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Sentiment analysis aims to extract and express a person's perception, opinions and emotions towards an entity, object, product and a service, enabling businesses to obtain feedback from the consumers. The increasing popularity of the social…

Computer Vision and Pattern Recognition · Computer Science 2020-02-11 Kashif Ahmad , Syed Zohaib , Nicola Conci , Ala Al-Fuqaha

Text summarization and sentiment classification both aim to capture the main ideas of the text but at different levels. Text summarization is to describe the text within a few sentences, while sentiment classification can be regarded as a…

Computation and Language · Computer Science 2018-05-31 Shuming Ma , Xu Sun , Junyang Lin , Xuancheng Ren

In recent years, the use of machine learning classifiers is of great value in solving a variety of problems in text classification. Sentiment mining is a kind of text classification in which, messages are classified according to sentiment…

Machine Learning · Computer Science 2014-02-18 Vinodhini G Chandrasekaran RM

Sentiment analysis seeks to identify the viewpoint(s) underlying a text span; an example application is classifying a movie review as "thumbs up" or "thumbs down". To determine this sentiment polarity, we propose a novel machine-learning…

Computation and Language · Computer Science 2007-05-23 Bo Pang , Lillian Lee

Consumer sentiment analysis is a recent fad for social media related applications such as healthcare, crime, finance, travel, and academics. Disentangling consumer perception to gain insight into the desired objective and reviews is…

Human-Computer Interaction · Computer Science 2020-08-25 Praphula Kumar Jain , Rajendra Pamula

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Computation and Language · Computer Science 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

Recent work on opinion summarization produces general summaries based on a set of input reviews and the popularity of opinions expressed in them. In this paper, we propose an approach that allows the generation of customized summaries based…

Computation and Language · Computer Science 2021-09-08 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata

We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and…

Computation and Language · Computer Science 2020-05-06 Yoshihiko Suhara , Xiaolan Wang , Stefanos Angelidis , Wang-Chiew Tan

Review summarization is a non-trivial task that aims to summarize the main idea of the product review in the E-commerce website. Different from the document summary which only needs to focus on the main facts described in the document,…

Computation and Language · Computer Science 2023-01-30 Xin Cheng , Shen Gao , Yuchi Zhang , Yongliang Wang , Xiuying Chen , Mingzhe Li , Dongyan Zhao , Rui Yan

Opinion summarization aims to generate concise summaries that present popular opinions of a large group of reviews. However, these summaries can be too generic and lack supporting details. To address these issues, we propose a new paradigm…

Computation and Language · Computer Science 2024-04-02 Haoyuan Li , Snigdha Chaturvedi

Sentiment Analysis is the task of classifying documents based on the sentiments expressed in textual form, this can be achieved by using lexical and semantic methods. The purpose of this study is to investigate the use of semantics to…

Computation and Language · Computer Science 2020-09-02 Ukachi Osisiogu

We improve the extraction of insights from customer reviews by restructuring the topic modelling pipeline to operate on opinion units - distinct statements that include relevant text excerpts and associated sentiment scores. Prior work has…

Computation and Language · Computer Science 2025-07-21 Emil Häglund , Johanna Björklund

Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…

Artificial Intelligence · Computer Science 2026-05-08 Millend Roy , Agostino Capponi , Vineet Goyal

Comparative opinion mining is a specialized field of sentiment analysis that aims to identify and extract sentiments expressed comparatively. To address this task, we propose an approach that consists of solving three sequential sub-tasks:…

Computation and Language · Computer Science 2024-01-03 Ha Le , Bao Tran , Phuong Le , Tan Nguyen , Dac Nguyen , Ngoan Pham , Dang Huynh

Opinion summarization is automatically generating summaries from a variety of subjective information, such as product reviews or political opinions. The challenge of opinions summarization lies in presenting divergent or even conflicting…

Computation and Language · Computer Science 2024-04-03 Yuanyuan Lei , Kaiqiang Song , Sangwoo Cho , Xiaoyang Wang , Ruihong Huang , Dong Yu

Sentiment analysis on user reviews helps to keep track of user reactions towards products, and make advices to users about what to buy. State-of-the-art review-level sentiment classification techniques could give pretty good precisions of…

Computation and Language · Computer Science 2015-02-12 Yongfeng Zhang , Min Zhang , Yiqun Liu , Shaoping Ma

In the era of rapid Internet and social media platform development, individuals readily share their viewpoints online. The overwhelming quantity of these posts renders comprehensive analysis impractical. This necessitates an efficient…

Computation and Language · Computer Science 2024-09-27 Chung-Chi Chen , Hen-Hsen Huang , Hsin-Hsi Chen , Hiroya Takamura , Ichiro Kobayashi , Yusuke Miyao

Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…

Computation and Language · Computer Science 2023-03-21 Kazem Taghandiki , Elnaz Rezaei Ehsan

Global partisan hostility and polarization has increased, and this polarization is heightened around presidential elections. Models capable of generating accurate summaries of diverse perspectives can help reduce such polarization by…

Computation and Language · Computer Science 2025-07-29 Nicholas Deas , Kathleen McKeown

In this paper, we propose a variational approach to unsupervised sentiment analysis. Instead of using ground truth provided by domain experts, we use target-opinion word pairs as a supervision signal. For example, in a document snippet "the…

Computation and Language · Computer Science 2020-08-24 Ziqian Zeng , Wenxuan Zhou , Xin Liu , Zizheng Lin , Yangqin Song , Michael David Kuo , Wan Hang Keith Chiu
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