Related papers: Expecting Empathy: How Interaction Context Shapes …
Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…
Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological…
As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…
Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…
Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…
Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…
Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…
Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…
Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…
In the past few years, social media has risen as a platform where people express and share personal incidences about abuse, violence and mental health issues. There is a need to pinpoint such posts and learn the kind of response expected.…
One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…
Humans constantly interact with digital devices that disregard their feelings. However, the synergy between human and technology can be strengthened if the technology is able to distinguish and react to human emotions. Models that rely on…
Active research pertaining to the affective phenomenon of empathy and distress is invaluable for improving human-machine interaction. Predicting intensities of such complex emotions from textual data is difficult, as these constructs are…
In emotionally supportive conversations, well-intended positivity can sometimes misfire, leading to responses that feel dismissive, minimizing, or unrealistically optimistic. We examine this phenomenon of incongruent positivity as…
We show that the resolution of social dilemmas on random graphs and scale-free networks is facilitated by imitating not the strategy of better performing players but rather their emotions. We assume sympathy and envy as the two emotions…
As anthropomorphic agents (AI and robots) are increasingly used in society, empathy and trust between people and agents are becoming increasingly important. A better understanding of agents by people will help to improve the problems caused…
Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward…
The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…