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Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of…

Computation and Language · Computer Science 2020-06-05 Christopher Mitcheltree , Skyler Wharton , Avneesh Saluja

Text is the main method of communicating information in the digital age. Messages, blogs, news articles, reviews, and opinionated information abound on the Internet. People commonly purchase products online and post their opinions about…

Computation and Language · Computer Science 2014-04-09 Amani K Samha , Yuefeng Li , Jinglan Zhang

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

Computation and Language · Computer Science 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called…

Computation and Language · Computer Science 2022-12-29 Subhasis Dasgupta , Jaydip Sen

Within the context of review analytics, aspects are the features of products and services at which customers target their opinions and sentiments. Aspect detection helps product owners and service providers to identify shortcomings and…

Computation and Language · Computer Science 2022-04-15 Mohammad Forouhesh , Arash Mansouri , Hossein Fani

Opinion Mining and Sentiment Analysis is a process of identifying opinions in large unstructured/structured data and then analysing polarity of those opinions. Opinion mining and sentiment analysis have found vast application in analysing…

Information Retrieval · Computer Science 2014-05-30 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

This work studies how we can obtain feature-level ratings of the mobile products from the customer reviews and review votes to influence decision making, both for new customers and manufacturers. Such a rating system gives a more…

Computation and Language · Computer Science 2020-07-21 Koteswar Rao Jerripothula , Ankit Rai , Kanu Garg , Yashvardhan Singh Rautela

We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two…

Computation and Language · Computer Science 2018-08-28 Stefanos Angelidis , Mirella Lapata

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

User opinions expressed in the form of ratings can influence an individual's view of an item. However, the true quality of an item is often obfuscated by user biases, and it is not obvious from the observed ratings the importance different…

Artificial Intelligence · Computer Science 2017-05-25 Lahari Poddar , Wynne Hsu , Mong Li Lee

The World Wide Web holds a wealth of information in the form of unstructured texts such as customer reviews for products, events and more. By extracting and analyzing the expressed opinions in customer reviews in a fine-grained way,…

Computation and Language · Computer Science 2017-09-20 Soufian Jebbara , Philipp Cimiano

This paper aims at an aspect sentiment model for aspect-based sentiment analysis (ABSA) focused on micro reviews. This task is important in order to understand short reviews majority of the users write, while existing topic models are…

Computation and Language · Computer Science 2018-06-15 Reinald Kim Amplayo , Seung-won Hwang

Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…

Information Retrieval · Computer Science 2016-10-27 Mengting Wan , Julian McAuley

Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…

Information Retrieval · Computer Science 2016-04-20 Rahul Kamath , Masanao Ochi , Yutaka Matsuo

In this paper, we present a novel approach to identify feature specific expressions of opinion in product reviews with different features and mixed emotions. The objective is realized by identifying a set of potential features in the review…

Information Retrieval · Computer Science 2012-09-19 Subhabrata Mukherjee , Pushpak Bhattacharyya

The increasing volume of online reviews has made possible the development of sentiment analysis models for determining the opinion of customers regarding different products and services. Until now, sentiment analysis has proven to be an…

Computation and Language · Computer Science 2023-08-01 Elena-Simona Apostol , Alin-Georgian Pisică , Ciprian-Octavian Truică

Opinion mining from customer reviews has become pervasive in recent years. Sentences in reviews, however, are usually classified independently, even though they form part of a review's argumentative structure. Intuitively, sentences in a…

Computation and Language · Computer Science 2016-09-12 Sebastian Ruder , Parsa Ghaffari , John G. Breslin

Online reviews are feedback voluntarily posted by consumers about their consumption experiences. This feedback indicates customer attitudes such as affection, awareness and faith towards a brand or a firm and demonstrates inherent…

General Economics · Economics 2019-05-09 Junran Wu , Ke Xu , Jichang Zhao

Existing aspect extraction methods mostly rely on explicit or ground truth aspect information, or using data mining or machine learning approaches to extract aspects from implicit user feedback such as user reviews. It however remains…

Information Retrieval · Computer Science 2023-06-05 Pan Li , Yuyan Wang , Ed H. Chi , Minmin Chen

Scientific papers are complex and understanding the usefulness of these papers requires prior knowledge. Peer reviews are comments on a paper provided by designated experts on that field and hold a substantial amount of information, not…

Computation and Language · Computer Science 2020-06-08 Souvic Chakraborty , Pawan Goyal , Animesh Mukherjee
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