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Agentic applications based on large language models increasingly rely on multi-step interaction loops involving planning, action execution, and environment feedback. While such systems are now deployed at scale, improving them…

Artificial Intelligence · Computer Science 2026-04-02 Shuguang Chen , Adil Hafeez , Salman Paracha

Counterfactual explanations, and their associated algorithmic recourse, are typically leveraged to understand, explain, and potentially alter a prediction coming from a black-box classifier. In this paper, we propose to extend the use of…

Recommender systems trained on offline historical user behaviors are embracing conversational techniques to online query user preference. Unlike prior conversational recommendation approaches that systemically combine conversational and…

Information Retrieval · Computer Science 2023-10-09 Jiarui Jin , Xianyu Chen , Fanghua Ye , Mengyue Yang , Yue Feng , Weinan Zhang , Yong Yu , Jun Wang

LLM-based deep research agents are largely built on the ReAct framework. This linear design makes it difficult to revisit earlier states, branch into alternative search directions, or maintain global awareness under long contexts, often…

The importance of promoting sustainable and environmentally responsible practices is becoming increasingly recognized in all domains, including tourism. The impact of tourism extends beyond its immediate stakeholders and affects passive…

Human-Computer Interaction · Computer Science 2024-05-21 Ashmi Banerjee , Tunar Mahmudov , Wolfgang Wörndl

Conversational recommender systems (CRS) are interactive agents that support their users in recommendation-related goals through multi-turn conversations. Generally, a CRS can be evaluated in various dimensions. Today's CRS mainly rely on…

Human-Computer Interaction · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar jannach

As global tourism expands and artificial intelligence technology advances, intelligent travel planning services have emerged as a significant research focus. Within dynamic real-world travel scenarios with multi-dimensional constraints,…

Artificial Intelligence · Computer Science 2024-09-13 Aili Chen , Xuyang Ge , Ziquan Fu , Yanghua Xiao , Jiangjie Chen

Real-world trip planning requires transforming open-ended user requests into executable itineraries under strict spatial, temporal, and budgetary constraints while aligning with user preferences. Existing LLM-based agents struggle with…

Artificial Intelligence · Computer Science 2025-12-15 Yuxing Chen , Basem Suleiman , Qifan Chen

While Large Language Models (LLMs) have shown remarkable advancements in reasoning and tool use, they often fail to generate optimal, grounded solutions under complex constraints. Real-world travel planning exemplifies these challenges,…

Artificial Intelligence · Computer Science 2025-10-01 Jihye Choi , Jinsung Yoon , Jiefeng Chen , Somesh Jha , Tomas Pfister

Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…

Human-Computer Interaction · Computer Science 2026-01-23 Hareeshwar Karthikeyan

The alignment of Large Language Models (LLMs) for multi-turn conversations typically relies on reward signals derived from the content of the text. This approach, however, overlooks a rich, complementary source of signal: the dynamics of…

Computation and Language · Computer Science 2025-11-12 Sian Gooding , Edward Grefenstette

Reliable mathematical and scientific reasoning remains an open challenge for large vision-language models. Standard final-answer evaluation often masks reasoning errors, allowing silent failures to persist. To address this gap, we introduce…

Artificial Intelligence · Computer Science 2025-12-15 Shima Imani , Seungwhan Moon , Lambert Mathias , Lu Zhang , Babak Damavandi

Interactive conversational recommender systems have gained significant attention for their ability to capture user preferences through natural language interactions. However, existing approaches face substantial challenges in handling…

Artificial Intelligence · Computer Science 2025-10-03 Bo Ma , Hang Li , ZeHua Hu , XiaoFan Gui , LuYao Liu , Simon Lau

Delayed feedback poses a core challenge for online CVR prediction, forcing a trade-off between label accuracy and data freshness. Existing methods address this through delay modeling or sample reweighting, yet neglect how post-click…

Machine Learning · Computer Science 2026-04-28 Xinyue Zhang , Yuanhao Ding , Xiang Ao

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…

Information Retrieval · Computer Science 2025-08-08 Tongyoung Kim , Jeongeun Lee , Soojin Yoon , Sunghwan Kim , Dongha Lee

We introduce TRACE, a cross-domain engineering framework for trustworthy agentic AI in operationally critical domains. TRACE combines a four-layer reference architecture with an explicit classical-ML vs. LLM-validator split (L2a/L2b), a…

Computation and Language · Computer Science 2026-05-06 Serhii Zabolotnii

Training trustworthy agentic LLMs requires data that shows the grounded reasoning process, not just the final answer. Existing datasets fall short: question-answering data is outcome-only, chain-of-thought data is not tied to specific…

Information Retrieval · Computer Science 2026-04-30 Saber Zerhoudi , Michael Granitzer , Jelena Mitrovic

Large Language Model (LLM)-based recommendation systems have demonstrated remarkable capabilities in understanding user preferences and generating personalized suggestions. However, existing approaches face critical challenges in…

Information Retrieval · Computer Science 2026-04-24 Sushant Mehta

Large Language Models (LLMs) have been widely applied across multiple domains for their broad knowledge and strong reasoning capabilities. However, applying them to recommendation systems is challenging since it is hard for LLMs to extract…

Information Retrieval · Computer Science 2026-02-05 Yinan Zhang , Zhixi Chen , Jiazheng Jing , Zhiqi Shen