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Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…

Human-Computer Interaction · Computer Science 2025-08-11 Jackie Chan , Fred Choi , Koustuv Saha , Eshwar Chandrasekharan

Online debates are often characterised by extreme polarisation and heated discussions among users. The presence of hate speech online is becoming increasingly problematic, making necessary the development of appropriate countermeasures. In…

Social and Information Networks · Computer Science 2021-05-31 Matteo Cinelli , Andraž Pelicon , Igor Mozetič , Walter Quattrociocchi , Petra Kralj Novak , Fabiana Zollo

As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…

Taking advice from others requires confidence in their competence. This is important for interaction with peers, but also for collaboration with social robots and artificial agents. Nonetheless, we do not always have access to information…

Robotics · Computer Science 2022-12-21 Joshua Zonca , Anna Folso , Alessandra Sciutti

Opinion polls suggest that the public value their privacy, with majorities calling for greater control of their data. However, individuals continue to use online services which place their personal information at risk, comprising a Privacy…

Computers and Society · Computer Science 2018-07-17 Meredydd Williams , Jason R. C. Nurse

This study explores the impact of peer acknowledgement on learner engagement and implicit psychological attributes in written annotations on an online social reading platform. Participants included 91 undergraduates from a large North…

Human-Computer Interaction · Computer Science 2024-02-19 Xiaoshan Huang , Haolun Wu , Xue Liu , Susanne Lajoie

The pervasive use of social media has grown to over two billion users to date, and is commonly utilized as a means to share information and shape world events. Evidence suggests that passive social media usage (i.e., viewing without taking…

Social and Information Networks · Computer Science 2017-12-13 D. Asher , J. Caylor , M. Mittrick , J. Richardson , E. Heilman , E. Bowman , G. Korniss , B. Szymanski

Underground forums where users discuss, buy, and sell illicit services and goods facilitate a better understanding of the economy and organization of cybercriminals. Prior work has shown that in particular private interactions provide a…

Cryptography and Security · Computer Science 2018-05-14 Rebekah Overdorf , Carmela Troncoso , Rachel Greenstadt , Damon McCoy

Cyberbullying has emerged as an important and growing social problem, wherein people use online social networks and mobile phones to bully victims with offensive text, images, audio and video on a 247 basis. This paper studies negative user…

Social and Information Networks · Computer Science 2014-08-22 Homa Hosseinmardi , Amir Ghasemianlangroodi , Richard Han , Qin Lv , Shivakant Mishra

With the growing popularity of intelligent assistants (IAs), evaluating IA quality becomes an increasingly active field of research. This paper identifies and quantifies the feedback effect, a novel component in IA-user interactions: how…

Human-Computer Interaction · Computer Science 2023-04-19 Zidi Xiu , Kai-Chen Cheng , David Q. Sun , Jiannan Lu , Hadas Kotek , Yuhan Zhang , Paul McCarthy , Christopher Klein , Stephen Pulman , Jason D. Williams

Language model (LM) agents that act on users' behalf for personal tasks (e.g., replying emails) can boost productivity, but are also susceptible to unintended privacy leakage risks. We present the first study on people's capacity to oversee…

Human-Computer Interaction · Computer Science 2025-10-07 Zhiping Zhang , Bingcan Guo , Tianshi Li

People search is an important topic in information retrieval. Many previous studies on this topic employed social networks to boost search performance by incorporating either local network features (e.g. the common connections between the…

Information Retrieval · Computer Science 2014-09-22 Shuguang Han , Daqing He , Zhen Yue

Social media have quickly become a prevalent channel to access information, spread ideas, and influence opinions. However, it has been suggested that social and algorithmic filtering may cause exposure to less diverse points of view, and…

Social and Information Networks · Computer Science 2015-10-30 Dimitar Nikolov , Diego F. M. Oliveira , Alessandro Flammini , Filippo Menczer

We consider a recent model in which agents hold opinions about each other and influence each other's opinions during random pair interactions. When the opinions are initially close, on the short term, all the opinions tend to increase over…

Physics and Society · Physics 2022-01-26 Guillaume Deffuant , Thibaut Roubin

Recommendation algorithms are known to suffer from popularity bias; a few popular items are recommended frequently while the majority of other items are ignored. These recommendations are then consumed by the users, their reaction will be…

Information Retrieval · Computer Science 2020-07-28 Masoud Mansoury , Himan Abdollahpouri , Mykola Pechenizkiy , Bamshad Mobasher , Robin Burke

With YouTube's growing importance as a news platform, its recommendation system came under increased scrutiny. Recognizing YouTube's recommendation system as a broadcaster of media, we explore the applicability of laws that require…

Human-Computer Interaction · Computer Science 2021-07-22 Hendrik Heuer , Hendrik Hoch , Andreas Breiter , Yannis Theocharis

Social media platforms (SMPs) facilitate information sharing across varying levels of sensitivity. A crucial design decision for SMP administrators is the platform's identity policy, with some opting for real-name systems while others allow…

Human-Computer Interaction · Computer Science 2025-12-04 Cheng Guo , Kelly Caine

We investigate the impact of noise and topology on opinion diversity in social networks. We do so by extending well-established models of opinion dynamics to a stochastic setting where agents are subject both to assimilative forces by their…

Social and Information Networks · Computer Science 2021-04-15 Samuel Stern , Giacomo Livan

Twitter accounts are public by default, but Twitter gives the option to create protected accounts, where only approved followers can see their tweets. The publicly visible information changes based on the account type and the visibility of…

Social and Information Networks · Computer Science 2022-11-23 Dilara Keküllüoğlu , Kami Vaniea , Maria K. Wolters , Walid Magdy

Changing a Twitter account's privacy setting between public and protected changes the visibility of past tweets. By inspecting the privacy setting of over 100K Twitter users over 3 months, we noticed that over 40% of those users change…

Human-Computer Interaction · Computer Science 2022-03-25 Dilara Keküllüoğlu , Kami Vaniea , Walid Magdy