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Full-duplex interaction is crucial for natural human-machine communication, yet remains challenging as it requires robust turn-taking detection to decide when the system should speak, listen, or remain silent. Existing solutions either rely…

Computation and Language · Computer Science 2025-09-30 Guojian Li , Chengyou Wang , Hongfei Xue , Shuiyuan Wang , Dehui Gao , Zihan Zhang , Yuke Lin , Wenjie Li , Longshuai Xiao , Zhonghua Fu , Lei Xie

In dialogue state tracking, dialogue history is a crucial material, and its utilization varies between different models. However, no matter how the dialogue history is used, each existing model uses its own consistent dialogue history…

Computation and Language · Computer Science 2022-05-23 Jinyu Guo , Kai Shuang , Jijie Li , Zihan Wang , Yixuan Liu

This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…

Computation and Language · Computer Science 2018-11-14 Abhinav Rastogi , Raghav Gupta , Dilek Hakkani-Tur

Existing datasets for audio understanding primarily focus on single-turn interactions (i.e. audio captioning, audio question answering) for describing audio in natural language, thus limiting understanding audio via interactive dialogue. To…

Computation and Language · Computer Science 2024-04-12 Arushi Goel , Zhifeng Kong , Rafael Valle , Bryan Catanzaro

A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Dialogue Topic Segmentation (DTS) aims to divide dialogues into coherent segments. DTS plays a crucial role in various NLP downstream tasks, but suffers from chronic problems: data shortage, labeling ambiguity, and incremental complexity of…

Computation and Language · Computer Science 2025-05-28 Seungmin Lee , Yongsang Yoo , Minhwa Jung , Min Song

Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure the quality of such conversational agents, a dialogue…

Computation and Language · Computer Science 2022-01-19 Chen Zhang , Luis Fernando D'Haro , Thomas Friedrichs , Haizhou Li

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

Large Language Models (LLMs) often exhibit factual inconsistencies and logical decay in extended, multi-turn dialogues, a challenge stemming from their reliance on static, pre-trained knowledge and an inability to reason adaptively over the…

Computation and Language · Computer Science 2025-10-16 Xiang Lei , Qin Li , Min Zhang , Min Zhang

We introduce a technique for multi-document grounded multi-turn synthetic dialog generation that incorporates three main ideas. First, we control the overall dialog flow using taxonomy-driven user queries that are generated with…

Computation and Language · Computer Science 2024-09-19 Young-Suk Lee , Chulaka Gunasekara , Danish Contractor , Ramón Fernandez Astudillo , Radu Florian

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed…

Computation and Language · Computer Science 2022-12-22 Jiazhan Feng , Qingfeng Sun , Can Xu , Pu Zhao , Yaming Yang , Chongyang Tao , Dongyan Zhao , Qingwei Lin

While Large language models (LLMs) have proved able to address some complex reasoning tasks, we also know that they are highly sensitive to input variation, which can lead to different solution paths and final answers. Answer consistency…

Computation and Language · Computer Science 2025-03-05 Huiyuan Lai , Xiao Zhang , Malvina Nissim

Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…

Computation and Language · Computer Science 2024-11-20 Junhua Liu , Yong Keat Tan , Bin Fu , Kwan Hui Lim

Multimodal Dialogue Summarization (MDS) is a critical task with wide-ranging applications. To support the development of effective MDS models, robust automatic evaluation methods are essential for reducing both cost and human effort.…

Computation and Language · Computer Science 2025-10-03 Yinhong Liu , Jianfeng He , Hang Su , Ruixue Lian , Yi Nian , Jake Vincent , Srikanth Vishnubhotla , Robinson Piramuthu , Saab Mansour

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Large language model (LLM) based multi-turn dialogue systems often struggle to track dependencies across non-adjacent turns, undermining both consistency and scalability. As conversations lengthen, essential information becomes sparse and…

Computation and Language · Computer Science 2026-05-15 Renning Pang , Tian Lan , Leyuan Liu , Xiaoming Huang , Piao Tong , Xiaosong Zhang

Role-playing with large language models is fundamentally a session-level task, requiring agents to sustain character identity and interaction quality across extended multi-turn conversations. Yet existing evaluation and optimization methods…

Computation and Language · Computer Science 2026-05-29 Rongsheng Zhang , Jiji Tang , Junnan Ren , Zuyi Bao , Weijie Chen , Ruofan Hu , Zhou Zhao , Tangjie Lv , Yan Zhang

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

Computation and Language · Computer Science 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

End-to-end Task-oriented Dialogue Systems (TDSs) have attracted a lot of attention for their superiority (e.g., in terms of global optimization) over pipeline modularized TDSs. Previous studies on end-to-end TDSs use a single-module model…

Computation and Language · Computer Science 2019-07-12 Jiahuan Pei , Pengjie Ren , Maarten de Rijke