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Previous researchers have considered sentiment analysis as a document classification task, in which input documents are classified into predefined sentiment classes. Although there are sentences in a document that support important…

Computation and Language · Computer Science 2021-03-10 Gihyeon Choi , Shinhyeok Oh , Harksoo Kim

Peer-review plays a critical role in the scientific writing and publication ecosystem. To assess the efficiency and efficacy of the reviewing process, one essential element is to understand and evaluate the reviews themselves. In this work,…

Computation and Language · Computer Science 2019-03-26 Xinyu Hua , Mitko Nikolov , Nikhil Badugu , Lu Wang

Amidst the swift evolution of social media platforms and e-commerce ecosystems, the domain of opinion mining has surged as a pivotal area of exploration within natural language processing. A specialized segment within this field focuses on…

Computation and Language · Computer Science 2024-09-24 Linxiao Wu , Yuanshuai Luo , Binrong Zhu , Guiran Liu , Rui Wang , Qian Yu

Conformance checking is a major function of process mining, which allows organizations to identify and alleviate potential deviations from the intended process behavior. To fully leverage its benefits, it is important that conformance…

Software Engineering · Computer Science 2022-09-21 Jana-Rebecca Rehse , Luise Pufahl , Michael Grohs , Lisa-Marie Klein

Opinion dynamics, the evolution of individuals through social interactions, is an important area of research with applications ranging from politics to marketing. Due to its interdisciplinary relevance, studies of opinion dynamics remain…

Social and Information Networks · Computer Science 2025-11-04 Mohammad Shirzadi , Emilio Cruciani , Ahad N. Zehmakan

As the e-commerce market continues to expand and online transactions proliferate, customer reviews have emerged as a critical element in shaping the purchasing decisions of prospective buyers. Previous studies have endeavored to identify…

Artificial Intelligence · Computer Science 2023-06-06 Yukyung Lee , Jaehee Kim , Doyoon Kim , Yookyung Kho , Younsun Kim , Pilsung Kang

Exploring the tremendous amount of data efficiently to make a decision, similar to answering a complicated question, is challenging with many real-world application scenarios. In this context, automatic summarization has substantial…

Artificial Intelligence · Computer Science 2021-12-21 Samira Ghodratnama , Mehrdad Zakershahrak , Fariborz Sobhanmanesh

In this paper, we propose a variational approach to weakly supervised document-level multi-aspect sentiment classification. Instead of using user-generated ratings or annotations provided by domain experts, we use target-opinion word pairs…

Computation and Language · Computer Science 2019-04-11 Ziqian Zeng , Wenxuan Zhou , Xin Liu , Yangqiu Song

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

Aspect-based opinion mining is the task of identifying sentiment at the aspect level in opinionated text, which consists of two subtasks: aspect category extraction and sentiment polarity classification. While aspect category extraction…

Computation and Language · Computer Science 2020-03-17 Nguyen Thi Thanh Thuy , Ngo Xuan Bach , Tu Minh Phuong

An increasing number of people are using online social networking services (SNSs), and a significant amount of information related to experiences in consumption is shared in this new media form. Text mining is an emerging technique for…

Computation and Language · Computer Science 2016-11-18 Eun Hee Ko , Diego Klabjan

When summarizing a collection of views, arguments or opinions on some topic, it is often desirable not only to extract the most salient points, but also to quantify their prevalence. Work on multi-document summarization has traditionally…

Computation and Language · Computer Science 2020-10-13 Roy Bar-Haim , Yoav Kantor , Lilach Eden , Roni Friedman , Dan Lahav , Noam Slonim

We present a submodular function-based framework for query-focused opinion summarization. Within our framework, relevance ordering produced by a statistical ranker, and information coverage with respect to topic distribution and diverse…

Computation and Language · Computer Science 2016-06-21 Lu Wang , Hema Raghavan , Claire Cardie , Vittorio Castelli

Opinion summarisation is a task that aims to condense the information presented in the source documents while retaining the core message and opinions. A summary that only represents the majority opinions will leave the minority opinions…

Computation and Language · Computer Science 2023-06-08 Nannan Huang , Lin Tian , Haytham Fayek , Xiuzhen Zhang

This work studies how we can obtain feature-level ratings of the mobile products from the customer reviews and review votes to influence decision making, both for new customers and manufacturers. Such a rating system gives a more…

Computation and Language · Computer Science 2020-07-21 Koteswar Rao Jerripothula , Ankit Rai , Kanu Garg , Yashvardhan Singh Rautela

We propose an effective technique to solving review-level sentiment classification problem by using sentence-level polarity correction. Our polarity correction technique takes into account the consistency of the polarities (positive and…

Computation and Language · Computer Science 2015-11-10 Sylvester Olubolu Orimaye , Saadat M. Alhashmi , Eu-Gene Siew , Sang Jung Kang

App reviews are crowdsourcing knowledge of user experience with the apps, providing valuable information for app release planning, such as major bugs to fix and important features to add. There exist prior explorations on app review mining…

Software Engineering · Computer Science 2022-10-13 Cuiyun Gao , Yaoxian Li , Shuhan Qi , Yang Liu , Xuan Wang , Zibin Zheng , Qing Liao

Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…

Computation and Language · Computer Science 2014-06-03 Pollyanna Gonçalves , Matheus Araújo , Fabrício Benevenuto , Meeyoung Cha

User-generated content from social media is produced in many languages, making it technically challenging to compare the discussed themes from one domain across different cultures and regions. It is relevant for domains in a globalized…

Computation and Language · Computer Science 2023-07-26 Gerhard Johann Hagerer , Wing Sheung Leung , Qiaoxi Liu , Hannah Danner , Georg Groh

There is growing interest in mining software repository data to understand, and predict, various aspects of team processes. In particular, text mining and natural-language processing (NLP) techniques have supported such efforts.…

Software Engineering · Computer Science 2021-02-22 Sherlock A. Licorish , Stephen G. MacDonell