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Social susceptibility is defined and analyzed using data from CNN news website. The current models of opinion dynamics, voting, and herding in closed communities are extended, and the community's response to the injection of a group with…
Statistical methods applied to social media posts shed light on the dynamics of online dialogue. For example, users' wording choices predict their persuasiveness and users adopt the language patterns of other dialogue participants. In this…
Automatic quality evaluation of Web information is a task with many fields of applications and of great relevance, especially in critical domains like the medical one. We move from the intuition that the quality of content of medical Web…
User participation in online communities is driven by the intertwinement of the social network structure with the crowd-generated content that flows along its links. These aspects are rarely explored jointly and at scale. By looking at how…
Framing is an indispensable narrative device for news media because even the same facts may lead to conflicting understandings if deliberate framing is employed. Therefore, identifying media framing is a crucial step to understanding how…
Large language models (LLMs) are increasingly used in content moderation systems, where ensuring fairness and neutrality is essential. In this study, we examine how persona adoption influences the consistency and fairness of harmful content…
Media bias can significantly impact the formation and development of opinions and sentiments in a population. It is thus important to study the emergence and development of partisan media and political polarization. However, it is…
The content of today's social media is becoming more and more rich, increasingly mixing text, images, videos, and audio. It is an intriguing research question to model the interplay between these different modes in attracting user attention…
Quantum technology is expected to have an impact on society. Scientists warn against the use of certain frames because they may create barriers to effective science communication. We studied 385 Dutch newspaper articles for the use of these…
At a time when information seekers first turn to digital sources for news and opinion, it is critical that we understand the role that social media plays in human behavior. This is especially true when information consumers also act as…
Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…
Large Language Models (LLMs) are increasingly used not only to generate text but also to evaluate it, raising urgent questions about whether their judgments are consistent, unbiased, and robust to framing effects. In this study, we…
Our opinions, which things we like or dislike, depend on the opinions of those around us. Nowadays, we are influenced by the opinions of online strangers, expressed in comments and ratings on online platforms. Here, we perform novel…
The formation of collective opinion is a complex phenomenon that results from the combined effects of mass media exposure and social influence between individuals. The present work introduces a model of opinion formation specifically…
Large language models (LLMs) are increasingly used to promote prosocial and constructive discourse online. Yet little is known about how these models negotiate and shape underlying values when reframing people's arguments on value-laden…
Studies across many disciplines have shown that lexical choice can affect audience perception. For example, how users describe themselves in a social media profile can affect their perceived socio-economic status. However, we lack general…
When conflicts escalate, is it due to what is said or how it is said? In the conflict literature, two theoretical approaches take opposing views: one focuses on the content of the disagreement, while the other focuses on how it is…
Online conversations are often interrupted by trolling, which causes emotional distress and conflict among users. Previous research has focused on moderating harmful content after it has been posted, but ways to manage emotions in real-time…
Automated large-scale analysis of public discussions around contested issues like abortion requires detecting and understanding the use of arguments. While Large Language Models (LLMs) have shown promise in language processing tasks, their…
The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…