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While human-AI collaboration has been a longstanding goal and topic of study for computational research, the emergence of increasingly naturalistic generative AI language models has greatly inflected the trajectory of such research. In this…
Generative AI (GenAI) systems and chatbots rely on vast corpora of consumer data. The use of such data for training GenAI has raised concerns around data ownership, copyright issues, and potential harm to consumers. In this work, we explore…
Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…
Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
Generative AI models perturb the foundations of effective human communication. They present new challenges to contextual confidence, disrupting participants' ability to identify the authentic context of communication and their ability to…
Two general routes have been followed to develop artificial agents that are sensitive to human values---a top-down approach to encode values into the agents, and a bottom-up approach to learn from human actions, whether from real-world…
As generative artificial intelligence (GAI) enters the mental health landscape, questions arise about how individuals weigh AI tools against human therapists. This study examined belief-based predictors of intention to use GAI and…
Technological progress has persistently shaped the dynamics of human-machine interactions in task execution. In response to the advancements in Generative AI, this paper outlines a detailed study plan that investigates various human-AI…
Generative AI in Virtual Reality offers the potential for collaborative object-building, yet challenges remain in aligning AI contributions with user expectations. In particular, users often struggle to understand and collaborate with AI…
Help-seeking is a critical way for students to learn new concepts, acquire new skills, and get unstuck when problem-solving in their computing courses. The recent proliferation of generative AI tools, such as ChatGPT, offers students a new…
Reduced social connectedness increasingly poses a threat to mental health, life expectancy, and general well-being. Generative AI (GAI) technologies, such as large language models (LLMs) and image generation tools, are increasingly…
The effects of generative AI are experienced by a broad range of constituencies, but the disciplinary inputs to its development have been surprisingly narrow. Here we present a set of provocations from humanities researchers -- currently…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…
Millions of people now turn to artificial intelligence (AI) systems for personal advice, guidance, and support. Such systems can be sycophantic, frequently affirming users' views and beliefs. Across five preregistered studies (N = 3,075…
General-purpose conversational AI chatbots and AI companions increasingly provide young adolescents with emotionally supportive conversations, raising questions about how conversational style shapes anthropomorphism and emotional reliance.…
With the rapid uptake of generative AI, investigating human perceptions of generated responses has become crucial. A major challenge is their `aptitude' for hallucinating and generating harmful contents. Despite major efforts for…
With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…
We present our approach to using AI-generated content (AIGC) and multiple media to develop an immersive, game-based, interactive story experience. The narrative of the story, "Memory Remedy", unfolds through flashbacks, allowing the…
AI systems and tools today can generate human-like expressions on behalf of people. It raises the crucial question about how to sustain human agency in AI-mediated communication. We investigated this question in the context of machine…