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Large-scale language models like ChatGPT and GPT-4 have gained attention for their impressive conversational and generative capabilities. However, the creation of supervised paired question-answering data for instruction tuning presents…
Retrieval-augmented generation (RAG) effectively addresses issues of static knowledge and hallucination in large language models. Existing studies mostly focus on question scenarios with clear user intents and concise answers. However, it…
Context-aware machine translation (MT) leverages document-level information, yet it does not consistently outperform sentence-level MT, as contextual signals are unevenly beneficial across sentences. Existing training objectives do not…
Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…
Question answering (QA) over text passages is a problem of long-standing interest in information retrieval. Recently, the conversational setting has attracted attention, where a user asks a sequence of questions to satisfy her information…
Conversational Question Answering (ConvQA) models aim at answering a question with its relevant paragraph and previous question-answer pairs that occurred during conversation multiple times. To apply such models to a real-world scenario,…
"High Quality Related Search Query Suggestions" task aims at recommending search queries which are real, accurate, diverse, relevant and engaging. Obtaining large amounts of query-quality human annotations is expensive. Prior work on…
Query rewriting (QR) is a critical technique in e-commerce search, addressing the lexical gap between user queries and product descriptions to enhance search performance. Existing QR approaches typically fall into two categories:…
Generative query rewrite generates reconstructed query rewrites using the conversation history while rely heavily on gold rewrite pairs that are expensive to obtain. Recently, few-shot learning is gaining increasing popularity for this…
Recent work in commerce search has shown that understanding the semantics in user queries enables more effective query analysis and retrieval of relevant products. However, due to lack of sufficient domain knowledge, user queries often…
Since 2005, significant progress has been made in the problem of Consistent Query Answering (CQA) with respect to primary keys. In this problem, the input is a database instance that may violate one or more primary key constraints. A repair…
This paper presents our approach to the TREC Interactive Knowledge Assistance Track (iKAT), which focuses on improving conversational information-seeking (CIS) systems. While recent advancements in CIS have improved conversational agents'…
Providing voice assistants the ability to navigate multi-turn conversations is a challenging problem. Handling multi-turn interactions requires the system to understand various conversational use-cases, such as steering, intent carryover,…
Sequential Recommendation Systems (SRS) have become essential in many real-world applications. However, existing SRS methods often rely on collaborative filtering signals and fail to capture real-time user preferences, while Conversational…
The primary goal of ad-hoc retrieval (document retrieval in the context of question answering) is to find relevant documents satisfied the information need posted in a natural language query. It requires a good understanding of the query…
This paper challenges a cross-genre document retrieval task, where the queries are in formal writing and the target documents are in conversational writing. In this task, a query, is a sentence extracted from either a summary or a plot of…
Automatic question generation (QG) is essential for AI and NLP, particularly in intelligent tutoring, dialogue systems, and fact verification. Generating multiple-choice questions (MCQG) for professional exams, like the United States…
Prompt-only, single-step LLM query rewriting, where a rewrite is generated from the query alone without retrieval feedback, is commonly used in production RAG pipelines, but its effect on dense retrieval is poorly understood. We present a…
Many AI customer service systems use standard NLP pipelines or finetuned language models, which often fall short on ambiguous, multi-intent, or detail-specific queries. This case study evaluates recent techniques: query rewriting, RAG…
For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…