Related papers: A Framework for Designing Teleconsultation Systems…
Textual documents need to be of good quality to ensure effective asynchronous communication in remote areas, especially during the COVID-19 pandemic. However, defining a preferred document structure (content and arrangement) for improving…
The advent of Large Language Models (LLMs) has ushered in a new era for design science in Information Systems, demanding a paradigm shift in tailoring LLMs design for business contexts. We propose and test a novel framework to customize…
As telecommunications technology progresses, telehealth frameworks are becoming more widely adopted in the context of long-term care (LTC) for older adults, both in care facilities and in homes. Today, robots could assist healthcare workers…
Technological advancements have led to significant improvements in healthcare for prevention, diagnosis, treatments, and care. While resourceful regions can capitalize on state-of-the-art healthcare technologies, there might be barriers and…
The lack of data regarding Information and Communications Technology sector alumni data is a known problem in several countries including Egypt. It is not clear what entry and senior jobs are occupied by alumni and which countries attract…
Call centers, in which human operators attend clients using textual chat, are very common in modern e-commerce. Training enough skilled operators who are able to provide good service is a challenge. We suggest an algorithm and a method to…
The study investigated the impact of healthcare system efficiency on the delivery of maternal, newborn, and child services in Africa. Data Envelopment Analysis and Tobit regression were employed to assess the efficiency of 46 healthcare…
Large Language Models (LLMs) are now integral to numerous industries, increasingly serving as the core reasoning engine for autonomous agents that perform complex tasks through tool-use. While the development of Arabic-native LLMs is…
The lack of comprehensive, high-quality health data in developing nations creates a roadblock for combating the impacts of disease. One key challenge is understanding the health information needs of people in these nations. Without…
Mobile is taking center stage and becoming the device of preference for all aspects of communication because of our increasingly on the go lifestyles. With this the demands on mobile capability to execute increasingly complex operations are…
No two people are alike. We usually ignore this diversity as we have the capability to adapt and, without noticing, become experts in interfaces that were probably misadjusted to begin with. This adaptation is not always at the user's…
Medical palpation is more than force transmission. It is a bidirectional cognitive and emotional exchange between doctor and patient. We model two complementary touch pathways: active touch by the doctor (kinesthetic and tactile) and…
The selection of base station sites is a critical challenge in 5G network planning, which requires efficient optimization of coverage, cost, user satisfaction, and practical constraints. Traditional manual methods, reliant on human…
Applying state-of-the-art machine learning and natural language processing on approximately one million of teleconsultation records, we developed a triage system, now certified and in use at the largest European telemedicine provider. The…
Large-scale social digital twinning projects are complex with multiple objectives. For example, a social digital twinning platform for innovative last-mile delivery solutions may aim to assess consumer delivery method choices within their…
Speech technologies are transforming interactions across various sectors, from healthcare to call centers and robots, yet their performance on African-accented conversations remains underexplored. We introduce Afrispeech-Dialog, a benchmark…
Computational models of collaboration without prior coordination often overlook how heterogeneous agent traits and complex task structures jointly produce systemic bottlenecks, inefficiencies, and contribution inequalities. We address this…
Diff\'erance and suppl\'ement are post-structuralist concepts for analyzing language in text and are most often associated with the work of Jacque Derrida. The findings after the implementation of standard health indicators in Cameroon show…
This chapter seeks to frame the elemental and invisible problems of AI and big data in the African context by examining digital sites and infrastructure through the lens of power and interests. It will present reflections on how these sites…
The HIV/AIDS pandemic is a global issue that has unequally affected several countries. Due to the complexity of this condition and the human drama it represents to those most affected by it, several fields have contributed to solving or at…