Related papers: The Collaboration Gap in Human-AI Work
This paper presents a comparative analysis of cooperative resilience in multi-agent systems, defined as the ability to anticipate, resist, recover from, and transform to disruptive events that affect collective well-being. We focus on…
As healthcare increasingly turns to AI for scalable and trustworthy clinical decision support, ensuring reliability in model reasoning remains a critical challenge. Individual large language models (LLMs) are susceptible to hallucinations…
Organizations have widely deployed generative AI tools, yet productivity gains remain uneven, suggesting that how people use AI matters as much as whether they have access. We conducted a field experiment with 388 employees at a Fortune 500…
As large language models (LLMs) are used in complex writing workflows, users engage in multi-turn interactions to steer generations to better fit their needs. Rather than passively accepting output, users actively refine, explore, and…
Conversational AI interfaces powered by large language models (LLMs) are increasingly used as coding assistants. However, questions remain about how programmers interact with LLM-based conversational agents, the challenges they encounter,…
This action research study focuses on the integration of "AI assistants" in two Agile software development meetings: the Daily Scrum and a feature refinement, a planning meeting that is part of an in-house Scaled Agile framework. We discuss…
As AI systems pervade human life, ensuring that large language models (LLMs) make safe decisions remains a significant challenge. We introduce the Governance of the Commons Simulation (GovSim), a generative simulation platform designed to…
The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…
Intelligent systems have traditionally been designed as tools rather than collaborators, often lacking critical characteristics that collaboration partnerships require. Recent advances in large language model (LLM) agents open new…
Despite great advances in what robots can do, they still experience failures in human-robot collaborative tasks due to high randomness in unstructured human environments. Moreover, a human's unfamiliarity with a robot and its abilities can…
For generative AI agents to partner effectively with human users, the ability to accurately predict human intent is critical. But this ability to collaborate remains limited by a critical deficit: an inability to model common ground. We…
Prewriting is the process of discovering and developing ideas before a first draft, which requires divergent thinking and often implies unstructured strategies such as diagramming, outlining, free-writing, etc. Although large language…
In human society, trust is an essential component of social attitude that helps build and maintain long-term, healthy relationships which creates a strong foundation for cooperation, enabling individuals to work together effectively and…
Long-term interaction with LLM-based systems may produce alignment drift: a gradual process in which system outputs become less constrained by the user's current message and more shaped by prior interaction history, while still appearing…
Large Language Models (LLMs) have shown impressive capabilities in various applications, but they still face various inconsistency issues. Existing works primarily focus on the inconsistency issues within a single LLM, while we…
Large language models (LLMs) are increasingly shaping creative work and problem-solving; however, prior research suggests that they may diminish unassisted creativity. To address this tension, a coach-like LLM environment was developed that…
The rapid evolution of large language models (LLMs) and their capacity to simulate human cognition and behavior has given rise to LLM-based frameworks and tools that are evaluated and applied based on their ability to perform tasks…
Many approaches to Natural Language Processing (NLP) tasks often treat them as single-step problems, where an agent receives an instruction, executes it, and is evaluated based on the final outcome. However, human language is inherently…
Large Language Models (LLMs) have assisted humans in several writing tasks, including text revision and story generation. However, their effectiveness in supporting domain-specific writing, particularly in business contexts, is relatively…
Large Language Models (LLMs) are transforming programming practices, offering significant capabilities for code generation activities. While researchers have explored the potential of LLMs in various domains, this paper focuses on their use…