Related papers: Article and Comment Frames Shape the Quality of On…
This paper addresses the question of how language use affects community reaction to comments in online discussion forums, and the relative importance of the message vs. the messenger. A new comment ranking task is proposed based on…
We demonstrate that framing, a subjective aspect of news, is a causal precursor to both significant public perception changes, and to federal legislation. We posit, counter-intuitively, that topic news volume and mean article similarity…
Search engines play a central role in how people gather information, but subtle cues like headline framing may influence not only what users believe but also how they search. While framing effects on judgment are well documented, their…
The quality of a user's social media experience is determined both by the content they see and by the quality of the conversation and interaction around it. In this paper, we look at replies to tweets from mainstream media outlets and…
News articles are more than collections of facts; they reflect journalists' framing, shaping how events are presented to the audience. One key aspect of framing is the choice to write in (or quote verbatim) morally charged language as…
Identifying the frames of news is important to understand the articles' vision, intention, message to be conveyed, and which aspects of the news are emphasized. Framing is a widely studied concept in journalism, and has emerged as a new…
Social media feeds have become central to the Internet. Among the most visible are trending feeds, which rank content deemed timely and relevant. To examine how feed signals influence behaviors and perceptions, we conducted a randomized…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
At a time when information seekers first turn to digital sources for news and opinion, it is critical that we understand the role that social media plays in human behavior. This is especially true when information consumers also act as…
Differential framing of issues can lead to divergent world views on important issues. This is especially true in domains where the information presented can reach a large audience, such as traditional and social media. Scalable and reliable…
Representation shapes public attitudes and behaviors. With the recent advances and rapid adoption of LLMs, the way these systems are introduced will negotiate societal expectations for their role in high-stakes domains like health. Yet it…
Communication is defined as "Who says what to whom with what effect". A message from a communicator generates downstream receiver effects, also known as behavior. Receiver behavior, being a downstream effect of the message, carries rich…
Public acceptance of industrial human-robot collaboration (HRC) is shaped by how risks and benefits are perceived by affected employees. Positive or negative media framing may shape and shift how individuals evaluate HRC. This study…
Rapid development of Internet technologies promotes traditional newspapers to report news on social networks. However, people on social networks may have different needs which naturally arises the question: whether can we analyze the…
Click-based news recommender systems suggest users content that aligns with their existing history, limiting the diversity of articles they encounter. Recent advances in aspect-based diversification -- adding features such as sentiments or…
Corrections given by ordinary social media users, also referred to as Social Correction have emerged as a viable intervention against misinformation as per the recent literature. However, little is known about how often users give disputing…
We present a survey of methods for assessing and enhancing the quality of online discussions, focusing on the potential of LLMs. While online discourses aim, at least in theory, to foster mutual understanding, they often devolve into…
The disparity between news stories valued by journalists and those preferred by readers, known as the "News Gap", is well-documented. However, the difference in expectations regarding news related user-generated content is less studied.…
Automated frame analysis of political communication is a popular task in computational social science that is used to study how authors select aspects of a topic to frame its reception. So far, such studies have been narrow, in that they…
Social media is increasingly being used as a news-platform. To reach their intended audience, newspapers need for their articles to be well ranked by Facebook's news-feed algorithm. The number of likes, shares and other reactions determine…