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AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Recent research on human robot interaction explored whether people's tendency to conform to others extends to artificial agents (Hertz & Wiese, 2016). However, little is known about to what extent perception of a robot as having a mind…

Robotics · Computer Science 2018-11-05 Deniz Lefkeli , Baris Akgun , Sahibzada Omar , Aansa Malik , Zeynep Gurhan Canli , Terry Eskenazi

General-purpose conversational AI chatbots and AI companions increasingly provide young adolescents with emotionally supportive conversations, raising questions about how conversational style shapes anthropomorphism and emotional reliance.…

Human-Computer Interaction · Computer Science 2025-12-19 Pilyoung Kim , Yun Xie , Sujin Yang

As artificial intelligence rapidly transforms society, developers and policymakers struggle to anticipate which applications will face public moral resistance. We propose that these judgments are not idiosyncratic but systematic and…

Computers and Society · Computer Science 2025-10-08 Kimmo Eriksson , Simon Karlsson , Irina Vartanova , Pontus Strimling

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

Conversational AI has been proposed as a scalable way to correct public misconceptions and spread misinformation. Yet its effectiveness may depend on perceptions of its political neutrality. As LLMs enter partisan conflict, elites…

Computation and Language · Computer Science 2026-02-23 Matthew DiGiuseppe , Joshua Robison

As large language models (LLMs) increasingly participate in high-stakes decision-making, a central societal debate has revolved around which moral frameworks-deontological or utilitarian-should guide machine behavior. However, a largely…

Computers and Society · Computer Science 2026-04-14 Pengzhao Lyu , Yeun Joon Kim , Yingyue Luna Luan , Jungmin Choi

AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…

Cryptography and Security · Computer Science 2026-01-19 Hsuen-Chi Chiu , Jeremy Foote

Large language model (LLM) based chatbots show promise in persuasive communication, but existing studies often rely on weak controls or focus on belief change rather than behavioral intentions or outcomes. This pre-registered multi-country…

As AI closely interacts with human society, it is crucial to ensure that its behavior is safe, altruistic, and aligned with human ethical and moral values. However, existing research on embedding ethical considerations into AI remains…

Artificial Intelligence · Computer Science 2025-11-07 Feifei Zhao , Hui Feng , Haibo Tong , Zhengqiang Han , Erliang Lin , Enmeng Lu , Yinqian Sun , Yi Zeng

Conversational AI models are becoming increasingly popular and are about to replace traditional search engines for information retrieval and product discovery. This raises concerns about monetization strategies and the potential for subtle…

General Economics · Economics 2024-09-19 Tobias Werner , Ivan Soraperra , Emilio Calvano , David C. Parkes , Iyad Rahwan

A good conversation requires balance -- between simplicity and detail; staying on topic and changing it; asking questions and answering them. Although dialogue agents are commonly evaluated via human judgments of overall quality, the…

Computation and Language · Computer Science 2019-04-11 Abigail See , Stephen Roller , Douwe Kiela , Jason Weston

Helping people identify and pursue personally meaningful career goals at scale remains a key challenge in applied psychology. Career coaching can improve goal quality and attainment, but its cost and limited availability restrict access.…

Human-Computer Interaction · Computer Science 2026-03-19 Michel Schimpf , Julian Voigt , Thomas Bohné

With the ongoing penetration of conversational user interfaces, a better understanding of social and emotional characteristic inherent to dialogue is required. Chatbots in particular face the challenge of conveying human-like behaviour…

Human-Computer Interaction · Computer Science 2021-04-29 Natascha Mariacher , Stephan Schlögl , Alexander Monz

Large language model (LLM)-powered chatbots are increasingly used for opinion exploration. Prior research examined how LLMs alter user views, yet little work extended beyond one-way influence to address how user input can affect LLM…

Human-Computer Interaction · Computer Science 2025-10-24 Yuyang Jiang , Longjie Guo , Yuchen Wu , Aylin Caliskan , Tanu Mitra , Hua Shen

As intelligent systems are increasingly making decisions that directly affect society, perhaps the most important upcoming research direction in AI is to rethink the ethical implications of their actions. Means are needed to integrate…

Artificial Intelligence · Computer Science 2017-06-09 Virginia Dignum

The proliferation of Artificial Intelligence (AI) systems exhibiting complex and seemingly agentive behaviours necessitates a critical philosophical examination of their agency, autonomy, and moral status. In this paper we undertake a…

Computers and Society · Computer Science 2026-02-03 Paul Formosa , Inês Hipólito , Thomas Montefiore

Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…

Computers and Society · Computer Science 2026-05-25 Jianlong Zhu , Syed Muhammad Jhon Raza Naqvi , Carolin-Theresa Ziemer , Usman Naseem , Ingmar Weber

The project of aligning machine behavior with human values raises a basic problem: whose moral expectations should guide AI decision-making? Much alignment research assumes that the appropriate benchmark is how humans themselves would act…

Computers and Society · Computer Science 2026-05-13 Benjamin Minhao Chen , Xinyu Xie