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This paper presents a comparative study of classical machine learning and deep learning methods for sentiment classification on the IMDb movie reviews dataset. The machine learning pipeline uses TF-IDF features and PyCaret AutoML to…

This paper investigates sentiment classification of Steam game reviews using an attention-based Bidirectional Long Short-Term Memory (BiLSTM) model. Using a dataset of 50,000 reviews sampled from a larger Steam review corpus, the authors…

Sentiment analysis is a crucial task in natural language processing (NLP) with applications in public opinion monitoring, market research, and beyond. This paper introduces a three-class sentiment classification method for Weibo comments…

Computation and Language · Computer Science 2024-12-24 Yin Qixuan

We present an advanced approach to mobile app review analysis aimed at addressing limitations inherent in traditional star-rating systems. Star ratings, although intuitive and popular among users, often fail to capture the nuanced feedback…

Artificial Intelligence · Computer Science 2025-09-26 Najla Zuhir , Amna Mohammad Salim , Parvathy Premkumar , Moshiur Farazi

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

We use over 350,000 Yelp reviews on 5,000 restaurants to perform an ablation study on text preprocessing techniques. We also compare the effectiveness of several machine learning and deep learning models on predicting user sentiment…

Computation and Language · Computer Science 2020-04-30 Siqi Liu

The relationship between Facebook posts and the corresponding reaction feature is an interesting subject to explore and understand. To achieve this end, we test state-of-the-art Sinhala sentiment analysis models against a data set…

Computation and Language · Computer Science 2022-08-04 Gihan Weeraprameshwara , Vihanga Jayawickrama , Nisansa de Silva , Yudhanjaya Wijeratne

Google app market captures the school of thought of users from every corner of the globe via ratings and text reviews, in a multilinguistic arena. The potential information from the reviews cannot be extracted manually, due to its…

Computation and Language · Computer Science 2023-12-13 Sakshi Ranjan , Subhankar Mishra

The exponential growth of social media has created an urgent need for automated systems to analyze unstructured public sentiment in real time. This study compares a traditional Logistic Regression model using TF-IDF features with a deep…

Computation and Language · Computer Science 2026-05-07 Vita Anggraini , Cintya Bella , Bastian , Luluk Muthoharoh , Ardika Satria , Martin C. T. Manullang

Context: Mobile app reviews written by users on app stores or social media are significant resources for app developers.Analyzing app reviews have proved to be useful for many areas of software engineering (e.g., requirement engineering,…

Software Engineering · Computer Science 2022-04-08 Mohammad Abdul Hadi , Fatemeh H. Fard

The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…

Computation and Language · Computer Science 2020-11-20 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque , Iqbal H. Sarker

Large Language Models (LLMs) have recently displayed their extraordinary capabilities in language understanding. However, how to comprehensively assess the sentiment capabilities of LLMs continues to be a challenge. This paper investigates…

Computation and Language · Computer Science 2025-02-17 Yang Liu , Xichou Zhu , Zhou Shen , Yi Liu , Min Li , Yujun Chen , Benzi John , Zhenzhen Ma , Tao Hu , Zhi Li , Zhiyang Xu , Wei Luo , Junhui Wang

With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific…

Computation and Language · Computer Science 2019-04-14 Shervin Minaee , Elham Azimi , AmirAli Abdolrashidi

This work proposes an LSTM-based sentiment classification model with multi-head attention mechanism and TF-IDF optimization. Through the integration of TF-IDF feature extraction and multi-head attention, the model significantly improves…

Computation and Language · Computer Science 2025-03-12 Jingyuan Yi , Peiyang Yu , Tianyi Huang , Xiaochuan Xu

This study presents a novel dual-perspective approach to analyzing user reviews for ChatGPT and DeepSeek on the Google Play Store, integrating lexicon-based sentiment analysis (TextBlob) with deep learning classification models, including…

Computation and Language · Computer Science 2025-09-25 Maryam Mahdi Alhusseini , Mohammad-Reza Feizi-Derakhshi

Undoubtedly, social media are brainstormed by a tremendous volume of stories, feedback, reviews, and reactions expressed in various languages and idioms, even though some are factually incorrect. These motifs make assessing such data…

Information Retrieval · Computer Science 2026-03-02 Maryam Paparimoghadamborazjani , Amin Kazemi

The rapid growth of electronic communication has necessitated more robust systems for email classification and sentiment detection. This study presents a comparative performance analysis between traditional machine learning algorithms and…

Computation and Language · Computer Science 2026-05-06 Virdio Samuel Saragih , Baruna Abirawa , Kartini Lovian Simbolon , Luluk Muthoharoh , Ardika Satria , Martin C. T. Manullang

The rapid expansion of the electric vehicle (EV) industry has highlighted the importance of user feedback in improving product design and charging infrastructure. Traditional sentiment analysis methods often oversimplify the complexity of…

Artificial Intelligence · Computer Science 2024-12-06 Shuhao Chen , Chengyi Tu

Sentiment analysis, also referred to as opinion mining, primarily tries to extract opinion from any text-based data. In the context of movie reviews and critics, sentimental analysis can be a helpful tool to predict whether a movie review…

Computation and Language · Computer Science 2026-05-22 Dip Biswas Shanto , Mitali Yadav , Prajwal Panth , Suresh Chandra Satapathy

There is a vast amount of data generated every second due to the rapidly growing technology in the current world. This area of research attempts to determine the feelings or opinions of people on social media posts. The dataset we used was…

Computation and Language · Computer Science 2023-01-24 Keshav Kapur , Rajitha Harikrishnan
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