Related papers: Measuring Organizational Consciousness Through E-M…
This paper studies the organization of communication between biased senders and a receiver. Senders can misreport their private information at a cost. Efficiency is achieved by clearing information asymmetries without incurring costs.…
Research into human dynamical systems has long sought to identify robust signals for human behavior. We have discovered a series of social network-based indicators that are reliable predictors of team creativity and collaborative…
Security practices in large organizations are notoriously difficult to assess. The challenge only increases when organizations turn to third parties to provide technology and business services, which typically require tight network…
Public entities such as companies and politicians increasingly use online social networks to communicate directly with their constituencies. Often, this public messaging is aimed at aligning the entity with a particular cause or issue, such…
The ``six degrees of separation" between any two individuals on Earth has become emblematic of the 'small world' theme, even though the information conveyed via a chain of human encounters decays very rapidly with increasing chain length,…
In this study we propose a method based on e-mail social network analysis to compare the communication behavior of managers who voluntarily quit their job and managers who decide to stay. Collecting 18 months of e-mail, we analyzed the…
We introduce "entanglement", a novel metric to measure how synchronized communication between team members is. This measure calculates the Euclidean distance among team members' social network metrics timeseries. We validate the metric with…
Most businesses impose a supervisory hierarchy on employees to facilitate management, decision-making, and collaboration, yet routine inter-employee communication patterns within workplaces tend to emerge more naturally as a consequence of…
Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…
Background: Previous research highlights that common misconceptions about developer productivity lead to harmful and inaccurate evaluations of software work, pointing to the need for organizations to differentiate between measures of…
Bringing together considerations from three research trends (honest signals of collaboration, socio-semantic networks and homophily theory), we hypothesise that word use similarity and having similar social network positions are linked with…
The quest for a scientific description of consciousness has given rise to new theoretical and empirical paradigms for the investigation of phenomenological contents as well as clinical disorders of consciousness. An outstanding challenge in…
Purpose: The purpose of this paper is to explore possible factors impacting team performance in healthcare, by focusing on information exchange within and across hospital's boundaries. Design/methodology/approach: Through a web-survey and…
Measuring and modeling human behavior is a very complex task. In this paper we present our initial thoughts on modeling and automatic recognition of some human activities in an office. We argue that to successfully model human activities,…
The objective of the research was to analyze e-mails exchanged at Enron, a power company that declared bankruptcy in 2001 following an investigation into unethical operations regarding their financials. Like other researchers, we identify…
Purpose The purpose of the research is to conduct an exploratory investigation of the material handling activities of an Italian logistics hub. Wearable sensors and other smart tools were used for collecting human and environmental features…
Bulk email is often used in organizations to communicate ``important-to-organization'' messages such as policy changes, organizational plans, and administrative updates. However, normal employees may prefer messages more relevant to their…
This study seeks to better understand the network characteristics of client support teams by analyzing the teams' e-mail communication networks and comparing it to client organization's satisfaction. In collaboration with a large service…
The first fully-documented study into the quantitative impact of errors in operational spreadsheets identified an interesting anomaly. One of the five participating organisations involved in the study contributed a set of five spreadsheets…
Mature social networking services are one of the greatest assets of today's organizations. This valuable asset, however, can also be a threat to an organization's confidentiality. Members of social networking websites expose not only their…