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The conventional paradigm in neural question answering (QA) for narrative content is limited to a two-stage process: first, relevant text passages are retrieved and, subsequently, a neural network for machine comprehension extracts the…

Computation and Language · Computer Science 2019-08-13 Bernhard Kratzwald , Anna Eigenmann , Stefan Feuerriegel

Dense retrievers in retrieval-augmented generation (RAG) systems exhibit systematic biases -- including brevity, position, literal matching, and repetition biases -- that can compromise retrieval quality. Query rewriting techniques are now…

Information Retrieval · Computer Science 2026-04-21 Agam Goyal , Koyel Mukherjee , Apoorv Saxena , Anirudh Phukan , Eshwar Chandrasekharan , Hari Sundaram

Conventional methods for query autocompletion aim to predict which completed query a user will select from a list. A shortcoming of this approach is that users often do not know which query will provide the best retrieval performance on the…

Information Retrieval · Computer Science 2022-04-26 Adam Block , Rahul Kidambi , Daniel N. Hill , Thorsten Joachims , Inderjit S. Dhillon

This paper describes a compact and effective model for low-latency passage retrieval in conversational search based on learned dense representations. Prior to our work, the state-of-the-art approach uses a multi-stage pipeline comprising…

Information Retrieval · Computer Science 2021-11-30 Sheng-Chieh Lin , Jheng-Hong Yang , Jimmy Lin

Personalizing large language models (LLMs) is important for aligning outputs with diverse user preferences, yet existing methods struggle with flexibility and generalization. We propose CoPL (Collaborative Preference Learning), a…

Machine Learning · Computer Science 2025-09-18 Youngbin Choi , Seunghyuk Cho , Minjong Lee , MoonJeong Park , Yesong Ko , Jungseul Ok , Dongwoo Kim

Fine-tuning in information retrieval systems using pre-trained language models (PLM-based IR) requires learning query representations and query-document relations, in addition to downstream task-specific learning. This study introduces…

Information Retrieval · Computer Science 2024-03-28 Atsushi Keyaki , Ribeka Keyaki

Reinforcement Learning from Human Feedback and its variants excel in aligning with human intentions to generate helpful, harmless, and honest responses. However, most of them rely on costly human-annotated pairwise comparisons for…

Computation and Language · Computer Science 2025-02-19 Hongyu Yang , Qi Zhao , Zhenhua hu , Rui Li

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

We present MCQA, a learning-based algorithm for multimodal question answering. MCQA explicitly fuses and aligns the multimodal input (i.e. text, audio, and video), which forms the context for the query (question and answer). Our approach…

Computation and Language · Computer Science 2020-04-28 Abhishek Kumar , Trisha Mittal , Dinesh Manocha

LLMs often fail to meet the specialized needs of distinct user groups due to their one-size-fits-all training paradigm \cite{lucy-etal-2024-one} and there is limited research on what personalization aspects each group expect. To address…

Computation and Language · Computer Science 2025-03-12 Ishani Mondal , Jack W. Stokes , Sujay Kumar Jauhar , Longqi Yang , Mengting Wan , Xiaofeng Xu , Xia Song , Jennifer Neville

Search applications often display shortened sentences which must contain certain query terms and must fit within the space constraints of a user interface. This work introduces a new transition-based sentence compression technique developed…

Computation and Language · Computer Science 2019-09-19 Abram Handler , Brendan O'Connor

Cross-domain sequential recommendation (CDSR) aims to align heterogeneous user behavior sequences collected from different domains. While cross-attention is widely used to enhance alignment and improve recommendation performance, its…

Large language models (LLMs) are increasingly used as reasoning modules in many applications. While they are efficient in certain tasks, LLMs often struggle to produce human-aligned solutions. Human-aligned decision making requires…

Artificial Intelligence · Computer Science 2026-05-14 Alina Hyk , Sandhya Saisubramanian

Supplying data augmentation to conversational question answering (CQA) can effectively improve model performance. However, there is less improvement from single-turn datasets in CQA due to the distribution gap between single-turn and…

Computation and Language · Computer Science 2023-12-29 Baokui Li , Sen Zhang , Wangshu Zhang , Yicheng Chen , Changlin Yang , Sen Hu , Teng Xu , Siye liu , Jiwei Li

Conversational Recommender Systems (CRS) illuminate user preferences via multi-round interactive dialogues, ultimately navigating towards precise and satisfactory recommendations. However, contemporary CRS are limited to inquiring binary or…

Information Retrieval · Computer Science 2024-04-04 Wei Fan , Weijia Zhang , Weiqi Wang , Yangqiu Song , Hao Liu

Recent advancements in Large Language Models and Retrieval-Augmented Generation have boosted interest in domain-specific question-answering for enterprise products. However, AI Assistants often face challenges in multi-product QA settings,…

Computation and Language · Computer Science 2025-01-28 Parshin Shojaee , Sai Sree Harsha , Dan Luo , Akash Maharaj , Tong Yu , Yunyao Li

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

While LLMs have demonstrated remarkable potential in Question Answering (QA), evaluating personalization remains a critical bottleneck. Existing paradigms predominantly rely on lexical-level similarity or manual heuristics, often lacking…

Computation and Language · Computer Science 2026-04-17 Hang Su , Zequn Liu , Chen Hu , Xuesong Lu , Yingce Xia , Zhen Liu

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang

During maintenance, software developers deal with numerous change requests made by the users of a software system. Studies show that the developers find it challenging to select appropriate search terms from a change request during concept…

Software Engineering · Computer Science 2018-07-10 Mohammad Masudur Rahman , Chanchal K. Roy