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Large language models (LLMs) are increasingly used to assign document relevance labels in information retrieval pipelines, especially in domains lacking human-labeled data. However, different models often disagree on borderline cases,…

Information Retrieval · Computer Science 2025-07-04 William A. Ingram , Bipasha Banerjee , Edward A. Fox

Federal agencies are increasingly deploying large language models (LLMs) to process public comments submitted during notice-and-comment rulemaking, the primary mechanism through which citizens influence federal regulation. Whether these…

Computers and Society · Computer Science 2026-04-21 Sola Kim , Marco A. Janssen , Jieshu Wang , Ame Min-Venditti , Neha Karanjia , John M. Anderies

Large Language Models (LLMs) have become essential for offensive language detection, yet their ability to handle annotation disagreement remains underexplored. Disagreement samples, which arise from subjective interpretations, pose a unique…

Computation and Language · Computer Science 2025-05-20 Junyu Lu , Kai Ma , Kaichun Wang , Kelaiti Xiao , Roy Ka-Wei Lee , Bo Xu , Liang Yang , Hongfei Lin

Large language models (LLMs) are increasingly used to support the analysis of complex financial disclosures, yet their reliability, behavioral consistency, and transparency remain insufficiently understood in high-stakes settings. This…

Computation and Language · Computer Science 2026-01-21 Md Talha Mohsin

Federal agencies and researchers increasingly use large language models to analyze and simulate public opinion. When AI mediates between the public and policymakers, accuracy across intersecting identities becomes consequential; inaccurate…

Computers and Society · Computer Science 2026-04-21 Sola Kim , Jieshu Wang , Marco A. Janssen , John M. Anderies

Researchers have proposed the use of generative large language models (LLMs) to label data for research and applied settings. This literature emphasizes the improved performance of these models relative to other natural language models,…

Computation and Language · Computer Science 2025-06-17 Megan A. Brown , Shubham Atreja , Libby Hemphill , Patrick Y. Wu

Human annotators frequently disagree on emotion labels, yet most evaluations of Large Language Model (LLM) emotion annotation collapse these judgments into a single gold standard, discarding the distributional information that disagreement…

Computation and Language · Computer Science 2026-05-04 Keito Inoshita , Xiaokang Zhou , Akira Kawai , Katsutoshi Yada

Large language models (LLMs) have demonstrated significant capability to generalize across a large number of NLP tasks. For industry applications, it is imperative to assess the performance of the LLM on unlabeled production data from time…

Computation and Language · Computer Science 2023-11-21 Wei Du , Laksh Advani , Yashmeet Gambhir , Daniel J Perry , Prashant Shiralkar , Zhengzheng Xing , Aaron Colak

We examine diverging preferences in human-labeled preference datasets. We develop a taxonomy of disagreement sources spanning ten categories across four high-level classes and find that the majority of disagreements are due to factors such…

Computation and Language · Computer Science 2026-03-04 Michael JQ Zhang , Zhilin Wang , Jena D. Hwang , Yi Dong , Olivier Delalleau , Yejin Choi , Eunsol Choi , Xiang Ren , Valentina Pyatkin

Large Language Models (LLMs) have shown strong performance on NLP classification tasks. However, they typically rely on aggregated labels-often via majority voting-which can obscure the human disagreement inherent in subjective annotations.…

Computation and Language · Computer Science 2025-06-09 Benedetta Muscato , Yue Li , Gizem Gezici , Zhixue Zhao , Fosca Giannotti

Large Language Models (LLMs) are transforming scholarly tasks like search and summarization, but their reliability remains uncertain. Current evaluation metrics for testing LLM reliability are primarily automated approaches that prioritize…

Human-Computer Interaction · Computer Science 2026-02-25 Anna Martin-Boyle , William Humphreys , Martha Brown , Cara Leckey , Harmanpreet Kaur

Automated large-scale analysis of public discussions around contested issues like abortion requires detecting and understanding the use of arguments. While Large Language Models (LLMs) have shown promise in language processing tasks, their…

Computation and Language · Computer Science 2025-05-30 Matteo Guida , Yulia Otmakhova , Eduard Hovy , Lea Frermann

Inconsistent political statements represent a form of misinformation. They erode public trust and pose challenges to accountability, when left unnoticed. Detecting inconsistencies automatically could support journalists in asking…

Computation and Language · Computer Science 2025-05-27 Nursulu Sagimbayeva , Ruveyda Betül Bahçeci , Ingmar Weber

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Large Language Models (LLMs) have shown impressive capabilities in various applications, but they still face various inconsistency issues. Existing works primarily focus on the inconsistency issues within a single LLM, while we…

Computation and Language · Computer Science 2024-11-15 Kai Xiong , Xiao Ding , Yixin Cao , Ting Liu , Bing Qin

Large language models (LLMs) have shown impressive achievements in solving a broad range of tasks. Augmented by instruction fine-tuning, LLMs have also been shown to generalize in zero-shot settings as well. However, whether LLMs closely…

Computation and Language · Computer Science 2023-10-30 Noah Lee , Na Min An , James Thorne

The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…

Artificial Intelligence · Computer Science 2023-11-02 Senjuti Dutta , Sid Mittal , Sherol Chen , Deepak Ramachandran , Ravi Rajakumar , Ian Kivlichan , Sunny Mak , Alena Butryna , Praveen Paritosh

Human Label Variation (HLV), i.e. systematic differences among annotators' judgments, remains underexplored in benchmarks despite rapid progress in large language model (LLM) development. We address this gap by introducing an evaluation…

Computation and Language · Computer Science 2026-03-23 Tomas Ruiz , Tanalp Agustoslu , Carsten Schwemmer

We investigate how disagreement in natural language inference (NLI) annotation arises. We developed a taxonomy of disagreement sources with 10 categories spanning 3 high-level classes. We found that some disagreements are due to uncertainty…

Computation and Language · Computer Science 2022-09-09 Nan-Jiang Jiang , Marie-Catherine de Marneffe

What if large language models could not only infer human mindsets but also expose every blind spot in team dialogue such as discrepancies in the team members' joint understanding? We present a novel, two-step framework that leverages large…

Computation and Language · Computer Science 2025-09-03 Katharine Kowalyshyn , Matthias Scheutz
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