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Understanding user satisfaction with conversational systems, known as User Satisfaction Estimation (USE), is essential for assessing dialogue quality and enhancing user experiences. However, existing methods for USE face challenges due to…

Computation and Language · Computer Science 2025-03-07 Sangyeop Kim , Sohhyung Park , Jaewon Jung , Jinseok Kim , Sungzoon Cho

Personalized retrieval-augmented generation (RAG) aims to produce user-tailored responses by incorporating retrieved user profiles alongside the input query. Existing methods primarily focus on improving retrieval and rely on large language…

Information Retrieval · Computer Science 2025-08-12 Kepu Zhang , Teng Shi , Weijie Yu , Jun Xu

Relevance is generally understood as a multi-level and multi-dimensional relationship between an information need and an information object. However, traditional IR evaluation metrics naively assume mono-dimensionality. We ask: How to deal…

Information Retrieval · Computer Science 2023-05-02 Kal Jarvelin , Eero Sormunen

The creation of relevance assessments by human assessors (often nowadays crowdworkers) is a vital step when building IR test collections. Prior works have investigated assessor quality & behaviour, though into the impact of a document's…

Information Retrieval · Computer Science 2023-04-24 Nirmal Roy , Agathe Balayn , David Maxwell , Claudia Hauff

Large language models (LLMs) increasingly mediate human communication, decision support, content creation, and information retrieval. Despite impressive fluency, these systems frequently produce biased or stereotypical content, especially…

Computation and Language · Computer Science 2025-12-11 Muneeb Ur Raheem Khan

Serendipity in recommender systems (RSs) has attracted increasing attention as a concept that enhances user satisfaction by presenting unexpected and useful items. However, evaluating serendipitous performance remains challenging because…

Information Retrieval · Computer Science 2025-08-26 Yu Tokutake , Kazushi Okamoto , Kei Harada , Atsushi Shibata , Koki Karube

Pluralistic alignment has emerged as a critical frontier in the development of Large Language Models (LLMs), with reward models (RMs) serving as a central mechanism for capturing diverse human values. While benchmarks for general response…

Computation and Language · Computer Science 2026-04-09 Qiyao Ma , Dechen Gao , Rui Cai , Boqi Zhao , Hanchu Zhou , Junshan Zhang , Zhe Zhao

Large language models (LLMs) are increasingly deployed via public-facing interfaces to interact with millions of users, each with diverse preferences. Despite this, preference tuning of LLMs predominantly relies on reward models trained…

Computation and Language · Computer Science 2024-12-06 Vishakh Padmakumar , Chuanyang Jin , Hannah Rose Kirk , He He

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Rankings derived from pairwise comparisons are central to many economic and computational systems. In the context of large language models (LLMs), rankings are typically constructed from human preference data and presented as leaderboards…

Computation and Language · Computer Science 2026-03-05 Angel Rodrigo Avelar Menendez , Yufeng Liu , Xiaowu Dai

The evaluation of Information Retrieval (IR) systems typically uses query-document pairs with corresponding human-labelled relevance assessments (qrels). These qrels are used to determine if one system is better than another based on…

Information Retrieval · Computer Science 2025-07-11 Jack McKechnie , Graham McDonald , Craig Macdonald

Ranking relevance is a fundamental task in search engines, aiming to identify the items most relevant to a given user query. Traditional relevance models typically produce scalar scores or directly predict relevance labels, limiting both…

Information Retrieval · Computer Science 2025-12-30 Ziyang Zeng , Heming Jing , Jindong Chen , Xiangli Li , Hongyu Liu , Yixuan He , Zhengyu Li , Yige Sun , Zheyong Xie , Yuqing Yang , Shaosheng Cao , Jun Fan , Yi Wu , Yao Hu

With the growing success of reasoning models across complex natural language tasks, researchers in the Information Retrieval (IR) community have begun exploring how similar reasoning capabilities can be integrated into passage rerankers…

Information Retrieval · Computer Science 2025-05-23 Nour Jedidi , Yung-Sung Chuang , James Glass , Jimmy Lin

Process reward models (PRMs) play a central role in guiding inference-time scaling algorithms for large language models (LLMs). However, we observe that even state-of-the-art PRMs can be poorly calibrated. Specifically, they tend to…

Machine Learning · Statistics 2025-11-10 Young-Jin Park , Kristjan Greenewald , Kaveh Alim , Hao Wang , Navid Azizan

Automating radiology report generation with Large Vision-Language Models (LVLMs) holds great potential, yet these models often produce clinically critical hallucinations, posing serious risks. Existing hallucination detection methods…

Computation and Language · Computer Science 2025-10-28 Alois Thomas , Maya Varma , Jean-Benoit Delbrouck , Curtis P. Langlotz

This paper studies sequential search models that (1) incorporate unobserved product quality, which can be correlated with endogenous observable characteristics (such as price) and endogenous search cost variables (such as product rankings…

Econometrics · Economics 2021-11-22 Jiarui Liu

External test-time reasoning enhances large language models (LLMs) by decoupling generation and selection. At inference time, the model generates multiple reasoning paths, and an auxiliary process reward model (PRM) is used to score and…

Machine Learning · Computer Science 2025-05-26 Zeen Song , Wenwen Qiang , Siyu Zhao , Changwen Zheng , Gang Hua

Recent advances in unbiased learning to rank (LTR) count on Inverse Propensity Scoring (IPS) to eliminate bias in implicit feedback. Though theoretically sound in correcting the bias introduced by treating clicked documents as relevant, IPS…

Information Retrieval · Computer Science 2021-11-16 Nan Wang , Zhen Qin , Xuanhui Wang , Hongning Wang

The development of reasoning capabilities represents a critical frontier in large language models (LLMs) research, where reinforcement learning (RL) and process reward models (PRMs) have emerged as predominant methodological frameworks.…

Artificial Intelligence · Computer Science 2025-12-09 Zhangying Feng , Qianglong Chen , Ning Lu , Yongqian Li , Siqi Cheng , Shuangmu Peng , Duyu Tang , Shengcai Liu , Zhirui Zhang

We address the role of a user in Contextual Named Entity Retrieval (CNER), showing (1) that user identification of important context-bearing terms is superior to automated approaches, and (2) that further gains are possible if the user…

Information Retrieval · Computer Science 2018-01-10 Sheikh Muhammad Sarwar , John Foley , James Allan
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