Related papers: Article and Comment Frames Shape the Quality of On…
Positive feedback via likes and awards is central to online governance, yet which attributes of users' posts elicit rewards -- and how these vary across authors and communities -- remains unclear. To examine this, we combine…
Frames capture aspects of an issue that are emphasized in a debate by interlocutors and can help us understand how political language conveys different perspectives and ultimately shapes people's opinions. The Media Frame Corpus (MFC) is…
People are increasingly consuming news curated by machine learning (ML) systems. Motivated by studies on algorithmic bias, this paper explores which recommendations of an algorithmic news curation system users trust and how this trust is…
Despite a global user base adopting large language models (LLMs) for daily writing tasks, model suggestions tend to align with Western values. Research has shown users commonly accept a high fraction of these AI suggestions, homogenizing…
Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…
This paper investigates the use of machine learning models for the classification of unhealthy online conversations containing one or more forms of subtler abuse, such as hostility, sarcasm, and generalization. We leveraged a public dataset…
Growing literature explores toxicity and polarization in discourse, with comparatively less work on characterizing what makes dialogue prosocial and constructive. We explore conversational discourse and investigate a method for…
If large language models like GPT-3 preferably produce a particular point of view, they may influence people's opinions on an unknown scale. This study investigates whether a language-model-powered writing assistant that generates some…
Online news outlets are grappling with the moderation of user-generated content within their comment section. We present a recommender system based on ranking class probabilities to support and empower the moderator in choosing featured…
Large language models (LLMs) are increasingly used for emotional support and mental health-related interactions outside clinical settings, yet little is known about how people evaluate and relate to these systems in everyday use. We analyze…
Social scientists have shown that up to 50% if the content posted to a news article have no relation to its journalistic content. In this study we propose a classification algorithm to categorize user comments posted to a new article base…
Long texts are ubiquitous on social platforms, yet readers often face information overload and struggle to locate key content. Comments provide valuable external perspectives for understanding, questioning, and complementing the text, but…
Identifying implicit attitudes toward food can mitigate social prejudice due to food's salience as a marker of ethnic identity. Stereotypes about food are representational harms that may contribute to racialized discourse and negatively…
User comments have become an essential part of online journalism. However, newsrooms are often overwhelmed by the vast number of diverse comments, for which a manual analysis is barely feasible. Identifying meta-comments that address or…
Recommender systems help people cope with the problem of information overload. A recently proposed adaptive news recommender model [Medo et al., 2009] is based on epidemic-like spreading of news in a social network. By means of agent-based…
Many social media platforms offer a mechanism for readers to react to comments, both positively and negatively, which in aggregate can be thought of as community endorsement. This paper addresses the problem of predicting community…
Beliefs shape how people reason, communicate, and behave. Rather than existing in isolation, they exhibit a rich correlational structure--some connected through logical dependencies, others through indirect associations or social processes.…
User-generated, multi-paragraph writing is pervasive and important in many social media platforms (i.e. Amazon reviews, AirBnB host profiles, etc). Ensuring high-quality content is important. Unfortunately, content submitted by users is…
Many online platforms predominantly rank items by predicted user engagement. We believe that there is much unrealized potential in including non-engagement signals, which can improve outcomes both for platforms and for society as a whole.…
Large Language Model (LLM) based summarization and text generation are increasingly used for producing and rewriting text, raising concerns about political framing in journalism where subtle wording choices can shape interpretation. Across…