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While current Computer Use Agent (CUA) benchmarks measure task completion effectively, they provide limited assessment of enterprise deployment readiness, emphasizing functional correctness over the operational reliability required for…

Software Engineering · Computer Science 2025-11-24 Horia Cristescu , Charles Park , Trong Canh Nguyen , Sergiu Talmacel , Alexandru-Gabriel Ilie , Stefan Adam

Computer-use agents(CUAs)are moving frombounded benchmarks toward real software environments, wherethey operate browsers, desktops, mobile applications, flesystems,terminals, and tool backends. In such settings, reliability isno longer…

Computation and Language · Computer Science 2026-05-11 Zejian Chen , Zhanyuan Liu , Chaozhuo Li , Mengxiang Han , Songyang Liu , Litian Zhang , Feng Gao , Yiming Hei , Xi Zhang

Computer-using agents (CUAs) enable task completion through natural interaction with operating systems and software interfaces. While script-based verifiers are widely adopted for evaluation, they suffer from limited scalability and…

Software Engineering · Computer Science 2025-10-22 Haojia Lin , Xiaoyu Tan , Yulei Qin , Zihan Xu , Yuchen Shi , Zongyi Li , Gang Li , Shaofei Cai , Siqi Cai , Chaoyou Fu , Ke Li , Xing Sun

Computer-use agents (CUAs) automate on-screen work, as illustrated by GPT-5.4 and Claude. Yet their reliability on complex, low-frequency interactions is still poor, limiting user trust. Our analysis of failure cases from advanced models…

Computer Vision and Pattern Recognition · Computer Science 2026-05-13 Miaosen Zhang , Xiaohan Zhao , Zhihong Tan , Zhou Huoshen , Yijia Fan , Yifan Yang , Kai Qiu , Bei Liu , Justin Wagle , Chenzhong Yin , Mingxi Cheng , Ji Li , Qi Dai , Chong Luo , Xu Yang , Xin Geng , Baining Guo

Verifying the success of computer use agent (CUA) trajectories is a critical challenge: without reliable verification, neither evaluation nor training signal can be trusted. In this paper, we present lessons learned from building a…

Cryptography and Security · Computer Science 2026-04-09 Corby Rosset , Pratyusha Sharma , Andrew Zhao , Miguel Gonzalez-Fernandez , Ahmed Awadallah

Computer Use Agents (CUAs), autonomous systems that interact with software interfaces via browsers or virtual machines, are rapidly being deployed in consumer and enterprise environments. These agents introduce novel attack surfaces and…

(M)LLM-powered computer use agents (CUA) are emerging as a transformative technique to automate human-computer interaction. However, existing CUA benchmarks predominantly target GUI agents, whose evaluation methods are susceptible to UI…

Computer-use agents face a fundamental limitation. They rely exclusively on primitive GUI actions (click, type, scroll), creating brittle execution chains prone to cascading failures. While API-driven agents harness rich capabilities…

Computer Vision and Pattern Recognition · Computer Science 2026-05-27 Yuhao Yang , Zhen Yang , Zi-Yi Dou , Anh Nguyen , Keen You , Omar Attia , Andrew Szot , Michael Feng , Ram Ramrakhya , Alexander Toshev , Chao Huang , Yinfei Yang , Zhe Gan

Computer-use agent (CUA) frameworks, powered by large language models (LLMs) or multimodal LLMs (MLLMs), are rapidly maturing as assistants that can perceive context, reason, and act directly within software environments. Among their most…

Cryptography and Security · Computer Science 2025-10-13 Weidi Luo , Qiming Zhang , Tianyu Lu , Xiaogeng Liu , Bin Hu , Hung-Chun Chiu , Siyuan Ma , Yizhe Zhang , Xusheng Xiao , Yinzhi Cao , Zhen Xiang , Chaowei Xiao

Computer-using agents (CUAs), which can autonomously control computers to perform multi-step actions, might pose significant safety risks if misused. However, existing benchmarks mainly evaluate LMs in chatbots or simple tool use. To more…

Cryptography and Security · Computer Science 2025-09-25 Aaron Xuxiang Tian , Ruofan Zhang , Janet Tang , Ji Wang , Tianyu Shi , Jiaxin Wen

Computer-Using Agents (CUAs) aim to autonomously operate computer systems to complete real-world tasks. However, existing agentic systems remain difficult to scale and lag behind human performance. A key limitation is the absence of…

Computer-Using Agents (CUAs) are rapidly extending large language models (LLMs) beyond text-based reasoning toward action execution in more complex environments, such as web browsers and graphical user interfaces (GUIs). However, existing…

Agents for computer use (ACUs) are an emerging class of systems capable of executing complex tasks on digital devices -- such as desktops, mobile phones, and web platforms -- given instructions in natural language. These agents can automate…

Computer-Use Agents (CUA) are becoming increasingly capable of autonomously operating digital environments through Graphical User Interfaces (GUI). Yet, most GUI remain designed primarily for humans--prioritizing aesthetics and…

Computer Vision and Pattern Recognition · Computer Science 2025-11-20 Kevin Qinghong Lin , Siyuan Hu , Linjie Li , Zhengyuan Yang , Lijuan Wang , Philip Torr , Mike Zheng Shou

Computer-Use Agents (CUAs) are an increasingly deployed class of agents that take actions on GUIs to accomplish user goals. In this paper, we show that CUAs consistently exhibit Blind Goal-Directedness (BGD): a bias to pursue goals…

We introduce GUI-360$^\circ$, a large-scale, comprehensive dataset and benchmark suite designed to advance computer-using agents (CUAs). CUAs present unique challenges and is constrained by three persistent gaps: a scarcity of real-world…

Current mobile GUI agent benchmarks systematically fail to assess memory capabilities, with only 5.2-11.8% memory-related tasks and no cross-session learning evaluation. We introduce MemGUI-Bench, a comprehensive memory-centric benchmark…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-02-09 Guangyi Liu , Pengxiang Zhao , Yaozhen Liang , Qinyi Luo , Shunye Tang , Yuxiang Chai , Weifeng Lin , Han Xiao , WenHao Wang , Siheng Chen , Zhengxi Lu , Gao Wu , Hao Wang , Liang Liu , Yong Liu

Computer use agents (CUAs) have shown strong potential for automating complex digital workflows, yet their training remains constrained by costly live environment interaction and limited high-quality supervision. Existing filtered behavior…

Artificial Intelligence · Computer Science 2026-05-29 Yifei He , Rui Yang , Hao Bai , Tong Zhang , Han Zhao

Computer-use agents (CUAs) can now autonomously complete complex tasks in real digital environments, but when misled, they can also be used to automate harmful actions programmatically. Existing safety evaluations largely target explicit…

Cryptography and Security · Computer Science 2026-04-20 Xuwei Ding , Skylar Zhai , Linxin Song , Jiate Li , Taiwei Shi , Nicholas Meade , Siva Reddy , Jian Kang , Jieyu Zhao

While GUI agents have shown impressive capabilities in common computer-use tasks such as OSWorld, current benchmarks mainly focus on isolated and single-application tasks. This overlooks a critical real-world requirement of coordinating…

Artificial Intelligence · Computer Science 2026-05-01 Jinchao Li , Yunxin Li , Chenrui Zhao , Zhenran Xu , Baotian Hu , Min Zhang
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