Related papers: Article and Comment Frames Shape the Quality of On…
How communities respond to diverse societal challenges, from economic crises to political upheavals, is shaped by their collective minds - shared representations of ongoing events and current topics. In turn, collective minds are shaped by…
News media structure their reporting of events or issues using certain perspectives. When describing an incident involving gun violence, for example, some journalists may focus on mental health or gun regulation, while others may emphasize…
The mainstream media has much leeway in what it chooses to cover and how it covers it. These choices have real-world consequences on what people know and their subsequent behaviors. However, the lack of objective measures to evaluate…
Article comments can provide supplementary opinions and facts for readers, thereby increase the attraction and engagement of articles. Therefore, automatically commenting is helpful in improving the activeness of the community, such as…
Patients are increasingly turning to large language models (LLMs) with medical questions that are complex and difficult to articulate clearly. However, LLMs are sensitive to prompt phrasings and can be influenced by the way questions are…
When journalists cover a news story, they can cover the story from multiple angles or perspectives. A news article written about COVID-19 for example, might focus on personal preventative actions such as mask-wearing, while another might…
When reading news articles on social networking services and news sites, readers can view comments marked by other people on these articles. By reading these comments, a reader can understand the public opinion about the news, and it is…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…
Moderation of reader comments is a significant problem for online news platforms. Here, we experiment with models for automatic moderation, using a dataset of comments from a popular Croatian newspaper. Our analysis shows that while…
We introduce the Constructive Comments Corpus (C3), comprised of 12,000 annotated news comments, intended to help build new tools for online communities to improve the quality of their discussions. We define constructive comments as…
From a communications perspective, a frame defines the packaging of the language used in such a way as to encourage certain interpretations and to discourage others. For example, a news article can frame immigration as either a boost or a…
The computational treatment of arguments on controversial issues has been subject to extensive NLP research, due to its envisioned impact on opinion formation, decision making, writing education, and the like. A critical task in any such…
Social media enables activists to directly communicate with the public and provides a space for movement leaders, participants, bystanders, and opponents to collectively construct and contest narratives. Focusing on Twitter messages from…
Language models (LMs) are known to represent the perspectives of some social groups better than others, which may impact their performance, especially on subjective tasks such as content moderation and hate speech detection. To explore how…
Opinion formation is one of the most fascinating phenomena observed in human communities, and the ability to predict and to control the dynamics of this process is interesting from the theoretical as well as practical point of view.…
Many online platforms incorporate engagement signals, such as likes, into their interface design to boost engagement. However, these signals can unintentionally elevate content that may not support normatively desirable behavior, especially…
Framing involves the positive or negative presentation of an argument or issue depending on the audience and goal of the speaker (Entman 1983). Differences in lexical framing, the focus of our work, can have large effects on peoples'…
Predicting the quality of a text document is a critical task when presented with the problem of measuring the performance of a document before its release. In this work, we evaluate various features including those extracted from the text…
This study examined how AI-generated summaries, which have become visually prominent in online search results, affect how users think about different issues. In a preregistered randomized controlled experiment, participants (N = 2,004)…
Public discourse around climate change remains polarized despite scientific consensus on anthropogenic climate change (ACC). This study examines how "believers" and "skeptics" of ACC differ in their YouTube comment discourse. We analyzed…