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Tourism is a high-stakes setting for conversational recommender systems (CRS): a plausible-sounding suggestion can waste real money and trip time once a traveler acts on it. Existing CRS benchmarks primarily evaluate systems with a single…

Information Retrieval · Computer Science 2026-05-11 Zixu Zhao , Sijin Wang , Yu Hou , Yuanyuan Xu , Yufan Sheng , Xike Xie , Wenjie Zhang , Won-Yong Shin , Xin Cao

For users navigating travel e-commerce websites, the process of researching products and making a purchase often results in intricate browsing patterns that span numerous sessions over an extended period of time. The resulting clickstream…

Information Retrieval · Computer Science 2024-09-23 William Black , Alexander Manlove , Jack Pennington , Andrea Marchini , Ercument Ilhan , Vilda Markeviciute

Although recent tool-augmented benchmarks involve complex requests, evaluation remains limited to answer matching, neglecting critical trajectory aspects like efficiency, hallucination, and adaptivity. The most straightforward method for…

Artificial Intelligence · Computer Science 2026-05-26 Wonjoong Kim , Sangwu Park , Yeonjun In , Sein Kim , Dongha Lee , Chanyoung Park

Predicting the near-term behavior of a reactive agent is crucial in many robotic scenarios, yet remains challenging when observations of that agent are sparse or intermittent. Vision-Language Models (VLMs) offer a promising avenue by…

We propose Collab-REC, a multi-agent framework designed to counteract popularity bias and enhance diversity in tourism recommendations. In our setting, three LLM-based agents: Personalization, Popularity, and Sustainability, generate city…

Artificial Intelligence · Computer Science 2026-03-03 Ashmi Banerjee , Adithi Satish , Fitri Nur Aisyah , Wolfgang Wörndl , Yashar Deldjoo

We present TRACE, a novel system for live *common ground* tracking in situated collaborative tasks. With a focus on fast, real-time performance, TRACE tracks the speech, actions, gestures, and visual attention of participants, uses these…

Empathetic response generation is a crucial task for creating more human-like and supportive conversational agents. However, existing methods face a core trade-off between the analytical depth of specialized models and the generative…

Computation and Language · Computer Science 2026-01-21 Ziqi Liu , Ziyang Zhou , Yilin Li , Haiyang Zhang , Yangbin Chen

Large Language Models (LLMs) deployed in agentic environments must exercise multiple capabilities across different task instances, where a capability is performing one or more actions in a trajectory that are necessary for successfully…

Artificial Intelligence · Computer Science 2026-04-08 Hangoo Kang , Tarun Suresh , Jon Saad-Falcon , Azalia Mirhoseini

Rising environmental awareness in e-commerce necessitates recommender systems that not only guide users to sustainable products but also minimize their own digital carbon footprints. Traditional session-based systems, optimized for…

Multiagent Systems · Computer Science 2026-03-12 Hao N. Nguyen , Hieu M. Nguyen , Son Van Nguyen , Nguyen Thi Hanh

Multi-hop Knowledge Graph Question Answering (KGQA) requires coherent reasoning across relational paths, yet existing methods often treat each reasoning step independently and fail to effectively leverage experience from prior explorations,…

Computation and Language · Computer Science 2026-04-14 Yingxu Wang , Jiaxin Huang , Mengzhu Wang , Nan Yin

In an era of AI-generated misinformation flooding the web, existing tools struggle to empower users with nuanced, transparent assessments of content credibility. They often default to binary (true/false) classifications without contextual…

Information Retrieval · Computer Science 2026-04-03 Joydeep Chandra , Aleksandr Algazinov , Satyam Kumar Navneet , Rim El Filali , Matt Laing , Andrew Hanna , Yong Zhang

Travel Recommender Systems TRSs have been proposed to ease the burden of choice in the travel domain by providing valuable suggestions based on user preferences Despite the broad similarities in functionalities and data provided by TRSs…

Software Engineering · Computer Science 2024-07-17 Rickson Simioni Pereira , Claudio Di Sipio , Martina De Sanctis , Ludovico Iovino

Recent advances in large language models (LLMs) and agent system designs have empowered agents with unprecedented levels of capability. However, existing agent benchmarks are showing a trend of rapid ceiling-hitting by newly developed…

Artificial Intelligence · Computer Science 2026-03-25 Dadi Guo , Tianyi Zhou , Dongrui Liu , Chen Qian , Qihan Ren , Shuai Shao , Zhiyuan Fan , Yi R. Fung , Kun Wang , Linfeng Zhang , Jing Shao

Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs)…

Artificial Intelligence · Computer Science 2023-07-21 Wendi Li , Wei Wei , Xiaoye Qu , Xian-Ling Mao , Ye Yuan , Wenfeng Xie , Dangyang Chen

Tourism Recommender Systems (TRS) have traditionally focused on providing personalized travel suggestions, often prioritizing user preferences without considering broader sustainability goals. Integrating sustainability into TRS has become…

Information Retrieval · Computer Science 2025-04-15 Ashmi Banerjee , Adithi Satish , Wolfgang Wörndl

We present TRACE-CS, a novel hybrid system that combines symbolic reasoning with large language models (LLMs)to address contrastive queries in course scheduling problems. TRACE-CS leverages logic-based techniques to encode scheduling…

Artificial Intelligence · Computer Science 2025-09-03 Stylianos Loukas Vasileiou , William Yeoh

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Tourism affects not only the tourism industry but also society and stakeholders such as the environment, local businesses, and residents. Tourism Recommender Systems (TRS) can be pivotal in promoting sustainable tourism by guiding travelers…

Information Retrieval · Computer Science 2025-01-10 Ashmi Banerjee , Tunar Mahmudov , Emil Adler , Fitri Nur Aisyah , Wolfgang Wörndl

Tourism is a major contributor to global carbon emissions and over-tourism, creating an urgent need for recommender systems that not only inform but also gently steer users toward more sustainable travel decisions. Such choices, however,…

Human-Computer Interaction · Computer Science 2025-10-31 Ashmi Banerjee , Melih Mert Aksoy , Wolfgang Wörndl

When traveling to a foreign country, we are often in dire need of an intelligent conversational agent to provide instant and informative responses to our various queries. However, to build such a travel agent is non-trivial. First of all,…

Computation and Language · Computer Science 2019-07-03 Lizi Liao , Ryuichi Takanobu , Yunshan Ma , Xun Yang , Minlie Huang , Tat-Seng Chua
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