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Aspect-based sentiment analysis of review texts is of great value for understanding user feedback in a fine-grained manner. It has in general two sub-tasks: (i) extracting aspects from each review, and (ii) classifying aspect-based reviews…
In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are…
Consumers often read product reviews to inform their buying decision, as some consumers want to know a specific component of a product. However, because typical sentences on product reviews contain various details, users must identify…
In recent years, many studies extract aspects from user reviews and integrate them with ratings for improving the recommendation performance. The common aspects mentioned in a user's reviews and a product's reviews indicate indirect…
User reviews contain rich semantics towards the preference of users to features of items. Recently, many deep learning based solutions have been proposed by exploiting reviews for recommendation. The attention mechanism is mainly adopted in…
Performing effective preference-based data retrieval requires detailed and preferentially meaningful structurized information about the current user as well as the items under consideration. A common problem is that representations of items…
Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…
An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…
This paper fills a gap in aspect-based sentiment analysis and aims to present a new method for preparing and analysing texts concerning opinion and generating user-friendly descriptive reports in natural language. We present a comprehensive…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
We present a model for aggregation of product review snippets by joint aspect identification and sentiment analysis. Our model simultaneously identifies an underlying set of ratable aspects presented in the reviews of a product (e.g., sushi…
Although latent factor models (e.g., matrix factorization) achieve good accuracy in rating prediction, they suffer from several problems including cold-start, non-transparency, and suboptimal recommendation for local users or items. In this…
People often take user ratings and reviews into consideration when shopping for products or services online. However, such user-generated data contains self-selection bias that could affect people decisions and it is hard to resolve this…
In this paper, we study abstractive review summarization.Observing that review summaries often consist of aspect words, opinion words and context words, we propose a two-stage reinforcement learning approach, which first predicts the output…
This paper examines the effect of two-sided argumentation on the perceived helpfulness of online consumer reviews. In contrast to previous works, our analysis thereby sheds light on the reception of reviews from a language-based…
Utilizing review information to enhance recommendation, the de facto review-involved recommender systems, have received increasing interests over the past few years. Thereinto, one advanced branch is to extract salient aspects from textual…
Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…
Sentiment Analysis aims to get the underlying viewpoint of the text, which could be anything that holds a subjective opinion, such as an online review, Movie rating, Comments on Blog posts etc. This paper presents a novel approach that…
There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…
Aspect-based sentiment analysis (ASBA) is a refined approach to sentiment analysis that aims to extract and classify sentiments based on specific aspects or features of a product, service, or entity. Unlike traditional sentiment analysis,…