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Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to…

Computation and Language · Computer Science 2020-06-17 Abien Fred Agarap

We consider grading a fashion outfit for recommendation, where we assume that users have a closet of items and we aim at producing a score for an arbitrary combination of items in the closet. The challenge in outfit grading is that the…

Computer Vision and Pattern Recognition · Computer Science 2018-04-27 Pongsate Tangseng , Kota Yamaguchi , Takayuki Okatani

Neural collaborative filtering is the state of art field in the recommender systems area; it provides some models that obtain accurate predictions and recommendations. These models are regression-based, and they just return rating…

Information Retrieval · Computer Science 2024-10-28 Jesús Bobadilla , Abraham Gutiérrez , Santiago Alonso , Ángel González-Prieto

Rating-based collaborative filtering is the process of predicting how a user would rate a given item from other user ratings. We propose three related slope one schemes with predictors of the form f(x) = x + b, which precompute the average…

Databases · Computer Science 2018-10-16 Daniel Lemire , Anna Maclachlan

Although peer code review is widely adopted in both commercial and open source development, existing studies suggest that such code reviews often contain a significant amount of non-useful review comments. Unfortunately, to date, no tools…

Software Engineering · Computer Science 2018-07-13 Mohammad Masudur Rahman , Chanchal K. Roy , Raula G. Kula

Deep reading models for question-answering have demonstrated promising performance over the last couple of years. However current systems tend to learn how to cleverly extract a span of the source document, based on its similarity with the…

Computation and Language · Computer Science 2018-10-30 Quentin Grail , Julien Perez

Peer-review plays a critical role in the scientific writing and publication ecosystem. To assess the efficiency and efficacy of the reviewing process, one essential element is to understand and evaluate the reviews themselves. In this work,…

Computation and Language · Computer Science 2019-03-26 Xinyu Hua , Mitko Nikolov , Nikhil Badugu , Lu Wang

The two main tasks in the Recommender Systems domain are the ranking and rating prediction tasks. The rating prediction task aims at predicting to what extent a user would like any given item, which would enable to recommend the items with…

Information Retrieval · Computer Science 2018-08-07 Guy Hadash , Oren Sar Shalom , Rita Osadchy

Reading and evaluating product reviews is central to how most people decide what to buy and consume online. However, the recent emergence of Large Language Models and Generative Artificial Intelligence now means writing fraudulent or fake…

Users' reviews contain valuable information which are not taken into account in most recommender systems. According to the latest studies in this field, using review texts could not only improve the performance of recommendation, but it can…

Information Retrieval · Computer Science 2020-03-17 Parisa Abolfath Beygi Dezfouli , Saeedeh Momtazi , Mehdi Dehghan

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

Information Retrieval · Computer Science 2024-11-05 Dong Li

Relevance in summarization is typically defined based on textual information alone, without incorporating insights about a particular decision. As a result, to support risk analysis of pancreatic cancer, summaries of medical notes may…

Computation and Language · Computer Science 2021-09-16 Chao-Chun Hsu , Chenhao Tan

We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence…

Computation and Language · Computer Science 2024-05-14 Sandeep Sricharan Mukku , Manan Soni , Jitenkumar Rana , Chetan Aggarwal , Promod Yenigalla , Rashmi Patange , Shyam Mohan

Every day, thousands of customers post questions on Amazon product pages. After some time, if they are fortunate, a knowledgeable customer might answer their question. Observing that many questions can be answered based upon the available…

Computation and Language · Computer Science 2019-08-22 Mansi Gupta , Nitish Kulkarni , Raghuveer Chanda , Anirudha Rayasam , Zachary C Lipton

Automatically generated fake restaurant reviews are a threat to online review systems. Recent research has shown that users have difficulties in detecting machine-generated fake reviews hiding among real restaurant reviews. The method used…

Cryptography and Security · Computer Science 2018-06-29 Mika Juuti , Bo Sun , Tatsuya Mori , N. Asokan

Collaborative filtering is a very useful general technique for exploiting the preference patterns of a group of users to predict the utility of items to a particular user. Previous research has studied several probabilistic graphic models…

Information Retrieval · Computer Science 2012-12-12 Rong Jin , Luo Si , ChengXiang Zhai

"What other people think" has always been an important piece of information during various decision-making processes. Today people frequently make their opinions available via the Internet, and as a result, the Web has become an excellent…

Computation and Language · Computer Science 2010-11-23 Samaneh Moghaddam , Fred Popowich

Consumers often heavily rely on online product reviews, analyzing both quantitative ratings and textual descriptions to assess product quality. However, existing research hasn't adequately addressed how to systematically encourage the…

Information Retrieval · Computer Science 2025-04-22 Ekta Gujral , Apurva Sinha , Lishi Ji , Bijayani Sanghamitra Mishra

Ranking problem of web-based rating system has attracted many attentions. A good ranking algorithm should be robust against spammer attack. Here we proposed a correlation based reputation algorithm to solve the ranking problem of such…

Information Retrieval · Computer Science 2015-05-20 Yanbo Zhou , Ting Lei , Tao Zhou

Product review generation is an important task in recommender systems, which could provide explanation and persuasiveness for the recommendation. Recently, Large Language Models (LLMs, e.g., ChatGPT) have shown superior text modeling and…

Computation and Language · Computer Science 2024-07-11 Qiyao Peng , Hongtao Liu , Hongyan Xu , Qing Yang , Minglai Shao , Wenjun Wang