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Digital assistants are experiencing rapid growth due to their ability to assist users with day-to-day tasks where most dialogues are happening multi-turn. However, evaluating multi-turn dialogues remains challenging, especially at scale. We…

Computation and Language · Computer Science 2021-06-21 Ziming Li , Dookun Park , Julia Kiseleva , Young-Bum Kim , Sungjin Lee

We present a multi-task learning framework to enable the training of one universal incremental dialogue processing model with four tasks of disfluency detection, language modelling, part-of-speech tagging, and utterance segmentation in a…

Computation and Language · Computer Science 2020-11-16 Morteza Rohanian , Julian Hough

This paper summarizes our contributions to the document-grounded dialog tasks at the 9th and 10th Dialog System Technology Challenges (DSTC9 and DSTC10). In both iterations the task consists of three subtasks: first detect whether the…

Computation and Language · Computer Science 2023-04-17 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

Earnings calls represent a uniquely rich and semi-structured source of financial communication, blending scripted managerial commentary with unscripted analyst dialogue. Although recent advances in financial sentiment analysis have…

Computation and Language · Computer Science 2025-09-05 Alejandro Álvarez Castro , Joaquín Ordieres-Meré

In this work, we propose a novel framework that integrates large language models (LLMs) with an RL-based dialogue manager for open-ended dialogue with a specific goal. By leveraging hierarchical reinforcement learning to model the…

Computation and Language · Computer Science 2025-07-09 Lucie Galland , Catherine Pelachaud , Florian Pecune

This study addresses the interaction challenges encountered by spoken dialogue systems (SDSs) when engaging with users who exhibit distinct conversational behaviors, particularly minors, in scenarios where data are scarce. We propose a…

Computation and Language · Computer Science 2024-08-21 Zhiyang Qi , Michimasa Inaba

Recent advances in large language models (LLMs) have shown promise for scalable educational applications, but their use in dialog-based tutoring systems remains challenging due to the need for effective pedagogical strategies and the high…

Computation and Language · Computer Science 2024-10-28 Menna Fateen , Tsunenori Mine

Multi-turn response selection is a challenging task due to its high demands on efficient extraction of the matching features from abundant information provided by context utterances. Since incorporating syntactic information like dependency…

Artificial Intelligence · Computer Science 2023-03-14 Tengtao Song , Nuo Chen , Ji Jiang , Zhihong Zhu , Yuexian Zou

Instruction tuning is a pivotal technique for aligning large language models (LLMs) with human intentions, safety constraints, and domain-specific requirements. This survey provides a comprehensive overview of the full pipeline,…

Computation and Language · Computer Science 2025-11-20 Xudong Han , Junjie Yang , Tianyang Wang , Ziqian Bi , Xinyuan Song , Junfeng Hao , Junhao Song

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Large language models, LLMs, are increasingly deployed in multiturn settings where earlier responses shape later ones, making reliability dependent on whether a conversation remains consistent over time. When this consistency degrades…

Computation and Language · Computer Science 2026-04-20 Wael Hafez , Amir Nazeri

Multi-choice machine reading comprehension (MRC) requires models to choose the correct answer from candidate options given a passage and a question. Our research focuses dialogue-based MRC, where the passages are multi-turn dialogues. It…

Computation and Language · Computer Science 2020-09-11 Junlong Li , Zhuosheng Zhang , Hai Zhao

In recent years, text-to-speech (TTS) has seen impressive advancements through large-scale language models, achieving human-level speech quality. Integrating human feedback has proven effective for enhancing robustness in these systems.…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-03 Kangxiang Xia , Xinfa Zhu , Jixun Yao , Lei Xie

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

Large language models (LLMs) suffer significant performance degradation when user instructions and context are distributed over multiple conversational turns, yet multi-turn (MT) interactions dominate chat interfaces. The routine approach…

Computation and Language · Computer Science 2026-04-21 Jyotika Singh , Fang Tu , Miguel Ballesteros , Weiyi Sun , Sandip Ghoshal , Michelle Yuan , Yassine Benajiba , Sujith Ravi , Dan Roth

Machine learning approaches often require training and evaluation datasets with a clear separation between positive and negative examples. This risks simplifying and even obscuring the inherent subjectivity present in many tasks. Preserving…

Human-Computer Interaction · Computer Science 2023-06-21 Lora Aroyo , Alex S. Taylor , Mark Diaz , Christopher M. Homan , Alicia Parrish , Greg Serapio-Garcia , Vinodkumar Prabhakaran , Ding Wang

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Audio large language models (AudioLLMs) enable instruction-following over speech and general audio, but progress is increasingly limited by the lack of diverse, conversational, instruction-aligned speech-text data. This bottleneck is…

The rapid advancement of speech-to-speech (S2S) large language models (LLMs) has significantly improved real-time spoken interaction. However, current evaluation frameworks remain inadequate for assessing performance in complex, multi-turn…

Computation and Language · Computer Science 2025-09-16 Yuhao Du , Qianwei Huang , Guo Zhu , Zhanchen Dai , Shunian Chen , Qiming Zhu , Le Pan , Minghao Chen , Yuhao Zhang , Li Zhou , Benyou Wang , Haizhou Li

While automatic dialogue tutors hold great potential in making education personalized and more accessible, research on such systems has been hampered by a lack of sufficiently large and high-quality datasets. Collecting such datasets…

Computation and Language · Computer Science 2023-10-24 Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Tanmay Sinha , Manu Kapur , Iryna Gurevych , Mrinmaya Sachan
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