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Businesses communicate using Twitter for a variety of reasons -- to raise awareness of their brands, to market new products, to respond to community comments, and to connect with their customers and potential customers in a targeted manner.…
Web mining is the nontrivial process to discover valid, novel, potentially useful knowledge from web data using the data mining techniques or methods. It may give information that is useful for improving the services offered by web portals…
Social Media are nowadays the privileged channel for information spreading and news checking. Unexpectedly for most of the users, automated accounts, also known as social bots, contribute more and more to this process of news spreading.…
Social Network Mining (SNM) has become one of the main themes in big data agenda. As a resultant network, we can extract social network from different sources of information, but the information sources were growing dynamically require a…
Social network analysis is leveraged in a variety of applications such as identifying influential entities, detecting communities with special interests, and determining the flow of information and innovations. However, existing approaches…
As our reliance on social media platforms and web services increase day by day, exploiters view these platforms as an opportunity to manipulate our thoughts ad actions. These platforms have become an open playground for social bot accounts.…
With the increase of digital data and social network platforms the impact of social media science in driving company decision related to product/service features and customer care operations is becoming more crucial. In particular, platform…
Social media has been a paramount arena for election campaigns for political actors. While many studies have been paying attention to the political campaigns related to partisanship, politicians also can conduct different campaigns…
Organic search comprises a large portion of the total traffic for e-commerce companies. One approach to expand company's exposure on organic search channel lies on creating landing pages having broader coverage on customer intentions. In…
Viral marketing takes advantage of preexisting social networks among customers to achieve large changes in behaviour. Models of influence spread have been studied in a number of domains, including the effect of "word of mouth" in the…
We focus on the election manipulation problem through social influence, where a manipulator exploits a social network to make her most preferred candidate win an election. Influence is due to information in favor of and/or against one or…
Web Search Engine Results Pages (SERP) are one of the most well-known and used web pages. These pages have started as simple ``10 blue links'' pages, but the information in SERP currently goes way beyond these links. Several features have…
Social networking services like Twitter have been playing an import role in people's daily life since it supports new ways of communicating effectively and sharing information. The advantages of these social network services enable them…
Search engines play an important role in the context of modern elections. By curating information in response to user queries, search engines influence how individuals are informed about election-related developments and perceive the media…
Peer recommendation is a crowdsourcing task that leverages the opinions of many to identify interesting content online, such as news, images, or videos. Peer recommendation applications often use social signals, e.g., the number of prior…
[Background]Discovering key nodes plays a significant role in Social Network Analysis(SNA). Effective and accurate mining of key nodes promotes more successful applications in fields like advertisement and recommendation. [Methods] With…
Being able to recommend links between users in online social networks is important for users to connect with like-minded individuals as well as for the platforms themselves and third parties leveraging social media information to grow their…
The online exchange of social recognition including, for instance, the Facebook "like" appears to produce a scarce allocation without a clear utility function defined for anyone involved. Given the importance attached to such digital…
The Social Web is a set of social relations that link people through World Wide Web. This Social Web encompasses how the websites and software are designed and developed to support social relations. The new paradigms, tools and web services…
Social media sites are often guided by a core group of committed users engaged in various forms of governance. A crucial aspect of this type of governance is deliberation, in which such a group reaches decisions on issues of importance to…