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Conversational AI systems are increasingly being used in place of traditional search engines to help users complete information-seeking tasks. This has raised concerns in the political domain, where biased or hallucinated outputs could…

Combating fake news and misinformation propagation is a challenging task in the post-truth era. News feed and search algorithms could potentially lead to unintentional large-scale propagation of false and fabricated information with users…

Information Retrieval · Computer Science 2020-07-28 Sina Mohseni , Fan Yang , Shiva Pentyala , Mengnan Du , Yi Liu , Nic Lupfer , Xia Hu , Shuiwang Ji , Eric Ragan

The widespread emergence of manipulated news media content poses significant challenges to online information integrity. This study investigates whether dialogues with AI about AI-generated images and associated news statements can increase…

Human-Computer Interaction · Computer Science 2025-04-10 Anku Rani , Valdemar Danry , Andy Lippman , Pattie Maes

The rampant spread of fake news has adversely affected society, resulting in extensive research on curbing its spread. As a notable milestone in large language models (LLMs), ChatGPT has gained significant attention due to its exceptional…

Computation and Language · Computer Science 2024-04-09 Yue Huang , Lichao Sun

Recent advancements in large language models, such as ChatGPT, have demonstrated significant potential to impact various aspects of human life. However, ChatGPT still faces challenges in providing reliable and accurate answers to user…

Computation and Language · Computer Science 2023-12-05 Shen Zheng , Jie Huang , Kevin Chen-Chuan Chang

Generative search systems are increasingly replacing link-based retrieval with AI-generated summaries, yet little is known about how these systems differ in sources, language, and fidelity to cited material. We examine responses to 11,000…

Information Retrieval · Computer Science 2026-03-18 Michelle Huang , Agam Goyal , Koustuv Saha , Eshwar Chandrasekharan

The study explores the capabilities of OpenAI's ChatGPT in solving different types of physics problems. ChatGPT (with GPT-4) was queried to solve a total of 40 problems from a college-level engineering physics course. These problems ranged…

Artificial Intelligence · Computer Science 2023-10-31 Karen D. Wang , Eric Burkholder , Carl Wieman , Shima Salehi , Nick Haber

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

This research paper presents an analysis of how well three artificial intelligence chatbots: Bing, ChatGPT, and GPT-4, perform when answering questions from standardized tests. The Graduate Record Examination is used in this paper as a case…

Computation and Language · Computer Science 2024-04-09 Mohammad Abu-Haifa , Bara'a Etawi , Huthaifa Alkhatatbeh , Ayman Ababneh

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

This paper addresses debiasing in news editing and evaluates the effectiveness of conversational Large Language Models in this task. We designed an evaluation checklist tailored to news editors' perspectives, obtained generated texts from…

Computation and Language · Computer Science 2024-04-10 Ipek Baris Schlicht , Defne Altiok , Maryanne Taouk , Lucie Flek

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

The societal role of technology, including artificial intelligence (AI), is often shaped by sociocultural narratives. This study examines how U.S. news media construct narratives about the efficacy of generative AI (GenAI), using ChatGPT in…

Computers and Society · Computer Science 2025-07-15 Yinan Sun , Ali Unlu , Aditya Johri

The spread of media bias is a significant concern as political discourse shapes beliefs and opinions. Addressing this challenge computationally requires improved methods for interpreting news. While large language models (LLMs) can scale…

Human-Computer Interaction · Computer Science 2026-02-24 Qile Wang , Prerana Khatiwada , Avinash Chouhan , Ashrey Mahesh , Joy Mwaria , Duy Duc Tran , Kenneth E. Barner , Matthew Louis Mauriello

Hallucinations, the tendency to produce irrelevant/incorrect responses, are prevalent concerns in generative AI-based tools like ChatGPT. Although hallucinations in ChatGPT are studied for textual responses, it is unknown how ChatGPT…

Software Engineering · Computer Science 2024-11-13 Salma Begum Tamanna , Gias Uddin , Song Wang , Lan Xia , Longyu Zhang

This longitudinal pilot study tracked how generative AI reshapes problem-solving over six months across three waves in an academic setting. AI integration reached saturation by Wave 3, with daily use rising from 52.4% to 95.7% and ChatGPT…

Computers and Society · Computer Science 2026-01-27 Matthias Huemmer , Franziska Durner , Theophile Shyiramunda , Michelle J. Cummings-Koether

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado

Programmers are turning to AI coding assistants to answer questions about their code. Benchmarks are needed to soundly evaluate these systems and understand their performance. To enable such a study, we curate a benchmark of real-world…

Software Engineering · Computer Science 2026-05-06 Ferida Mohammed , Fatma Ayad , Petros Maniatis , Satish Chandra , Elizabeth Dinella

Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…

Human-Computer Interaction · Computer Science 2026-04-22 Haoning Xue , Yoo Jung Oh , Xinyi Zhou , Xinyu Zhang , Berit Oxley

The exponential growth in user acquisition and popularity of OpenAIs ChatGPT, an artificial intelligence(AI) powered chatbot, was accompanied by widespread mainstream media coverage. This article presents a quantitative data analysis of the…

Computers and Society · Computer Science 2023-08-07 Maya Karanouh