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As a lay user creates an art piece using an interactive generative art tool, what, if anything, do the choices they make tell us about them and their preferences? These preferences could be in the specific generative art form (e.g., color…
As families face increasingly complex safety challenges in digital and physical environments, generative AI (GenAI) presents new opportunities to support household safety through multiple specialized AI agents. Through a two-phase…
Recent gains in popularity of AI conversational agents have led to their increased use for improving productivity and supporting well-being. While previous research has aimed to understand the risks associated with interactions with AI…
In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…
Generative AI models are increasingly being integrated into human task workflows, enabling the production of expressive content across a wide range of contexts. Unlike traditional human-AI design methods, the new approach to designing…
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…
To enable personalized and context-aware interactions, conversational AI systems have introduced a new mechanism: Memory. Memory creates what we refer to as the Algorithmic Self-portrait - a new form of personalization derived from users'…
AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…
Generative AI is reshaping education, yet most university AI policies are written without students and focus on penalizing misuse. This top-down approach sidelines those most affected from decisions that shape their everyday learning,…
The rise of generative AI technology has sparked interest in using digital information to create AI-generated agents as digital legacy. These agents, often referred to as "AI Afterlives", present unique challenges compared to traditional…
AI-generated influencers are rapidly gaining popularity on Chinese short-video platforms, often adopting kinship-based roles such as AI grandchildren to attract older adults. Although this trend has raised public concern, little is known…
Integrating generative AI such as Large Language Models into social robots has improved their ability to engage in natural, human-like communication. This study presents a method to examine their persuasive capabilities. We designed an…
Recent breakthroughs in generative artificial intelligence (AI) and large language models (LLMs) unravel new capabilities for AI personal assistants to overcome cognitive bandwidth limitations of humans, providing decision support or even…
Generative AI (GenAI) is transforming creative fields shaping our culture and our heritage. We focus on widespread interactions between clients and (creative) specialists highlighting a change in interaction patterns leading to a shift from…
The emergence of generative AI has accelerated the development of conversational tutoring systems that interact with students through natural language dialogue. Unlike prior intelligent tutoring systems (ITS), which largely function as…
Responding to the surging but largely invisible use of generative AI in entrepreneurial framing, I advance Ghost Framing Theory (GFT) to explain how hybrid founder- and investor-genAI ensembles co-produce, contest, and recalibrate resonance…
Loss of decisional capacity, coupled with the increasing absence of reliable human proxies, raises urgent questions about how individuals' values can be represented in Advance Care Planning (ACP). To probe this fraught design space of…
There are obvious benefits to integrating generative AI (artificial intelligence) into language learning and teaching. Those include using AI as a language tutor, creating learning materials, or assessing learner output. However, due to how…
When AI systems summarize and relay information, they inevitably transform it. But how? We introduce an experimental paradigm based on the telephone game to study what happens when AI talks to AI. Across five studies tracking content…
User interface personalization enhances digital efficiency, usability, and accessibility. However, in user-driven setups, limited support for identifying and evaluating worthwhile opportunities often leads to underuse. We explore a…