Related papers: Comparing Design Metaphors and User-Driven Metapho…
Social media platforms are central to communication, yet their designs remain narrowly focused on engagement and scale. While researchers have proposed alternative visions for online spaces, these ideas are difficult to prototype within…
Metaphors have been used during therapy sessions to facilitate the communication of inner feelings between clients and therapists. Can we create a digital metaphorical chatting space for daily use within close relationships? As the first…
The physical design of a robot suggests expectations of that robot's functionality for human users and collaborators. When those expectations align with the true capabilities of the robot, interaction with the robot is enhanced. However,…
Metaphors play a critical role in shaping user experiences with Voice User Interfaces (VUIs), yet existing designs often rely on static, human-centric metaphors that fail to adapt to diverse contexts and user needs. This paper introduces…
Microblogging platforms constitute a popular means of real-time communication and information sharing. They involve such a large volume of user-generated content that their users suffer from an information deluge. To address it, numerous…
Voice User Interfaces (VUIs) increasingly leverage 'humanness' as a foundational design metaphor, adopting roles like 'assistants,' 'teachers,' and 'secretaries' to foster natural interactions. Yet, this approach can sometimes misalign user…
In an ideal design pipeline, user interface (UI) design is intertwined with user research to validate decisions, yet studies are often resource-constrained during early exploration. Recent advances in multimodal large language models…
Task-oriented dialogue systems (TDSs) are assessed mainly in an offline setting or through human evaluation. The evaluation is often limited to single-turn or is very time-intensive. As an alternative, user simulators that mimic user…
The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…
Prompt design plays a crucial role in shaping the efficacy of ChatGPT, influencing the model's ability to extract contextually accurate responses. Thus, optimal prompt construction is essential for maximizing the utility and performance of…
With the emergence of conversational artificial intelligence (AI) agents, it is important to understand the mechanisms that influence users' experiences of these agents. We study a common tool in the designer's toolkit: conceptual…
Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…
This paper examines the link between conversational communities on Twitter and their members' expressions of social identity. It specifically tests the presence of community prototypes, or collections of attributes which define a group…
As the wide adoption of intelligent chatbot in human daily life, user demands for such systems evolve from basic task-solving conversations to more casual and friend-like communication. To meet the user needs and build emotional bond with…
Human-AI co-creativity involves humans and AI collaborating on a shared creative product as partners. In a creative collaboration, communication is an essential component among collaborators. In many existing co-creative systems users can…
The advent of ChatGPT, a large language model-powered chatbot, has prompted questions about its potential implications for traditional search engines. In this study, we investigate the differences in user behavior when employing search…
Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…
Social media feeds are deeply personal spaces that reflect individual values and preferences. However, top-down, platform-wide content algorithms can reduce users' sense of agency and fail to account for nuanced experiences and values.…
UI design languages, such as Google's Material Design, make applications both easier to develop and easier to learn by providing a set of standard UI components. Nonetheless, it is hard to assess the impact of design languages in the wild.…
Online platforms have a wealth of data, run countless experiments and use industrial-scale algorithms to optimize user experience. Despite this, many users seem to regret the time they spend on these platforms. One possible explanation is…