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Generative AI tools such as chatGPT are poised to change the way people engage with online information. Recently, Microsoft announced their "new Bing" search system which incorporates chat and generative AI technology from OpenAI. Google…

Human-Computer Interaction · Computer Science 2023-07-11 Robert Capra , Jaime Arguello

This paper reports on an audit study of generative AI systems (ChatGPT, Bing Chat, and Perplexity) which investigates how these new search engines construct responses and establish authority for topics of public importance. We collected…

Information Retrieval · Computer Science 2024-05-24 Alice Li , Luanne Sinnamon

New systems employ Machine Learning to sift through large knowledge sources, creating flexible Large Language Models. These models discern context and predict sequential information in various communication forms. Generative AI, leveraging…

Artificial Intelligence · Computer Science 2023-07-19 Ted Selker

Large Language Models (LLMs) are rapidly reshaping information retrieval by enabling interactive, generative, and inference-driven search. While traditional keyword-based search remains central to web and academic information access, it…

Information Retrieval · Computer Science 2025-12-02 Zhitong Guan , Yi Wang

The introduction of Artificial Intelligence (AI) generative language models such as GPT (Generative Pre-trained Transformer) and tools such as ChatGPT has triggered a revolution that can transform how text is generated. This has many…

Computation and Language · Computer Science 2025-03-17 Pedro Reviriego , Javier Conde , Elena Merino-Gómez , Gonzalo Martínez , José Alberto Hernández

The rapid advancement of artificial intelligence (AI) has highlighted ChatGPT as a pivotal technology in the field of information retrieval (IR). Distinguished from its predecessors, ChatGPT offers significant benefits that have attracted…

Information Retrieval · Computer Science 2024-04-18 Yizheng Huang , Jimmy Huang

Generative Artificial Intelligence (AI), particularly tools like OpenAI's popular ChatGPT, is reshaping the landscape of computer science research. Used wisely, these tools can boost the productivity of a computer research scientist. This…

Artificial Intelligence · Computer Science 2023-11-21 Eduardo C. Garrido-Merchan

Generative AI is changing the way in which humans seek to find answers to questions in different fields including on the gig economy and labour markets, but there is limited information available about closely ChatGPT simulated output…

Computers and Society · Computer Science 2024-02-06 Thomas Lancaster

Generative AI systems such as ChatGPT challenge traditional assumptions about academic assessment by enabling students to generate explanations, code, and solutions in real time. Rather than attempting to restrict AI use, this study…

Computers and Society · Computer Science 2026-05-13 Qusay H. Mahmoud

his paper explores what kinds of questions are best served by the way generative AI (GenAI) using Large Language Models(LLMs) that aggregate and package knowledge, and when traditional curated web-sourced search results serve users better.…

Human-Computer Interaction · Computer Science 2024-10-17 Ted Selker , Yunzi Wu

The fundamental principles, potential applications, and ethical concerns of ChatGPT are analyzed and discussed in this study. Since ChatGPT emerged, it has gained a rapidly growing popularity, with more than 600 million users today. The…

Other Computer Science · Computer Science 2023-08-15 Ioannis D. Apostolopoulos , Mpesi Tzani , Sokratis I. Aznaouridis

Generative search systems are increasingly replacing link-based retrieval with AI-generated summaries, yet little is known about how these systems differ in sources, language, and fidelity to cited material. We examine responses to 11,000…

Information Retrieval · Computer Science 2026-03-18 Michelle Huang , Agam Goyal , Koustuv Saha , Eshwar Chandrasekharan

The rapid adoption of generative AI-powered search engines like ChatGPT, Perplexity, and Gemini is fundamentally reshaping information retrieval, moving from traditional ranked lists to synthesized, citation-backed answers. This shift…

Information Retrieval · Computer Science 2025-09-15 Mahe Chen , Xiaoxuan Wang , Kaiwen Chen , Nick Koudas

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

The advent of ChatGPT, a large language model-powered chatbot, has prompted questions about its potential implications for traditional search engines. In this study, we investigate the differences in user behavior when employing search…

Artificial Intelligence · Computer Science 2023-07-04 Ruiyun Xu , Yue Feng , Hailiang Chen

Generative AI systems such as ChatGPT and Claude are built upon language models that are typically evaluated for accuracy on curated benchmark datasets. Such evaluation paradigms measure predictive and reasoning capabilities of language…

Human-Computer Interaction · Computer Science 2025-03-03 Shreya Rajagopal , Jae Ho Sohn , Hari Subramonyam , Shiwali Mohan

Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…

Human-Computer Interaction · Computer Science 2026-04-22 Haoning Xue , Yoo Jung Oh , Xinyi Zhou , Xinyu Zhang , Berit Oxley

The rise of generative AI as a primary information source presents a paradigm shift from traditional web search. This paper presents a large-scale empirical study quantifying the fundamental differences between the results returned by…

Information Retrieval · Computer Science 2026-05-19 Mahe Chen , Xiaoxuan Wang , Kaiwen Chen , Nick Koudas

This study considers ChatGPT as an information source, investigating the information needs that people come to ChatGPT with and the information practices that ChatGPT supports, through a qualitative content analysis of 205 user vignettes.…

Human-Computer Interaction · Computer Science 2025-07-09 Tim Gorichanaz

Writing survey questions that easily and accurately convey their intent to a variety of respondents is a demanding and high-stakes task. Despite the extensive literature on best practices, the number of considerations to keep in mind is…

Methodology · Statistics 2025-09-11 Erica Ann Metheney , Lauren Yehle
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