a method for collecting user beliefs about…

Information Retrieval · Computer Science 2024-08-05 Guy Aridor , Duarte Goncalves , Ruoyan Kong , Daniel Kluver , Joseph Konstan
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