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To achieve optimal human-system integration in the context of user-AI interaction it is important that users develop a valid representation of how AI works. In most of the everyday interaction with technical systems users construct mental…

Human-Computer Interaction · Computer Science 2020-02-10 Tim Schrills , Thomas Franke

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

User simulators serve as the critical interactive environment for agent post-training, and an ideal user simulator generalizes across domains and proactively engages in negotiation by challenging or bargaining. However, current methods…

Computation and Language · Computer Science 2026-01-15 Feng Zhang , Shijia Li , Chunmao Zhang , Zhanyu Ma , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He , Jingwen Xu , Han Liu

We present CEMA: Causal Explanations in Multi-Agent systems; a framework for creating causal natural language explanations of an agent's decisions in dynamic sequential multi-agent systems to build more trustworthy autonomous agents. Unlike…

Artificial Intelligence · Computer Science 2024-02-15 Balint Gyevnar , Cheng Wang , Christopher G. Lucas , Shay B. Cohen , Stefano V. Albrecht

Recent success in Artificial Intelligence (AI) and Machine Learning (ML) allow problem solving automatically without any human intervention. Autonomous approaches can be very convenient. However, in certain domains, e.g., in the medical…

Artificial Intelligence · Computer Science 2021-03-03 Andreas Holzinger , André Carrington , Heimo Müller

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

Artificial Intelligence (AI) systems have gained significant traction in the recent past, creating new challenges in requirements engineering (RE) when building AI software systems. RE for AI practices have not been studied much and have…

Software Engineering · Computer Science 2023-02-14 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , John Grundy , Muneera Bano

Personas are a valuable tool for discussing accessibility requirements in software design and development practices. However, the use of personas for accessibility-focused requirements elicitation in VR projects remains limited and is…

Human-Computer Interaction · Computer Science 2026-03-06 Yi Wang , Kexin Cheng , Xiao Liu , Chetan Arora , John Grundy , Thuong Hoang , Henry Been-Lirn Duh

Within the field of Requirements Engineering (RE), the increasing significance of Explainable Artificial Intelligence (XAI) in aligning AI-supported systems with user needs, societal expectations, and regulatory standards has garnered…

Artificial Intelligence · Computer Science 2023-07-27 Timo Speith , Markus Langer

Context: The active involvement of users and customers in agile software development remains a persistent challenge in practice. For this reason, it is important that students in higher education become familiar with good practices in Agile…

Software Engineering · Computer Science 2026-03-16 Eva-Maria Schön , Michael Neumann , Tiago Silva da Silva

[Context] Engineering Artificial Intelligence (AI) software is a relatively new area with many challenges, unknowns, and limited proven best practices. Big companies such as Google, Microsoft, and Apple have provided a suite of recent…

Software Engineering · Computer Science 2023-01-26 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Muneera Bano , John Grundy

The rise of machine learning (ML) is accompanied by several high-profile cases that have stressed the need for fairness, accountability, explainability and trust in ML systems. The existing literature has largely focused on fully automated…

Computers and Society · Computer Science 2023-06-14 Bhavya Ghai

While multi-agent systems (MAS) promise elevated intelligence through coordination of agents, current approaches to automatic MAS design under-deliver. Such shortcomings stem from two key factors: (1) methodological complexity - agent…

Artificial Intelligence · Computer Science 2026-05-25 Zixuan Ke , Yifei Ming , Austin Xu , Ryan Chin , Xuan-Phi Nguyen , Prathyusha Jwalapuram , Jiayu Wang , Semih Yavuz , Caiming Xiong , Shafiq Joty

Recent advancements in AI applications to healthcare have shown incredible promise in surpassing human performance in diagnosis and disease prognosis. With the increasing complexity of AI models, however, concerns regarding their opacity,…

Machine Learning · Computer Science 2023-08-17 Munib Mesinovic , Peter Watkinson , Tingting Zhu

In the evolving landscape of human-centered AI, fostering a synergistic relationship between humans and AI agents in decision-making processes stands as a paramount challenge. This work considers a problem setup where an intelligent agent…

Artificial Intelligence · Computer Science 2024-09-11 Sören Schleibaum , Lu Feng , Sarit Kraus , Jörg P. Müller

AI systems are becoming increasingly complex, ubiquitous and autonomous, leading to increasing concerns about their impacts on individuals and society. In response, researchers have begun investigating how to ensure that the methods…

Multiagent Systems · Computer Science 2026-04-09 Stephen Cranefield , Nir Oren

Artificial Intelligence is increasingly introduced into systems engineering activities, particularly within requirements engineering, where quality assessment and validation remain heavily dependent on expert judgment. While recent AI tools…

Software Engineering · Computer Science 2026-04-17 Oz Levy , Ilya Dikman , Natan Levy , Michael Winokur

Explainability in AI and ML models is critical for fostering trust, ensuring accountability, and enabling informed decision making in high stakes domains. Yet this objective is often unmet in practice. This paper proposes a general purpose…

Statistical Finance · Quantitative Finance 2025-09-03 N. Jean , G. Le Pera

Requirements Engineering (RE) plays a pivotal role in software development, encompassing tasks such as requirements elicitation, analysis, specification, and change management. Despite its critical importance, RE faces challenges including…

Software Engineering · Computer Science 2024-09-04 Malik Abdul Sami , Muhammad Waseem , Zheying Zhang , Zeeshan Rasheed , Kari Systä , Pekka Abrahamsson

Providing meaningful and actionable explanations to end-users is a fundamental prerequisite for implementing explainable intelligent systems in the real world. Explainability is a situated interaction between a user and the AI system rather…

Artificial Intelligence · Computer Science 2021-06-04 Garrick Cabour , Andrés Morales , Élise Ledoux , Samuel Bassetto