Related papers: Does Anonymity Increase the Chance to Get Feedback…
Are there positive or negative externalities in knowledge production? Do current contributions to knowledge production increase or decrease the future growth of knowledge? We use a randomized field experiment, which added relevant content…
Social network sites allow users to publicly tag people in their posts. These tagged posts allow users to share to both the general public and a targeted audience, dynamically assembled via notifications that alert the people mentioned. We…
In many online communities, community leaders (i.e., moderators and administrators) can proactively filter undesired content by requiring posts to be approved before publication. But although many communities adopt post approvals, there has…
As conversational agents become increasingly common in behaviour change interventions, understanding optimal feedback delivery mechanisms becomes increasingly important. However, choosing a style that both lessens psychological reactance…
YouTube is the second most visited website in the world and receives comments from millions of commenters daily. The comments section acts as a space for discussions among commenters, but it could also be a breeding ground for problematic…
According to the World Economic Forum, the diffusion of unsubstantiated rumors on online social media is one of the main threats for our society. The disintermediated paradigm of content production and consumption on online social media…
Comments play an important role within online creative communities because they make it possible to foster the production and improvement of authors' artifacts. We investigate how comment-based communication help shape members' behavior…
In this paper, we present an empirical study of the opinion dynamics of a large-scale sample of online social network users. We estimate opinions of users as continuous scalars based on their subscriptions to information sources and analyze…
Social susceptibility is defined and analyzed using data from CNN news website. The current models of opinion dynamics, voting, and herding in closed communities are extended, and the community's response to the injection of a group with…
Social media feeds have become central to the Internet. Among the most visible are trending feeds, which rank content deemed timely and relevant. To examine how feed signals influence behaviors and perceptions, we conducted a randomized…
Different measures have been proposed to predict whether individuals will adopt a new behavior in online social networks, given the influence produced by their neighbors. In this paper, we show one can achieve significant improvement over…
Internet and online-based social systems are rising as the dominant mode of communication in society. However, the public or semi-private environment under which most online communications operate under do not make them suitable channels…
Reactions to posts in an online social network show different dynamics depending on several textual features of the corresponding content. Do similar dynamics exist when images are posted? Exploiting a novel dataset of posts, gathered from…
In the midst of the influencer marketing boom, more and more companies are shifting resources from real to virtual (or computer-generated) influencers. But while virtual influencers have the potential to engage consumers and drive action,…
We investigate the impact of free speech and the relaxation of moderation on online social media platforms using Elon Musk's takeover of Twitter as a case study. By curating a dataset of over 10 million tweets, our study employs a novel…
Does talking to others make people more accurate or less accurate on numeric estimates such as quantitative evaluations or probabilistic forecasts? Research on peer-to-peer communication suggests that discussion between people will usually…
The term filter bubble has been coined to describe the situation of online users which---due to filtering algorithms---live in a personalised information universe biased towards their own interests.In this paper we use an agent-based…
The recent developments of social networks and recommender systems have dramatically increased the amount of social information shared in human communities, challenging the human ability to process it. As a result, sharing aggregated forms…
With the proliferation of social activism online, brands face heightened pressure from consumers to publicly address these issues. Yet, the optimal brand response strategy (i.e., whether and how to respond) in these contexts remains…
Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…