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Chatbots are software typically embedded in Web and Mobile applications designed to assist the user in a plethora of activities, from chit-chatting to task completion. They enable diverse forms of interactions, like text and voice commands.…
In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…
Large Language Models (LLMs) have proven immensely beneficial in education by capturing vast amounts of literature-based information, allowing them to generate context without relying on external sources. In this paper, we propose a…
Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…
Generative artificial intelligence (AI) based on large language models (LLMs), such as ChatGPT, has demonstrated remarkable progress across various professional fields, including medicine and education. However, their performance in…
The new wave of Large Language Models (LLM) has offered an efficient tool to curate sizeable conversational datasets. So far studies have mainly focused on task-oriented or generic open-domain dialogs, and have not fully explored the…
Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…
Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…
The introduction of Large Language Models (LLMs) has significantly transformed Natural Language Processing (NLP) applications by enabling more advanced analysis of customer personas. At Volvo Construction Equipment (VCE), customer personas…
Language models have shown promise in various tasks but can be affected by undesired data during training, fine-tuning, or alignment. For example, if some unsafe conversations are wrongly annotated as safe ones, the model fine-tuned on…
The launch of ChatGPT in November 2022 marked the beginning of a new era in AI, the availability of generative AI tools for everyone to use. ChatGPT and other similar chatbots boast a wide range of capabilities from answering student…
Generative artificial intelligence (AI) and large language models (LLMs) have gained rapid popularity through publicly available tools such as ChatGPT. The adoption of LLMs for personal and professional use is fueled by the natural…
Increasingly powerful Large Language Model (LLM) based chatbots, like ChatGPT and Bard, are becoming available to users that have the potential to revolutionize the quality of decision-making achieved by the public. In this context, we set…
Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with regulatory and operational standards is critical. To…
Cyberbullying (CB) presents a pressing threat, especially to children, underscoring the urgent need for robust detection systems to ensure online safety. While large-scale datasets on online abuse exist, there remains a significant gap in…
In recent years, the rapid proliferation of open-source large language models (LLMs) has spurred efforts to turn general-purpose models into domain specialists. However, many domain-specialized LLMs are developed using datasets and training…
Controversy is a reflection of our zeitgeist, and an important aspect to any discourse. The rise of large language models (LLMs) as conversational systems has increased public reliance on these systems for answers to their various…
Generative AIs, especially Large Language Models (LLMs) such as ChatGPT or Llama, have advanced significantly, positioning them as valuable tools for digital forensics. While initial studies have explored the potential of ChatGPT in the…
Recent advances in large language models (LLMs) have led to the development of powerful AI chatbots capable of engaging in natural and human-like conversations. However, these chatbots can be potentially harmful, exhibiting manipulative,…
Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…