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A recommender system's basic task is to estimate how users will respond to unseen items. This is typically modeled in terms of how a user might rate a product, but here we aim to extend such approaches to model how a user would write about…

Computation and Language · Computer Science 2016-04-08 Zachary C. Lipton , Sharad Vikram , Julian McAuley

Product reviews, in the form of texts dominantly, significantly help consumers finalize their purchasing decisions. Thus, it is important for e-commerce companies to predict review helpfulness to present and recommend reviews in a more…

Computation and Language · Computer Science 2018-08-30 Cen Chen , Minghui Qiu , Yinfei Yang , Jun Zhou , Jun Huang , Xiaolong Li , Forrest Bao

In the last years, due to the great diffusion of e-commerce, online rating platforms quickly became a common tool for purchase recommendations. However, instruments for their analysis did not evolve at the same speed. Indeed, interesting…

Physics and Society · Physics 2019-02-13 Carolina Becatti , Guido Caldarelli , Fabio Saracco

At the present time, sequential item recommendation models are compared by calculating metrics on a small item subset (target set) to speed up computation. The target set contains the relevant item and a set of negative items that are…

Information Retrieval · Computer Science 2021-07-29 Alexander Dallmann , Daniel Zoller , Andreas Hotho

Peer prediction mechanisms motivate high-quality feedback with provable guarantees. However, current methods only apply to rather simple reports, like multiple-choice or scalar numbers. We aim to broaden these techniques to the larger…

Computation and Language · Computer Science 2024-09-04 Yuxuan Lu , Shengwei Xu , Yichi Zhang , Yuqing Kong , Grant Schoenebeck

Many web services like eBay, Tripadvisor, Epinions, etc, provide historical product ratings so that users can evaluate the quality of products. Product ratings are important since they affect how well a product will be adopted by the…

Information Retrieval · Computer Science 2013-05-09 Hong Xie , John C. S. Lui

To choose restaurants and coffee shops, people are increasingly relying on social-networking sites. In a popular site such as Foursquare or Yelp, a place comes with descriptions and reviews, and with profile pictures of people who frequent…

Human-Computer Interaction · Computer Science 2015-06-12 Miriam Redi , Daniele Quercia , Lindsay T. Graham , Samuel D. Gosling

The last decade has seen a revolution in the theory and application of machine learning and pattern recognition. Through these advancements, variable ranking has emerged as an active and growing research area and it is now beginning to be…

Computer Vision and Pattern Recognition · Computer Science 2017-06-20 Giorgio Roffo

Recently, the application of Artificial Intelligence algorithms in hotel recommendation systems has become an increasingly popular topic. One such method that has proven to be effective in this field is Deep Learning, especially Natural…

Machine Learning · Computer Science 2024-08-02 Lavrentia Aravani , Emmanuel Pintelas , Christos Pierrakeas , Panagiotis Pintelas

This research proposes a systematic, large language model (LLM) approach for extracting product and service attributes, features, and associated sentiments from customer reviews. Grounded in marketing theory, the framework distinguishes…

Machine Learning · Statistics 2025-10-23 Khaled Boughanmi , Kamel Jedidi , Nour Jedidi

Social reviews have dominated the web and become a plausible source of product information. People and businesses use such information for decision-making. Businesses also make use of social information to spread fake information using a…

Machine Learning · Computer Science 2023-01-05 Saeedreza Shehnepoor , Roberto Togneri , Wei Liu , Mohammed Bennamoun

Peer reviewing is a central component in the scientific publishing process. We present the first public dataset of scientific peer reviews available for research purposes (PeerRead v1) providing an opportunity to study this important…

Computation and Language · Computer Science 2018-04-26 Dongyeop Kang , Waleed Ammar , Bhavana Dalvi , Madeleine van Zuylen , Sebastian Kohlmeier , Eduard Hovy , Roy Schwartz

Content recommender systems are generally adept at maximizing immediate user satisfaction but to optimize for the \textit{long-run} user value, we need more statistically sophisticated solutions than off-the-shelf simple recommender…

Information Retrieval · Computer Science 2022-04-26 Akos Lada , Xiaoxuan Liu , Jens Rischbieth , Yi Wang , Yuwen Zhang

This paper presents a pipeline to detect and explain anomalous reviews in online platforms. The pipeline is made up of three modules and allows the detection of reviews that do not generate value for users due to either worthless or…

Computation and Language · Computer Science 2024-02-29 David Novoa-Paradela , Oscar Fontenla-Romero , Bertha Guijarro-Berdiñas

Social media has changed the landscape of marketing and consumer research as the adoption and promotion of businesses is becoming more and more dependent on how the customers are interacting and feeling about the business on platforms like…

Social and Information Networks · Computer Science 2017-12-05 Muhammad Raza Khan

User engagement refers to the amount of interaction an instance (e.g., tweet, news, and forum post) achieves. Ranking the items in social media websites based on the amount of user participation in them, can be used in different…

Information Retrieval · Computer Science 2015-01-30 Hamed Zamani , Azadeh Shakery , Pooya Moradi

In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…

Machine Learning · Computer Science 2025-09-29 Mst Eshita Khatun , Halima Akter , Tasnimul Rehan , Toufiq Ahmed

This paper proposes a method for classifying movie genres by only looking at text reviews. The data used are from Large Movie Review Dataset v1.0 and IMDb. This paper compared a K-nearest neighbors (KNN) model and a multilayer perceptron…

Computation and Language · Computer Science 2018-02-16 Adam Nyberg

Providing constructive feedback to paper authors is a core component of peer review. With reviewers increasingly having less time to perform reviews, automated support systems are required to ensure high reviewing quality, thus making the…

Computation and Language · Computer Science 2025-09-23 Abdelrahman Sadallah , Tim Baumgärtner , Iryna Gurevych , Ted Briscoe

As online shopping becomes ever more prevalent, customers rely increasingly on product rating websites for making purchase decisions. The reliability of online ratings, however, is potentially compromised by the so-called herding effect:…

Computers and Society · Computer Science 2018-03-05 Gael Lederrey , Robert West
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