Related papers: Expecting Empathy: How Interaction Context Shapes …
Trust and distrust are common in the opinion interactions among agents in social networks, and they are described by the edges with positive and negative weights in the signed digraph, respectively. It has been shown in social psychology…
Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…
We investigate how peer pressure influences the opinions of Large Language Model (LLM) agents across a spectrum of cognitive commitments by embedding them in social networks where they update opinions based on peer perspectives. Our…
The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…
Mental illness is a global health problem, but access to mental healthcare resources remain poor worldwide. Online peer-to-peer support platforms attempt to alleviate this fundamental gap by enabling those who struggle with mental illness…
With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…
A growing amount of literature critiques the current operationalizations of empathy based on loose definitions of the construct. Such definitions negatively affect dataset quality, model robustness, and evaluation reliability. We propose an…
The paper presents an experiment on the effects of adaptive emotional alignment between agents, considered a prerequisite for empathic communication, in Human-Robot Interaction (HRI). Using the NAO robot, we investigate the impact of an…
How do users behave in online chatrooms, where they instantaneously read and write posts? We analyzed about 2.5 million posts covering various topics in Internet relay channels, and found that user activity patterns follow known power-law…
As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…
The concept of homophily is pervasive in online social media. While many empirical studies have relied on external sociodemographic traits to investigate it, significantly less is known about homophily at the cognitive level, that is, at…
Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversations could improve access to treatment and reduce the global…
Unlike the six basic emotions of happiness, sadness, fear, anger, disgust and surprise, modelling and predicting dimensional affect in terms of valence (positivity - negativity) and arousal (intensity) has proven to be more flexible,…
We present an exploration of cultural norms surrounding online disclosure of information about one's interpersonal relationships (such as information about family members, colleagues, friends, or lovers) on Twitter. The literature…
This paper investigates the capacity of small language models (0.5B-5B parameters) to generate empathetic responses for individuals with PTSD. We introduce Trauma-Informed Dialogue for Empathy (TIDE), a novel dataset comprising 10,000…
Emotion and fairness play a key role in mediating socioeconomic decisions in humans; however, the underlying neurocognitive mechanism remains largely unknown. This exploratory study unraveled the interplay between agents' emotions and the…
Empathetic response from the therapist is key to the success of clinical psychotherapy, especially motivational interviewing. Previous work on computational modelling of empathy in motivational interviewing has focused on offline,…
Polarization issue is generally subject to ideological polarization and affective polarization. In particular, affective polarization usually accelerates the polarization process and transform social interactions into a zero-sum game. Yet,…
Social media are used as main discussion channels by millions of individuals every day. The content individuals produce in daily social-media-based micro-communications, and the emotions therein expressed, may impact the emotional states of…
As AI technologies progress, social acceptance of AI agents, including intelligent virtual agents and robots, is becoming even more important for more applications of AI in human society. One way to improve the relationship between humans…