English

User Study Exploring the Role of Explanation of Failures by Robots in Human Robot Collaboration Tasks

Robotics 2023-03-29 v1 Human-Computer Interaction

Abstract

Despite great advances in what robots can do, they still experience failures in human-robot collaborative tasks due to high randomness in unstructured human environments. Moreover, a human's unfamiliarity with a robot and its abilities can cause such failures to repeat. This makes the ability to failure explanation very important for a robot. In this work, we describe a user study that incorporated different robotic failures in a human-robot collaboration (HRC) task aimed at filling a shelf. We included different types of failures and repeated occurrences of such failures in a prolonged interaction between humans and robots. The failure resolution involved human intervention in form of human-robot bidirectional handovers. Through such studies, we aim to test different explanation types and explanation progression in the interaction and record humans.

Keywords

Cite

@article{arxiv.2303.16010,
  title  = {User Study Exploring the Role of Explanation of Failures by Robots in Human Robot Collaboration Tasks},
  author = {Parag Khanna and Elmira Yadollahi and Mårten Björkman and Iolanda Leite and Christian Smith},
  journal= {arXiv preprint arXiv:2303.16010},
  year   = {2023}
}

Comments

Contributed to the: "The Imperfectly Relatable Robot: An interdisciplinary workshop on the role of failure in HRI", ACM/IEEE International Conference on Human-Robot Interaction HRI 2023. Video can be found at: https://sites.google.com/view/hri-failure-ws/teaser-videos