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The rise of agentic AI systems, where agents collaborate to perform diverse tasks, poses new challenges with observing, analyzing and optimizing their behavior. Traditional evaluation and benchmarking approaches struggle to handle the…

Artificial Intelligence · Computer Science 2025-03-11 Dany Moshkovich , Hadar Mulian , Sergey Zeltyn , Natti Eder , Inna Skarbovsky , Roy Abitbol

As AI agents move from demos into enterprise deployments, their failure modes become consequential: a misinterpreted tool argument can corrupt production data, a silent reasoning error can go undetected until damage is done, and outputs…

Long-lived AI agents are increasingly deployed as persistent operational systems, yet they are still evaluated like freshly initialized models. Day-one benchmarks miss a basic systems question: how long does an agent remain reliable after…

Artificial Intelligence · Computer Science 2026-05-27 Jianing Zhu , Yeonju Ro , John Robertson , Kevin Wang , Junbo Li , Haris Vikalo , Aditya Akella , Zhangyang Wang

AI agents are increasingly embedded in real software systems, where they execute multi-step workflows through multi-turn dialogue, tool invocations, and intermediate decisions. These long execution histories, called agentic traces, make…

Software Engineering · Computer Science 2026-05-12 Reshabh K Sharma , Shraddha Barke , Benjamin Zorn

Existing benchmarks do not test language agents on their interaction with human users or ability to follow domain-specific rules, both of which are vital for deploying them in real world applications. We propose $\tau$-bench, a benchmark…

Artificial Intelligence · Computer Science 2024-06-19 Shunyu Yao , Noah Shinn , Pedram Razavi , Karthik Narasimhan

Information seeking is a fundamental requirement for humans. However, existing LLM agents rely heavily on open-web search, which exposes two fundamental weaknesses: online content is noisy and unreliable, and many real-world tasks require…

Computation and Language · Computer Science 2025-10-07 Yaxin Du , Yuanshuo Zhang , Xiyuan Yang , Yifan Zhou , Cheng Wang , Gongyi Zou , Xianghe Pang , Wenhao Wang , Menglan Chen , Shuo Tang , Zhiyu Li , Feiyu Xiong , Siheng Chen

The tendency to find and exploit "shortcuts" to complete tasks poses significant risks for reliable assessment and deployment of large language models (LLMs). For example, an LLM agent with access to unit tests may delete failing tests…

Machine Learning · Computer Science 2025-10-24 Ziqian Zhong , Aditi Raghunathan , Nicholas Carlini

Tool learning has generated widespread interest as a vital means of interaction between Large Language Models (LLMs) and the physical world. Current research predominantly emphasizes LLMs' capacity to utilize tools in well-structured…

Computation and Language · Computer Science 2024-09-24 Junjie Ye , Yilong Wu , Songyang Gao , Caishuang Huang , Sixian Li , Guanyu Li , Xiaoran Fan , Qi Zhang , Tao Gui , Xuanjing Huang

Existing AI benchmarks for software automation rarely combine cross-application coordination, autonomous API discovery, and policy adherence. Real business workflows demand all three: a single task may span a CRM, inbox, calendar, and…

Artificial Intelligence · Computer Science 2026-04-22 Daniel Shepard , Robin Salimans

LLM agents are rapidly evolving from coding assistants into autonomous software engineering systems. However, existing evaluation methodologies remain largely centered on static, isolated, and short-horizon benchmarks that fail to capture…

Software Engineering · Computer Science 2026-05-28 Yipeng Ouyang , Xin Huang , Bingjie Liu , Zhongchun Zheng , Yuhao Gu , Xianwei Zhang

Large language model (LLM) agents are increasingly deployed to automate productivity tasks (e.g., email, scheduling, document management), but evaluating them on live services is risky due to potentially irreversible changes. Existing…

Solving problems through tool use under explicit constraints constitutes a highly challenging yet unavoidable scenario for large language models (LLMs), requiring capabilities such as function calling, instruction following, and…

Computation and Language · Computer Science 2026-03-17 Junjie Ye , Guoqiang Zhang , Wenjie Fu , Tao Gui , Qi Zhang , Xuanjing Huang

The ability of Large Language Models (LLMs) to use external tools unlocks powerful real-world interactions, making rigorous evaluation essential. However, current benchmarks primarily report final accuracy, revealing what models can do but…

Computation and Language · Computer Science 2026-01-29 Qihao Wang , Yue Hu , Mingzhe Lu , Jiayue Wu , Yanbing Liu , Yuanmin Tang

AI-powered web agents have the potential to automate repetitive tasks, such as form filling, information retrieval, and scheduling, but they struggle to reliably execute these tasks without human intervention, requiring users to provide…

Human-Computer Interaction · Computer Science 2026-01-27 Yimeng Liu , Misha Sra , Jeevana Priya Inala , Chenglong Wang

Agentic workflows built on low-code orchestration platforms enable rapid development of multi-agent systems, but they also introduce new and poorly understood failure modes that hinder reliability and maintainability. Unlike traditional…

Artificial Intelligence · Computer Science 2026-03-02 Xuyan Ma , Xiaofei Xie , Yawen Wang , Junjie Wang , Boyu Wu , Mingyang Li , Qing Wang

Iterative self-refinement is a popular inference-time reliability technique, but its effectiveness in code-mode tool use depends heavily on the structure of the feedback signal: unstructured critique helps inconsistently across models, and…

Machine Learning · Computer Science 2026-05-19 Will LeVine , Brendan Evers , Sam Saltwick , Abhay Venkatesh

As large language models (LLMs) increasingly interact with external tools, reward modeling for tool use has emerged as a critical yet underexplored area of research. Existing reward models, trained primarily on natural language outputs,…

Computation and Language · Computer Science 2026-01-08 Mayank Agarwal , Ibrahim Abdelaziz , Kinjal Basu , Merve Unuvar , Luis A. Lastras , Yara Rizk , Pavan Kapanipathi

As AI agents increasingly operate in open, real-world environments, they require a deep synergy of multimodal perception, tool invocation with multi-hop reasoning, and dynamic interaction with users. However, existing benchmarks fail to…

Artificial Intelligence · Computer Science 2026-05-28 Yunqi Liu , Tong Niu , Zitong Wang , Zhenlong Dai , Yuqi Qing , Weiqiang Wang , Jian Liu

Web agents enable users to perform tasks on web browsers through natural language interaction. Evaluating web agents trajectories is an important problem, since it helps us determine whether the agent successfully completed the tasks.…

Deploying AI agents for repetitive periodic tasks exposes a critical tension: Large Language Models (LLMs) offer unmatched flexibility in tool orchestration, yet their inherent stochasticity causes unpredictable failures, and repeated…

Artificial Intelligence · Computer Science 2026-05-15 Xiaohua Wang , Kai Yu , XuXiao Liang , Liang Wang , Chao Han
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