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Modeling complex subjective tasks in Natural Language Processing, such as recognizing emotion and morality, is considerably challenging due to significant variation in human annotations. This variation often reflects reasonable differences…

Computation and Language · Computer Science 2025-11-12 Georgios Chochlakis , Peter Wu , Arjun Bedi , Marcus Ma , Kristina Lerman , Shrikanth Narayanan

Controversy is a reflection of our zeitgeist, and an important aspect to any discourse. The rise of large language models (LLMs) as conversational systems has increased public reliance on these systems for answers to their various…

Computation and Language · Computer Science 2023-11-09 David Q. Sun , Artem Abzaliev , Hadas Kotek , Zidi Xiu , Christopher Klein , Jason D. Williams

The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and…

Information Retrieval · Computer Science 2024-06-07 Xiaoyu Zhang , Yishan Li , Jiayin Wang , Bowen Sun , Weizhi Ma , Peijie Sun , Min Zhang

Large language models (LLMs) are increasingly used as raters for evaluation tasks. However, their reliability is often limited for subjective tasks, when human judgments involve subtle reasoning beyond annotation labels. Thinking traces,…

Artificial Intelligence · Computer Science 2026-02-23 Xingjian Zhang , Tianhong Gao , Suliang Jin , Tianhao Wang , Teng Ye , Eytan Adar , Qiaozhu Mei

As large language models (LLMs) become pervasive as assistants and thought partners, it is important to characterize their persuasive influence on users' beliefs. However, a central challenge is to distinguish "beneficial" from "harmful"…

Computers and Society · Computer Science 2026-03-12 Luke Hewitt , Maximilian Kroner Dale , Paul de Font-Reaulx

Large Language Models (LLMs) are increasingly deployed to automatically label and analyze educational dialogue at scale, yet current pipelines lack reliable ways to detect when models are wrong. We investigate whether reasoning generated by…

Computation and Language · Computer Science 2026-02-11 Bakhtawar Ahtisham , Kirk Vanacore , Zhuqian Zhou , Jinsook Lee , Rene F. Kizilcec

As qualitative researchers show growing interest in using automated tools to support interpretive analysis, a large language model (LLM) is often introduced into an analytic workflow as is, without systematic evaluation of interpretive…

Computation and Language · Computer Science 2026-04-02 Songhee Han , Jueun Shin , Jiyoon Han , Bung-Woo Jun , Hilal Ayan Karabatman

Using large language models (LLMs) to annotate relevance is an increasingly important technique in the information retrieval community. While some studies demonstrate that LLMs can achieve high user agreement with ground truth (human)…

Information Retrieval · Computer Science 2026-01-15 Watheq Mansour , J. Shane Culpepper , Joel Mackenzie , Andrew Yates

Numerous methods have been proposed to measure LLM misgendering, including probability-based evaluations (e.g., automatically with templatic sentences) and generation-based evaluations (e.g., with automatic heuristics or human validation).…

Computation and Language · Computer Science 2025-08-05 Arjun Subramonian , Vagrant Gautam , Preethi Seshadri , Dietrich Klakow , Kai-Wei Chang , Yizhou Sun

Software comments are critical for human understanding of software, and as such many comment generation techniques have been proposed. However, we find that a systematic evaluation of the factual accuracy of generated comments is rare; only…

Software Engineering · Computer Science 2024-06-24 Sungmin Kang , Louis Milliken , Shin Yoo

Large language models (LLMs) often need to balance their internal parametric knowledge with external information, such as user beliefs and content from retrieved documents, in real-world scenarios like RAG or chat-based systems. A model's…

Computation and Language · Computer Science 2026-04-27 Shuowei Li , Haoxin Li , Wenda Chu , Yi Fang

Large language models (LLMs) increasingly operate as autonomous agents that reason over external APIs to perform complex tasks. However, their reliability and agreement remain poorly characterized. We present a unified benchmarking…

Information Retrieval · Computer Science 2026-04-28 Eyhab Al-Masri

Text-based automated Cognitive Distortion detection is a challenging task due to its subjective nature, with low agreement scores observed even among expert human annotators, leading to unreliable annotations. We explore the use of Large…

Computation and Language · Computer Science 2026-05-21 Neha Sharma , Navneet Agarwal , Kairit Sirts

People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written…

Computation and Language · Computer Science 2026-03-13 Nadav Kunievsky , James A. Evans

The recent rise of reasoning-tuned Large Language Models (LLMs)--which generate chains of thought (CoTs) before giving the final answer--has attracted significant attention and offers new opportunities for gaining insights into human label…

Computation and Language · Computer Science 2025-09-25 Beiduo Chen , Yang Janet Liu , Anna Korhonen , Barbara Plank

Large language models (LLMs) can generate persuasive narratives at scale, raising concerns about their potential use in disinformation campaigns. Assessing this risk ultimately requires understanding how readers receive such content. In…

Artificial Intelligence · Computer Science 2026-04-09 Zonghuan Xu , Xiang Zheng , Yutao Wu , Xingjun Ma

Discourse understanding is essential for many NLP tasks, yet most existing work remains constrained by framework-dependent discourse representations. This work investigates whether large language models (LLMs) capture discourse knowledge…

Computation and Language · Computer Science 2025-06-05 Florian Eichin , Yang Janet Liu , Barbara Plank , Michael A. Hedderich

Despite the subjective nature of many NLP tasks, most NLU evaluations have focused on using the majority label with presumably high agreement as the ground truth. Less attention has been paid to the distribution of human opinions. We…

Computation and Language · Computer Science 2020-10-12 Yixin Nie , Xiang Zhou , Mohit Bansal

Whether large language models (LLMs) process language similarly to humans has been the subject of much theoretical and practical debate. We examine this question through the lens of the production-interpretation distinction found in human…

Computation and Language · Computer Science 2025-06-04 Suet-Ying Lam , Qingcheng Zeng , Jingyi Wu , Rob Voigt

When LLM-based multi-agent systems disagree, current practice treats this as noise to be resolved through consensus. We propose it can be signal. We focus on hate speech moderation, a domain where judgments depend on cultural context and…

Multiagent Systems · Computer Science 2026-04-07 Michał Wawer , Jarosław A. Chudziak