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Our use of IT has, broadly speaking, until recently evolved around work-oriented tasks. This is or, indeed, has been changing. IT has moved beyond the workplace and into leisure, entertainment, games and our homes. It has in short moved…
This research adds to the expanding field of data-driven analysis, scientific modeling, and forecasting on the impact of having access to the Internet and IoT on the general US population regarding immigrants and immigration policies. More…
The past century ended with an unexpected explosion of Information and Communication Technologies (ICT), both in planning/managing public policies, and in exchanging knowledge. However, the extent to which ICT-based tools increase the level…
Digital divide is one of the challenges that open government must face in mid- and low-income countries. In these contexts, inhabitants are left out of the benefits of information and communication technology (ICT), such as online…
Older immigrant adults face unique barriers to digital participation, often framed as skill deficits. Through a community-based study with 22 older Korean immigrants in the greater New York area, we reframe these behaviors as active…
This study investigates the dynamic relationship between the built environment and travel in Austin, Texas, over a 20-year period. Using three waves of household travel surveys from 1997, 2006, and 2017, the research employs a repeated…
Translation apps and devices are often presented in the context of providing assistance while traveling abroad. However, the spectrum of needs for cross-language communication is much wider. To investigate these needs, we conducted three…
This paper investigates the digital security experiences of four at-risk user groups in Germany, including older adults (70+), teenagers (14-17), people with migration backgrounds, and people with low formal education. Using…
Online, people often recount their experiences turning to conversational AI agents (e.g., ChatGPT, Claude, Copilot) for mental health support -- going so far as to replace their therapists. These anecdotes suggest that AI agents have great…
The prevalence of new technologies and social media has amplified the effects of misinformation on our societies. Thus, it is necessary to create computational tools to mitigate their effects effectively. This study aims to provide a…
International migrants face difficulties obtaining information for a quality life and well-being in the host country. Prior research indicates that international migrants often seek information from their co-national cohort or contacts from…
In this paper, we research the potential of information communication technologies (ICTs) for changing our society from a commute-centric to a network-centric environment. We propose to formalize the key attributes of ICT-based…
Modern ICT (Information and Communication Technology) has developed a vision where the "computer" is no longer associated with the concept of a single device or a network of devices, but rather the entirety of situated services originating…
Coworking is characterized by different people sharing a workspace to benefit from the inspiring working atmosphere. Even before Covid-19, many positive effects and dynamics were not fully exploited by their users. One reason is a lack of…
The world is moving toward globalization rapidly. Everybody has easy access to information with the spread of Internet technology. Businesses are growing beyond national borders. Internationalization affects every aspect of life. In this…
Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…
As AI systems take on greater autonomy, a quiet anxiety has settled over the HCI community: human agency is eroding. Users no longer control execution, interfaces recede, and machines decide. We argue that this anxiety, while…
Due to its significant and growing environmental harms, both directly through its materiality and indirectly through its pervasive integration into unsustainable economic systems, ICT will need to be radically redirected to align with…
Conversational AI agents are proliferating, embodying a range of devices such as smart speakers, smart displays, robots, cars, and more. We can envision a future where a personal conversational agent could migrate across different form…
Serverless is an emerging cloud computing paradigm that facilitates developers to focus solely on the application logic rather than provisioning and managing the underlying infrastructure. The inherent characteristics such as scalability,…