Related papers: Comparing Design Metaphors and User-Driven Metapho…
As mental health chatbots proliferate to address the global treatment gap, a critical question emerges: How do we design for relational safety the quality of interaction patterns that unfold across conversations rather than the correctness…
Metaphors are widely used in political rhetoric as an effective framing device. While the efficacy of specific metaphors such as the war metaphor in political discourse has been documented before, those studies often rely on small number of…
Metaphors are a common communication tool used in our day-to-day life. The detection and generation of metaphors in textual form have been studied extensively but metaphors in other forms have been under-explored. Recent studies have shown…
There is an ever growing number of users with accounts on multiple social media and networking sites. Consequently, there is increasing interest in matching user accounts and profiles across different social networks in order to create…
While diversity has become a debated issue in design, very little research exists on positive use-cases for diversity beyond scholarly criticism. The current work addresses this gap through the case of a diversity-aware chatbot, exploring…
Design sharing sites provide UI designers with a platform to share their works and also an opportunity to get inspiration from others' designs. To facilitate management and search of millions of UI design images, many design sharing sites…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…
Given the rapid advancement of large-scale language models, artificial intelligence (AI) models, like ChatGPT, are playing an increasingly prominent role in human society. However, to ensure that artificial intelligence models benefit human…
To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform…
In this work we present an in-depth analysis of the user behaviors on different Social Sharing systems. We consider three popular platforms, Flickr, Delicious and StumbleUpon, and, by combining techniques from social network analysis with…
Current advance of internet allows rapid dissemination of information, accelerating the progress on wide spectrum of society. This has been done mainly through the use of website interface with inherent unique human interactions. In this…
The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…
Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an…
While concerns about ChatGPT-induced harms due to sycophancy and other behaviors, including gaslighting, have grown among researchers, how users themselves experience and mitigate these harms remain largely underexplored. We analyze Reddit…
People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…
This paper investigates when users create profiles in different social networks, whether they are redundant expressions of the same persona, or they are adapted to each platform. Using the personal webpages of 116,998 users on About.me, we…
Understanding the impact of digital platforms on user behavior presents foundational challenges, including issues related to polarization, misinformation dynamics, and variation in news consumption. Comparative analyses across platforms and…
Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 202) and 30 interviews with high-engagement ChatGPT and…
Human creativity generates novel ideas to solve real-world problems. This thereby grants us the power to transform the surrounding world and extend our human attributes beyond what is currently possible. Creative ideas are not just new and…
Recent studies show the effectiveness of interview chatbots for information elicitation. However, designing an effective interview chatbot is non-trivial. Few tools exist to help designers design, evaluate, and improve an interview chatbot…