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The rise in popularity of Twitter has led to a debate on its impact on public opinions. The optimists foresee an increase in online participation and democratization due to social media's personal and interactive nature. Cyber-pessimists,…
Many companies, including Google, Amazon, and Apple, offer voice assistants as a convenient solution for answering general voice queries and accessing their services. These voice assistants have gained popularity and can be easily accessed…
Our online lives generate a wealth of behavioral records -'digital footprints'- which are stored and leveraged by technology platforms. This data can be used to create value for users by personalizing services. At the same time, however, it…
The Internet and online forums such as Reddit have become an increasingly popular medium for citizens to engage in political conversations. However, the online disinhibition effect resulting from the ability to use pseudonymous identities…
In an age of voice-enabled technology, voice anonymization offers a solution to protect people's privacy, provided these systems work equally well across subgroups. This study investigates bias in voice anonymization systems within the…
The Topics API for the web is Google's privacy-enhancing alternative to replace third-party cookies. Results of prior work have led to an ongoing discussion between Google and research communities about the capability of Topics to trade off…
This paper addresses the question of how language use affects community reaction to comments in online discussion forums, and the relative importance of the message vs. the messenger. A new comment ranking task is proposed based on…
Online hate messaging is a pervasive issue plaguing the well-being of social media users. This research empirically investigates a novel theory positing that online hate may be driven primarily by the pursuit of social approval rather than…
Suppose you find the same username on different online services, what is the probability that these usernames refer to the same physical person? This work addresses what appears to be a fairly simple question, which has many implications…
In online social networks, users tend to select information that adhere to their system of beliefs and to form polarized groups of like minded people. Polarization as well as its effects on online social interactions have been extensively…
People recommender systems may affect the exposure that users receive in social networking platforms, influencing attention dynamics and potentially strengthening pre-existing inequalities that disproportionately affect certain groups. In…
Research on data confidentiality, integrity and availability is gaining momentum in the ICT community, due to the intrinsically insecure nature of the Internet. While many distributed systems and services are now based on secure…
Releasing Web query logs which contain valuable information for research or marketing, can breach the privacy of search engine users. Therefore rendering query logs to limit linking a query to an individual while preserving the data…
Theoretical work on sequential choice and large-scale experiments in online ranking and voting systems has demonstrated that social influence can have a drastic impact on social and technological systems. Yet, the effect of social influence…
Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI…
A lack of awareness surrounding secure online behaviour can lead to end-users, and their personal details becoming vulnerable to compromise. This paper describes an ongoing research project in the field of usable security, examining the…
The effects of social media on critical issues, such as polarization and misinformation, are under scrutiny due to the disruptive consequences that these phenomena can have on our societies. Among the algorithms routinely used by social…
This paper contributes to the ongoing discussions on the scholarly access to social media data, discussing a case where this access is barred despite its value for understanding and countering online disinformation and despite the absence…
Receiving negative sentiment, offensive comments, or even hate speech is a constant part of the working experience of content creators (CCs) on YouTube - a growing occupational group in the platform economy. This study investigates how…
Data generated by audits of social media websites have formed the basis of our understanding of the biases presented in algorithmic content recommendation systems. As legislators around the world are beginning to consider regulating the…