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Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

We introduce a neuro-symbolic framework for multi-intent understanding in mobile AI agents by integrating a structured intent ontology with compact language models. Our method leverages retrieval-augmented prompting, logit biasing and…

Artificial Intelligence · Computer Science 2025-11-26 Ioannis Tzachristas , Aifen Sui

Research on (multi-domain) task-oriented dialog (TOD) has predominantly focused on the English language, primarily due to the shortage of robust TOD datasets in other languages, preventing the systematic investigation of cross-lingual…

Computation and Language · Computer Science 2022-05-24 Chia-Chien Hung , Anne Lauscher , Ivan Vulić , Simone Paolo Ponzetto , Goran Glavaš

Dialogue systems benefit greatly from optimizing on detailed annotations, such as transcribed utterances, internal dialogue state representations and dialogue act labels. However, collecting these annotations is expensive and…

Computation and Language · Computer Science 2019-11-27 Bo-Hsiang Tseng , Marek Rei , Paweł Budzianowski , Richard E. Turner , Bill Byrne , Anna Korhonen

Task-oriented dialogue systems are essential for applications ranging from customer service to personal assistants and are widely used across various industries. However, developing effective multi-domain systems remains a significant…

Computation and Language · Computer Science 2024-11-04 Aman Gupta , Anirudh Ravichandran , Ziji Zhang , Swair Shah , Anurag Beniwal , Narayanan Sadagopan

Language models frequently produce plausible yet incorrect reasoning traces that are difficult to verify. We investigate fine-tuning models to use Prolog as an external symbolic reasoning tool, training Qwen2.5-3B-Instruct with Group…

Computation and Language · Computer Science 2026-04-21 Niklas Mellgren , Peter Schneider-Kamp , Lukas Galke Poech

The integration of Large Language Models (LLMs) into cybersecurity education for criminal justice professionals is currently hindered by the "statelessness" of reactive chatbots and the risk of hallucinations in high-stakes legal contexts.…

Human-Computer Interaction · Computer Science 2026-03-20 Baiqiang Wang , Yan Bai , Juan Li

Large language models (LLMs) have been used for diverse tasks in natural language processing (NLP), yet remain under-explored for task-oriented dialogue systems (TODS), especially for end-to-end TODS. We present InstructTODS, a novel…

Computation and Language · Computer Science 2023-10-16 Willy Chung , Samuel Cahyawijaya , Bryan Wilie , Holy Lovenia , Pascale Fung

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

Target-Oriented Dialogue (TOD) remains a significant challenge in the LLM era, where strategic dialogue planning is crucial for directing conversations toward specific targets. However, existing dialogue planning methods generate dialogue…

Computation and Language · Computer Science 2025-08-12 Hanwen Du , Bo Peng , Xia Ning

Modern task-oriented dialogue (TOD) systems increasingly rely on large language model (LLM) agents, leveraging Retrieval-Augmented Generation (RAG) and long-context capabilities for long-term memory utilization. However, these methods are…

Computation and Language · Computer Science 2025-08-14 Yiming Du , Bingbing Wang , Yang He , Bin Liang , Baojun Wang , Zhongyang Li , Lin Gui , Jeff Z. Pan , Ruifeng Xu , Kam-Fai Wong

Large language model agents suffer from fundamental architectural problems: entangled reasoning and execution, memory volatility, and uncontrolled action sequences. We introduce Structured Cognitive Loop (SCL), a modular architecture that…

Artificial Intelligence · Computer Science 2026-02-20 Myung Ho Kim

Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented…

Computation and Language · Computer Science 2019-11-12 Zihan Liu , Jamin Shin , Yan Xu , Genta Indra Winata , Peng Xu , Andrea Madotto , Pascale Fung

Task-oriented dialogue (TOD) systems facilitate goal-driven interactions between users and machines. While recent advances in deep learning have improved the performance, TOD systems often struggle in low-resource scenarios with limited…

Computation and Language · Computer Science 2025-07-08 Quang-Vinh Nguyen , Quang-Chieu Nguyen , Hoang Pham , Khac-Hoai Nam Bui

Evaluating the quality of multi-turn chatbot interactions remains challenging, as most existing methods assess interactions at the turn level without addressing whether a user's overarching goal was fulfilled. A ``goal'' here refers to an…

Artificial Intelligence · Computer Science 2025-10-07 Deepak Babu Piskala , Sharlene Chen , Udita Patel , Parul Kalra , Rafael Castrillo

Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns. Yet post-trained LLMs are…

Artificial Intelligence · Computer Science 2026-05-22 Hongbin Zhang , Ning Gao , Yuqin Dai , Ruiyuan Wu , Jinpeng Wang , Rena Wei Gao , Bingdong Tan , Shuzheng Gao , Zongjie Li , Chaozheng Wang

The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…

Computation and Language · Computer Science 2022-01-24 Vinsen Marselino Andreas , Genta Indra Winata , Ayu Purwarianti

Multi-agent debate (MAD) systems leverage collective intelligence to enhance reasoning capabilities, yet existing approaches struggle to simultaneously optimize accuracy, consensus formation, and computational efficiency. Static topology…

Artificial Intelligence · Computer Science 2026-03-02 Chao Wang , Han Lin , Huaze Tang , Huijing Lin , Wenbo Ding

Large language model (LLM)-based agents are increasingly employed to interact with external environments (e.g., games, APIs, world models) to solve user-provided tasks. However, current frameworks often lack the ability to collaborate…

Computation and Language · Computer Science 2025-04-22 Vardhan Dongre , Xiaocheng Yang , Emre Can Acikgoz , Suvodip Dey , Gokhan Tur , Dilek Hakkani-Tür