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Recent advances in machine learning have led to computer systems that are human-like in behaviour. Sentiment analysis, the automatic determination of emotions in text, is allowing us to capitalize on substantial previously unattainable…

Computation and Language · Computer Science 2021-01-15 Saif M. Mohammad

Recent years have brought a significant growth in the volume of research in sentiment analysis, mostly on highly subjective text types (movie or product reviews). The main difference these texts have with news articles is that their target…

The complexity of exploratory data analysis poses significant challenges for collaboration and effective communication of analytic workflows. Automated methods can alleviate these challenges by summarizing workflows into more interpretable…

Human-Computer Interaction · Computer Science 2024-10-16 Shaghayegh Esmaeili , Irelis D. Suarez , Ezekiel Ajayi , Eric D. Ragan

Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can…

Computation and Language · Computer Science 2021-07-07 Mohammad Aimal , Maheen Bakhtyar , Junaid Baber , Sadia Lakho , Umar Mohammad , Warda Ahmed , Jahanvash Karim

Sentiment analysis, also referred to as opinion mining, primarily tries to extract opinion from any text-based data. In the context of movie reviews and critics, sentimental analysis can be a helpful tool to predict whether a movie review…

Computation and Language · Computer Science 2026-05-22 Dip Biswas Shanto , Mitali Yadav , Prajwal Panth , Suresh Chandra Satapathy

This study applies text mining to analyze customer reviews and automatically assign a collective restaurant star rating based on five predetermined aspects: ambiance, cost, food, hygiene, and service. The application provides a web and…

Computation and Language · Computer Science 2019-01-08 Jovelyn C. Cuizon , Jesserine Lopez , Danica Rose Jones

So far different studies have tackled the sentiment analysis in several domains such as restaurant and movie reviews. But, this problem has not been studied in scholarly book reviews which is different in terms of review style and size. In…

Computation and Language · Computer Science 2016-03-07 Hussam Hamdan , Patrice Bellot , Frederic Bechet

With the development of the E-commerce and reviews website, the comment information is influencing people's life. More and more users share their consumption experience and evaluate the quality of commodity by comment. When people make a…

Computation and Language · Computer Science 2018-11-15 Su Chang , Xu Zhenzhong , Gao Xuan

Aspect-based sentiment analysis of review texts is of great value for understanding user feedback in a fine-grained manner. It has in general two sub-tasks: (i) extracting aspects from each review, and (ii) classifying aspect-based reviews…

Computation and Language · Computer Science 2020-10-15 Jiaxin Huang , Yu Meng , Fang Guo , Heng Ji , Jiawei Han

Aspect-based sentiment analysis aims to identify the sentiment polarity of a specific aspect in product reviews. We notice that about 30% of reviews do not contain obvious opinion words, but still convey clear human-aware sentiment…

Computation and Language · Computer Science 2021-11-04 Zhengyan Li , Yicheng Zou , Chong Zhang , Qi Zhang , Zhongyu Wei

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

Computation and Language · Computer Science 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…

Software Engineering · Computer Science 2021-08-20 Christoph Stanik , Tim Pietz , Walid Maalej

A general-audience introduction to the area of "sentiment analysis", the computational treatment of subjective, opinion-oriented language (an example application is determining whether a review is "thumbs up" or "thumbs down"). Some…

Computation and Language · Computer Science 2007-05-23 Lillian Lee

Summarization is one of the key features of human intelligence. It plays an important role in understanding and representation. With rapid and continual expansion of texts, pictures and videos in cyberspace, automatic summarization becomes…

Computation and Language · Computer Science 2015-07-02 Hai Zhuge

Recent studies in recommender systems have managed to achieve significantly improved performance by leveraging reviews for rating prediction. However, despite being extensively studied, these methods still suffer from some limitations.…

Information Retrieval · Computer Science 2021-08-19 Kai Zhang , Hao Qian , Qi Liu , Zhiqiang Zhang , Jun Zhou , Jianhui Ma , Enhong Chen

Modern natural language generation systems with Large Language Models (LLMs) exhibit the capability to generate a plausible summary of multiple documents; however, it is uncertain if they truly possess the capability of information…

Computation and Language · Computer Science 2024-06-05 Miao Li , Jey Han Lau , Eduard Hovy

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Aspect based sentiment analysis, predicting sentiment polarity of given aspects, has drawn extensive attention. Previous attention-based models emphasize using aspect semantics to help extract opinion features for classification. However,…

Computation and Language · Computer Science 2021-04-13 Lu Xu , Lidong Bing , Wei Lu , Fei Huang

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

The exploding growth of digital data in the information era and its immeasurable potential value has called for different types of data-driven techniques to exploit its value for further applications. Information visualization and data…

Graphics · Computer Science 2015-03-03 Keqian Li