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An important task for recommender system is to generate explanations according to a user's preferences. Most of the current methods for explainable recommendations use structured sentences to provide descriptions along with the…

Computation and Language · Computer Science 2017-07-07 Felipe Costa , Sixun Ouyang , Peter Dolog , Aonghus Lawlor

Explaining the output of a complex system, such as a Recommender System (RS), is becoming of utmost importance for both users and companies. In this paper we explore the idea that personalized explanations can be learned as recommendation…

Machine Learning · Computer Science 2025-10-27 Jorge Díez , Pablo Pérez-Núñez , Oscar Luaces , Beatriz Remeseiro , Antonio Bahamonde

As online reviews increasingly drive consumer decisions, the impact of review interface design on rating authenticity remains under-explored. This research investigates how evaluation sequence ("Rating-First" vs. "Review-First") influences…

Information Retrieval · Computer Science 2026-03-12 He Wang , Yueheng Wang , Ziyu Zhou , Hanxiang Liu

Online reputation systems are commonly used by e-commerce providers nowadays. In order to generate an objective ranking of online items' quality according to users' ratings, many sophisticated algorithms have been proposed in the…

Information Retrieval · Computer Science 2014-11-19 Hao Liao , An Zeng , Yi-Cheng Zhang

Item recommendation task predicts a personalized ranking over a set of items for each individual user. One paradigm is the rating-based methods that concentrate on explicit feedbacks and hence face the difficulties in collecting them.…

Information Retrieval · Computer Science 2021-01-15 Guang-Neng Hu , Xin-Yu Dai

In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…

Information Retrieval · Computer Science 2023-07-25 Anusuya Baby Hari Krishnan

User reviews contain rich semantics towards the preference of users to features of items. Recently, many deep learning based solutions have been proposed by exploiting reviews for recommendation. The attention mechanism is mainly adopted in…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Cong Quan , Li Peng , Yunwei Qi , Yuming Deng , Libing Wu

The product reviews are posted online in the hundreds and even in the thousands for some popular products. Handling such a large volume of continuously generated online content is a challenging task for buyers, sellers, and even…

Information Retrieval · Computer Science 2019-01-21 Sunil Saumya , Jyoti Prakash Singh , Abdullah Mohammed Baabdullah , Nripendra P. Rana , Yogesh k. Dwivedi

Most of the existing recommender systems use the ratings provided by users on individual items. An additional source of preference information is to use the ratings that users provide on sets of items. The advantages of using preferences on…

Information Retrieval · Computer Science 2019-04-30 Mohit Sharma , F. Maxwell Harper , George Karypis

This work studies how we can obtain feature-level ratings of the mobile products from the customer reviews and review votes to influence decision making, both for new customers and manufacturers. Such a rating system gives a more…

Computation and Language · Computer Science 2020-07-21 Koteswar Rao Jerripothula , Ankit Rai , Kanu Garg , Yashvardhan Singh Rautela

Recent advances in generative models such as GPT may be used to fabricate indistinguishable fake customer reviews at a much lower cost, thus posing challenges for social media platforms to detect these machine-generated fake reviews. We…

Computation and Language · Computer Science 2023-04-24 Alessandro Gambetti , Qiwei Han

Yelp ratings are often viewed as a reputation metric for local businesses. In this paper we study how Yelp ratings evolve over time. Our main finding is that on average the first ratings that businesses receive overestimate their eventual…

Social and Information Networks · Computer Science 2012-02-28 Michalis Potamias

Customers' reviews and feedback play crucial role on electronic commerce~(E-commerce) platforms like Amazon, Zalando, and eBay in influencing other customers' purchasing decisions. However, there is a prevailing concern that sellers often…

Computation and Language · Computer Science 2024-08-01 Md Shajalal , Md Atabuzzaman , Alexander Boden , Gunnar Stevens , Delong Du

Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…

Information Retrieval · Computer Science 2021-01-28 Anastasiia Kornilova , Lucas Bernardi

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

It has been established in the literature that the number of ratings and the scores restaurants obtain on online rating systems (ORS) significantly impact their revenue. However, when a restaurant has a limited number of ratings, it may be…

Information Retrieval · Computer Science 2024-01-09 Sasha Stoikov , Stefano Borzillo , Steffen Raub

The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…

Computation and Language · Computer Science 2020-11-20 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque , Iqbal H. Sarker

Recommender systems are a vital tool that helps us to overcome the information overload problem. They are being used by most e-commerce web sites and attract the interest of a broad scientific community. A recommender system uses data on…

Information Retrieval · Computer Science 2017-02-22 Fei Yu , An Zeng , Sebastien Gillard , Matus Medo

In a fashion e-commerce platform where customers can't physically examine the products on their own, being able to see other customers' text and image reviews of the product is critical while making purchase decisions. Given the high…

Computer Vision and Pattern Recognition · Computer Science 2023-08-11 Sangeet Jaiswal , Dhruv Patel , Sreekanth Vempati , Konduru Saiswaroop

The paper presents a cross-domain review analysis on four popular review datasets: Amazon, Yelp, Steam, IMDb. The analysis is performed using Hadoop and Spark, which allows for efficient and scalable processing of large datasets. By…

Information Retrieval · Computer Science 2022-12-29 Aditya Pandey , Kunal Joshi