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As conversational AI systems increasingly permeate the socio-emotional realms of human life, they bring both benefits and risks to individuals and society. Despite extensive research on detecting and categorizing harms in AI systems, less…

Human-Computer Interaction · Computer Science 2026-05-06 Renwen Zhang , Han Li , Han Meng , Jinyuan Zhan , Hongyuan Gan , Yi-Chieh Lee

The Human-Robot Interaction (HRI) community often highlights the social context of an interaction as a key consideration when designing, implementing, and evaluating robot behavior. Unfortunately, researchers use the term "social context"…

Robotics · Computer Science 2025-08-20 Sydney Thompson , Kate Candon , Marynel Vázquez

Recently the field of Human-Robot Interaction gained popularity, due to the wide range of possibilities of how robots can support humans during daily tasks. One form of supportive robots are socially assistive robots which are specifically…

Human-Computer Interaction · Computer Science 2023-03-15 Jan Leusmann , Chao Wang , Michael Gienger , Albrecht Schmidt , Sven Mayer

Conversational Agents (CAs) have increasingly been integrated into everyday life, sparking significant discussions on social media. While previous research has examined public perceptions of AI in general, there is a notable lack in…

Human-Computer Interaction · Computer Science 2024-02-27 Zihan Liu , Han Li , Anfan Chen , Renwen Zhang , Yi-Chieh Lee

The progressive advent of artificial intelligence machines may represent both an opportunity or a threat. In order to have an idea of what is coming we propose a model that simulate a Human-AI ecosystem. In particular we consider systems…

Human-Computer Interaction · Computer Science 2022-10-12 Pierluigi Contucci , János Kertész , Godwin Osabutey

To this day, turn-taking models determining voice agents' conduct have been examined primarily from a technical point of view, while the ways in which they emerge as interactional constraints or resources for human conversationalists in…

Human-Computer Interaction · Computer Science 2026-04-21 Damien Rudaz , Mathias Broth , Jakub Mlynar

Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…

Anthropomorphisation -- the phenomenon whereby non-human entities are ascribed human-like qualities -- has become increasingly salient with the rise of large language model (LLM)-based conversational agents (CAs). Unlike earlier chatbots,…

Artificial Intelligence · Computer Science 2026-01-16 Andrea Ferrario , Rasita Vinay , Matteo Casserini , Alessandro Facchini

The ability to speak is an inherent part of human nature and fundamental to our existence as a social species. Unfortunately, this ability can be restricted in certain situations, such as for individuals who have lost their voice or in…

Human-Computer Interaction · Computer Science 2025-08-26 Zhao Ren , Simon Pistrosch , Buket Coşkun , Kevin Scheck , Anton Batliner , Björn W. Schuller , Tanja Schultz

Many hyper-personalized AI systems profile people's characteristics (e.g., personality traits) to provide personalized recommendations. These systems are increasingly used to facilitate interactions among people, such as providing teammate…

Human-Computer Interaction · Computer Science 2024-05-28 Qiaosi Wang , Chidimma L. Anyi , Vedant Das Swain , Ashok K. Goel

Conversational agents (CAs) embodied in speakers or chatbots are becoming very popular in some countries, and despite their adult-centred design, they have become part of children's lives, generating a need for children-centric trustworthy…

Human-Computer Interaction · Computer Science 2022-09-07 Marina Escobar-Planas , Emilia Gómez , Carlos-D Martínez-Hinarejos

Language Model Agents (LMAs) are increasingly treated as capable of autonomously navigating interactions with humans and tools. Their design and deployment tends to presume they are normal agents capable of sustaining coherent goals,…

Artificial Intelligence · Computer Science 2025-02-18 Elija Perrier , Michael Timothy Bennett

This study investigated whether human trust in a social robot with anthropomorphic physicality is similar to that in an AI agent or in a human in order to clarify how anthropomorphic physicality influences human trust in an agent. We…

Human-Computer Interaction · Computer Science 2023-04-05 Akihiro Maehigashi , Takahiro Tsumura , Seiji Yamada

This paper investigates the impact of a group-adaptive conversation design in two socially interactive agents (SIAs) through two real-world studies. Both SIAs - Furhat, a social robot, and MetaHuman, a virtual agent - were equipped with a…

Robotics · Computer Science 2025-06-13 Ana Müller , Sabina Jeschke , Anja Richert

The deployment of capable AI agents raises fresh questions about safety, human-machine relationships and social coordination. We argue for greater engagement by scientists, scholars, engineers and policymakers with the implications of a…

Computers and Society · Computer Science 2025-09-15 Iason Gabriel , Geoff Keeling , Arianna Manzini , James Evans

Research has shown that human-agent relationships form in similar ways to human-human relationships. Since children do not have the same critical analysis skills as adults (and may over-trust technology, for example), this…

Human-Computer Interaction · Computer Science 2022-09-13 Jessica Van Brummelen , Mingyan Claire Tian , Maura Kelleher , Nghi Hoang Nguyen

The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…

Human-Computer Interaction · Computer Science 2024-12-30 Louis Rosenberg

There has been vast literature that studies Conversational Agents (CAs) in facilitating older adults' health. The vast and diverse studies warrants a comprehensive review that concludes the main findings and proposes research directions for…

Human-Computer Interaction · Computer Science 2025-04-01 Jiaxin An , Siqi Yi , Yao Lyu , Houjiang Liu , Yan Zhang