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User interactions with conversational agents (CAs) evolve in the era of heavily guardrailed large language models (LLMs). As users push beyond programmed boundaries to explore and build relationships with these systems, there is a growing…

Computation and Language · Computer Science 2025-01-30 Eujeong Choi , Younghun Jeong , Soomin Kim , Won Ik Cho

Large Language Models (LLMs), with their flexible generation abilities, can be powerful data sources in domains with few or no available corpora. However, problems like hallucinations and biases limit such applications. In this case study,…

Computation and Language · Computer Science 2024-01-17 Simone Balloccu , Ehud Reiter , Vivek Kumar , Diego Reforgiato Recupero , Daniele Riboni

The increasing demand for mental health services has led to the rise of AI-driven mental health chatbots, though challenges related to privacy, data collection, and expertise persist. Motivational Interviewing (MI) is gaining attention as a…

Computation and Language · Computer Science 2025-07-01 Hyunjong Kim , Suyeon Lee , Yeongjae Cho , Eunseo Ryu , Yohan Jo , Suran Seong , Sungzoon Cho

Recent advancements in large language models (LLMs) have led to the development of highly potent models like OpenAI's ChatGPT. These models have exhibited exceptional performance in a variety of tasks, such as question answering, essay…

Computation and Language · Computer Science 2023-04-12 Ruixiang Tang , Xiaotian Han , Xiaoqian Jiang , Xia Hu

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Dialogue benchmarks are crucial in training and evaluating chatbots engaging in domain-specific conversations. Knowledge graphs (KGs) represent semantically rich and well-organized data spanning various domains, such as DBLP, DBpedia, and…

Computation and Language · Computer Science 2025-01-20 Reham Omar , Omij Mangukiya , Essam Mansour

Instruction Tuning on Large Language Models is an essential process for model to function well and achieve high performance in specific tasks. Accordingly, in mainstream languages such as English, instruction-based datasets are being…

Computation and Language · Computer Science 2024-03-26 Dongjun Jang , Sungjoo Byun , Hyemi Jo , Hyopil Shin

Social media datasets are essential for research on disinformation, influence operations, social sensing, hate speech detection, cyberbullying, and other significant topics. However, access to these datasets is often restricted due to costs…

Computers and Society · Computer Science 2024-07-12 Henry Tari , Danial Khan , Justus Rutten , Darian Othman , Rishabh Kaushal , Thales Bertaglia , Adriana Iamnitchi

This paper introduces a Korean legal judgment prediction (LJP) dataset for insurance disputes. Successful LJP models on insurance disputes can benefit insurance companies and their customers. It can save both sides' time and money by…

Computation and Language · Computer Science 2024-01-29 Alice Saebom Kwak , Cheonkam Jeong , Ji Weon Lim , Byeongcheol Min

Large language models (LLMs), including both proprietary and open-source models, have showcased remarkable capabilities in addressing a wide range of downstream tasks. Nonetheless, when it comes to practical Chinese legal tasks, these…

Computation and Language · Computer Science 2024-06-10 Zhi Zhou , Jiang-Xin Shi , Peng-Xiao Song , Xiao-Wen Yang , Yi-Xuan Jin , Lan-Zhe Guo , Yu-Feng Li

Existing question answering systems mainly focus on dealing with text data. However, much of the data produced daily is stored in the form of tables that can be found in documents and relational databases, or on the web. To solve the task…

Computation and Language · Computer Science 2022-05-03 Changwook Jun , Jooyoung Choi , Myoseop Sim , Hyun Kim , Hansol Jang , Kyungkoo Min

Large language models (LLMs), both proprietary and open-source, have demonstrated remarkable capabilities across various natural language processing tasks. However, they face significant limitations in legal reasoning tasks. Proprietary…

Computation and Language · Computer Science 2025-02-14 Zhi Zhou , Kun-Yang Yu , Shi-Yu Tian , Xiao-Wen Yang , Jiang-Xin Shi , Pengxiao Song , Yi-Xuan Jin , Lan-Zhe Guo , Yu-Feng Li

The recent success of Large Language Models (LLMs) has sparked concerns about their potential to spread misinformation. As a result, there is a pressing need for tools to identify ``fake arguments'' generated by such models. To create these…

The recent advances of deep learning have dramatically changed how machine learning, especially in the domain of natural language processing, can be applied to legal domain. However, this shift to the data-driven approaches calls for larger…

Computation and Language · Computer Science 2022-10-06 Wonseok Hwang , Dongjun Lee , Kyoungyeon Cho , Hanuhl Lee , Minjoon Seo

In this paper, we present ChatPLUG, a Chinese open-domain dialogue system for digital human applications that instruction finetunes on a wide range of dialogue tasks in a unified internet-augmented format. Different from other open-domain…

Recent studies have demonstrated that large language models (LLMs) have ethical-related problems such as social biases, lack of moral reasoning, and generation of offensive content. The existing evaluation metrics and methods to address…

Computation and Language · Computer Science 2024-02-23 Masahiro Kaneko , Danushka Bollegala , Timothy Baldwin

Building open-domain conversational systems (or chatbots) that produce convincing responses is a recognized challenge. Recent state-of-the-art (SoTA) transformer-based models for the generation of natural language dialogue have demonstrated…

Computation and Language · Computer Science 2022-02-15 Tosin Adewumi , Rickard Brännvall , Nosheen Abid , Maryam Pahlavan , Sana Sabah Sabry , Foteini Liwicki , Marcus Liwicki

While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been…

Computation and Language · Computer Science 2018-10-05 Amrita Saha , Vardaan Pahuja , Mitesh M. Khapra , Karthik Sankaranarayanan , Sarath Chandar

Logical rules are essential for uncovering the logical connections between relations, which could improve reasoning performance and provide interpretable results on knowledge graphs (KGs). Although there have been many efforts to mine…

Artificial Intelligence · Computer Science 2024-01-23 Linhao Luo , Jiaxin Ju , Bo Xiong , Yuan-Fang Li , Gholamreza Haffari , Shirui Pan

Software engineering (SE) chatbots are increasingly gaining attention for their role in enhancing development processes. At the core of chatbots are Natural Language Understanding platforms (NLUs), which enable them to comprehend user…

Software Engineering · Computer Science 2025-07-21 Ebube Alor , Ahmad Abdellatif , SayedHassan Khatoonabadi , Emad Shihab
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