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Generative artificial intelligence (GAI) chatbots built for mental health could deliver safe, personalized, and scalable mental health support. We evaluate a foundation model designed for mental health. Adults completed mental health…
We analyze anonymous interaction data of minors in class-rooms spanning several months, schools, and subjects employing a novel, simple topic modeling approach. Specifically, we categorize more than 17,000 messages generated by students,…
The advancements in Generative Artificial Intelligence (GenAI) provide opportunities to enrich educational experiences, but also raise concerns about academic integrity. Many educators have expressed anxiety and hesitation in integrating…
Dialogue plays a crucial role in educational settings, yet existing evaluation methods for educational applications of large language models (LLMs) primarily focus on technical performance or learning outcomes, often neglecting attention to…
Dialogue data has been a key source for understanding learning processes, offering critical insights into how students engage in collaborative discussions and how these interactions shape their knowledge construction. The advent of Large…
Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…
Generative Artificial Intelligence (GAI) models such as ChatGPT have experienced a surge in popularity, attracting 100 million active users in 2 months and generating an estimated 10 million daily queries. Despite this remarkable adoption,…
Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…
Current conversational AI systems aim to understand a set of pre-designed requests and execute related actions, which limits them to evolve naturally and adapt based on human interactions. Motivated by how children learn their first…
Modeling engagement in collaborative learning remains challenging, especially in technology-enhanced environments where surface indicators such as participation frequency can be misleading. This study proposes a lightweight and…
Generative artificial intelligence (GenAI) offers promising potential for advancing human-AI collaboration in qualitative research. However, existing works focused on conventional machine-learning and pattern-based AI systems, and little is…
In this paper, we proposed a conceptual model to predict the chat experience in a natural language generation dialog system. We evaluated the model with 120 participants with Partial Least Squares Structural Equation Modeling (PLS-SEM) and…
The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…
Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…
As large language models (LLMs) become more common in educational tools and programming environments, questions arise about how these systems should interact with users. This study investigates how different interaction styles with…
This research paper contributes to the computing education research community's understanding of Generative AI (GenAI) in the context of introductory programming, and specifically, how students utilize related tools, such as ChatGPT. An…
Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…
The recent advancements in Generative Artificial intelligence (GenAI) technology have been transformative for the field of education. Large Language Models (LLMs) such as ChatGPT and Bard can be leveraged to automate boilerplate tasks,…
Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…
Generative AI tools are increasingly used for coursework help, shifting much of students' help-seeking and reasoning into student-AI chats that are largely invisible to instructors. This loss of visibility can weaken instructors' ability to…